ZipRecruiter

Log In

1

Live Operations Manager Jobs in Detroit, MI (NOW HIRING)

ASM Global

Director of Operations

Detroit, MI · On-site

... excellence in live events, venue management, and hospitality. With a global portfolio of 350 ... THE ROLE The Director of Operations leads the day-to-day operational heartbeat of Huntington Place ...

Petco

Operations Leader

Rochester Hills, MI · On-site

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Act as the primary point of contact in the absence of store management. * Support sales initiatives ...

Bird

Operations Partner - Detroit - MI

Detroit, MI · On-site

... live and work there. Our award-winning electric vehicles have empowered more than eighty-seven ... Operational Management: Manage the end-to-end operation of your assigned portfolio, ensuring ...

Bird

Operations Partner - Detroit - MI

Detroit, MI · On-site

... live and work there. Our award-winning electric vehicles have empowered more than eighty-seven ... Operational Management: Manage the end-to-end operation of your assigned portfolio, ensuring ...

Deloitte

Manager - ServiceNow

Detroit, MI · On-site +1

Cyber Manager - ServiceNow Our Deloitte Cyber team understands the unique challenges and ... go-live and transition to operations * Ability to travel 50%, on average, based on the work you do ...

Bird

Operations Partner - Ann Arbor, MI

Ann Arbor, MI · On-site

... live and work there. Our award-winning electric vehicles have empowered more than eighty-seven ... Operational Management: Manage the end-to-end operation of your assigned portfolio, ensuring ...

Bird

Operations Partner - Ann Arbor, MI

Ann Arbor, MI · On-site

... live and work there. Our award-winning electric vehicles have empowered more than eighty-seven ... Operational Management: Manage the end-to-end operation of your assigned portfolio, ensuring ...

Prevail

Freelance Digital Court Reporter

Detroit, MI · On-site

$20 - $25/hr

This position is primarily remote, but may need to attend in-person proceedings in Detroit, Michigan, and reports to the Senior Operations Manager. Responsibilities: Assisting with live stenographic ...

previous page

Showing results 41-60

All JobsLive Operations JobsLive Operations Manager JobsLive Operations Manager Jobs in Detroit, MI

Live Operations Manager information

See Detroit, MI salary details

$30.7K

$62.8K

$117.3K

How much do live operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for live operations manager in Detroit, MI is $62,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,700.00 per year, depending on experience, location, and employer.

What does a live operations manager do?

A Live Operations Manager is responsible for overseeing and optimizing the ongoing performance and user experience of a live product or service, such as an online game, app, or digital platform. Their duties often include monitoring real-time data, managing in-game events or content updates, responding to user feedback, and collaborating with development, marketing, and customer support teams. The goal is to ensure the product runs smoothly, remains engaging, and meets business objectives. Live Operations Managers play a crucial role in retaining users and driving revenue through continuous improvement and timely interventions.

What are the key skills and qualifications needed to thrive as a live operations manager?

To thrive as a Live Operations Manager, you need strong analytical skills, project management experience, and a background in business or computer science. Familiarity with real-time monitoring tools, incident management systems, and platforms like Jira or Tableau is often required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure are standout soft skills in this role. These qualities are crucial for ensuring smooth live service delivery, quickly resolving issues, and maintaining a high-quality user experience.

What are some common challenges faced by live operations managers, and how can candidates prepare to address them?

Live Operations Managers often face the challenge of balancing real-time issue resolution with longer-term process improvements. They must respond quickly to unexpected incidents, manage cross-functional communication under pressure, and ensure service levels are consistently met. To prepare, candidates should develop strong crisis management skills, stay updated on best practices in incident response, and build effective relationships with both technical and non-technical teams. Proactive organization and the ability to remain calm under pressure are key to thriving in this dynamic role.

What is the difference between Live Operations Manager vs Live Event Coordinator?

AspectLive Operations ManagerLive Event Coordinator
Required CredentialