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Live Operations Manager Jobs in Matteson, IL (NOW HIRING)

Smokeball

Sales Operations Manager

Chicago, IL · On-site

$100K - $110K/yr

... live their best life. We're passionate about what we do, and our clients know it! We're also ... About the Role We are seeking a highly analytical, detail-oriented Sales Operations Manager to ...

Mini Mall Storage

Regional Operations Manager

Chicago, IL · On-site

$80 - $100/hr

Supporting multiple storage sites, the Regional Operations Manager ensures operational efficiency ... We live and breathe our core values. We make a difference and have a positive impact on people. We ...

CIBC

Equipment Finance Operations Manager

Chicago, IL · On-site +1

$110K - $135K/yr

As an EF Operations Manager, you'll manage the operational activities that support the full life ... You bring your real self to work, and you live our values - trust, teamwork, and accountability. At ...

CIBC US

Equipment Finance Operations Manager

Chicago, IL · On-site +1

$110K - $135K/yr

As an EF Operations Manager, you'll manage the operational activities that support the full life ... You bring your real self to work, and you live our values - trust, teamwork, and accountability. At ...

CIBC

Equipment Financing Operations Manager

Chicago, IL · Hybrid

$86K - $93K/yr

You bring your real self to work and you live our values - trust, teamwork and accountability. #LI ... Management, Operations Support, Prioritization, Process Improvements, Technical Knowledge

CIBC

Equipment Finance Operations Manager

Chicago, IL · On-site

$110K - $135K/yr

As an EF Operations Manager, you'll manage the operational activities that support the full life ... You bring your real self to work, and you live our values - trust, teamwork, and accountability. At ...

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All JobsLive Operations JobsLive Operations Manager JobsLive Operations Manager Jobs in Matteson, IL

Live Operations Manager information

See Matteson, IL salary details

$30.7K

$62.8K

$117.2K

How much do live operations manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for live operations manager in Matteson, IL is $62,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $76,600.00 per year, depending on experience, location, and employer.

What does a live operations manager do?

A Live Operations Manager is responsible for overseeing and optimizing the ongoing performance and user experience of a live product or service, such as an online game, app, or digital platform. Their duties often include monitoring real-time data, managing in-game events or content updates, responding to user feedback, and collaborating with development, marketing, and customer support teams. The goal is to ensure the product runs smoothly, remains engaging, and meets business objectives. Live Operations Managers play a crucial role in retaining users and driving revenue through continuous improvement and timely interventions.

What are the key skills and qualifications needed to thrive as a live operations manager?

To thrive as a Live Operations Manager, you need strong analytical skills, project management experience, and a background in business or computer science. Familiarity with real-time monitoring tools, incident management systems, and platforms like Jira or Tableau is often required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure are standout soft skills in this role. These qualities are crucial for ensuring smooth live service delivery, quickly resolving issues, and maintaining a high-quality user experience.

What are some common challenges faced by live operations managers, and how can candidates prepare to address them?

Live Operations Managers often face the challenge of balancing real-time issue resolution with longer-term process improvements. They must respond quickly to unexpected incidents, manage cross-functional communication under pressure, and ensure service levels are consistently met. To prepare, candidates should develop strong crisis management skills, stay updated on best practices in incident response, and build effective relationships with both technical and non-technical teams. Proactive organization and the ability to remain calm under pressure are key to thriving in this dynamic role.

What is the difference between Live Operations Manager vs Live Event Coordinator?

AspectLive Operations ManagerLive Event Coordinator
Required CredentialsExperience in operations, project management, and industry-specific knowledgeEvent planning experience, organizational skills, and sometimes certifications in event management
Work EnvironmentCorporate or gaming industry settings, overseeing live events and operationsEvent venues, conferences, or festivals, managing event logistics
Employer & Industry UsageTech companies, gaming firms, live broadcastingEvent planning companies, corporate event teams, entertainment industry
Search & Comparison IntentUnderstanding operational roles in live settingsPlanning and executing live events

The Live Operations Manager focuses on overseeing the entire live operations process, ensuring smooth execution and managing teams. In contrast, the Live Event Coordinator handles the logistics and coordination of specific events. Both roles require organizational skills, but the Operations Manager typically has broader responsibilities across multiple events or platforms.

What is a live operations manager job description?

A live operations manager oversees the real-time functioning of digital platforms, games, or live services, ensuring smooth user experiences and resolving issues promptly. They coordinate cross-functional teams, monitor performance metrics, and implement updates or fixes using tools like analytics software and communication platforms. Strong problem-solving, communication skills, and knowledge of operational processes are essential for this role.

What are popular job titles related to Live Operations Manager jobs in Matteson, IL?

For Live Operations Manager jobs in Matteson, IL, the most frequently searched job titles are:

What job categories do people searching Live Operations Manager jobs in Matteson, IL look for?

The top searched job categories for Live Operations Manager jobs in Matteson, IL are:

What cities near Matteson, IL are hiring for Live Operations Manager jobs?

Cities near Matteson, IL with the most Live Operations Manager job openings:

Live Operations Manager jobs near you
Infographic showing various Live Operations Manager job openings in Matteson, IL as of August 2026, with employment types broken down into 76% Full Time, 23% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $62,750 per year, or $30.2 per hour.

Sales Operations Manager

Smokeball

Chicago, IL • On-site

$100K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

About Smokeball
We're the 2026 #1 Best Place to Work in Australia. With offices in Australia, the US, and the UK, Smokeball is the leading provider of legal practice management software, helping small and mid-sized legal practices run their best firm and live their best life. We're passionate about what we do, and our clients know it! We're also certified as a Great Place to Work. Culture plays a big part in our success, and our clear purpose and vision motivate us daily.
About the Role
We are seeking a highly analytical, detail-oriented Sales Operations Manager to support our growing Sales organization. This role will partner closely with Sales Leadership to provide meaningful business insights, maintain reporting and dashboards, optimize sales processes, and ensure our teams have the visibility they need to perform at a high level.
Supporting our Account Executive team, Inbound SDR team, Outbound SDR team, and four Sales Leaders, this person will play a critical role in helping leadership understand business performance through accurate reporting, trend analysis, and operational excellence.
The ideal candidate enjoys working with data, thrives in a fast-paced environment, and is passionate about helping sales teams become more effective through actionable insights and scalable processes.
We embrace AI as a force multiplier across our business. The ideal candidate is comfortable leveraging tools such as Claude and ChatGPT to improve reporting, accelerate analysis, streamline documentation, and drive greater operational efficiency.
This is a hybrid role based in our office in Chicago, IL. All Chicagoland employees are required to be in the office on Wednesdays and Thursdays.
A Typical Day Involves
Reporting & Analytics
  • Own and maintain sales reporting across the organization.
  • Build, maintain, and continuously improve Salesforce dashboards and reports.
  • Produce weekly, monthly, quarterly, and annual sales reporting.
  • Analyze sales performance, pipeline health, conversion rates, productivity metrics, sales cycle trends, and forecast performance.
  • Identify business trends, risks, and opportunities, providing recommendations alongside reporting.
  • Prepare executive-ready reports, presentations, and business review materials for Sales Leadership.
  • Ensure reporting is accurate, timely, and actionable.

Sales Operations Support
  • Partner with Sales Leadership to improve reporting, visibility, and operational efficiency.
  • Support weekly forecasting, pipeline reviews, and leadership meetings through reporting and data preparation.
  • Monitor CRM data quality and recommend improvements to ensure Salesforce remains a trusted source of truth.
  • Maintain Salesforce reports, dashboards, fields, and workflows in partnership with Revenue Operations.
  • Leverage AI tools, including Claude, to improve reporting, analyze trends, summarize business insights, automate repetitive tasks, and increase overall productivity.
  • Identify opportunities to automate manual reporting and improve operational efficiency.
  • Document and refine sales processes where appropriate.
  • Assist with ad hoc reporting requests and business analysis as needed.

What You Bring
Required
  • 3+ years of experience in Sales Operations, Business Operations, Sales Analytics, or a related role.
  • Advanced experience building Salesforce reports and dashboards.
  • Strong proficiency in Microsoft Excel and/or Google Sheets.
  • Experience supporting SaaS sales organizations.
  • Excellent analytical, problem-solving, and organizational skills.
  • Strong attention to detail with a commitment to data accuracy.
  • Ability to communicate insights clearly to both technical and non-technical audiences.
  • Proven ability to manage multiple priorities in a fast-paced environment.

Preferred
  • Experience with Salesforce CRM administration.
  • Experience with Gong, Outreach, ZoomInfo, 6sense, or similar sales technologies.
  • Experience building executive-level dashboards and business reporting.
  • Experience supporting both SDR and Account Executive organizations.
  • Experience using AI tools such as Claude or ChatGPT to enhance data analysis, reporting, documentation, and operational workflows.

Success & Competencies
  • Become the trusted source for sales reporting and analytics, delivering dashboards leadership relies on for strategic decisions.
  • Identify meaningful trends, risks, and opportunities through analysis, with strong business acumen and a curious, proactive mindset.
  • Improve visibility into pipeline health and sales performance, while continuously raising CRM data quality and reporting consistency.
  • Reduce manual reporting through automation and process improvements, backed by exceptional organizational and time management skills.
  • Communicate timely, accurate, actionable insights to leadership - partnering collaboratively across the business and handling confidential information with discretion.

Compensation
The pay range for this role is:
$100,000 - 110,000 base
What's in it for you?
Competitive Salary
Work-Life Balance: 20 vacation days, 3 reboot days, birthday off, volunteer time, and more!
Benefits: Excellent medical, dental, vision coverage. 401(k) match, & monthly wellness stipend
Parental leave
Office lunch and loads of snacks
And of course...the SWAG!
Want to Know More?
Why do we do what we do? Where did the name 'Smokeball' come from? What are our values? Learn more here!
*Smokeball values diversity & inclusion and is proud to be an Equal Employment Opportunity employer. Smokeball considers all individuals seeking employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.
If you're excited about this role, we encourage you to apply even if your experience doesn't check every box.

Apply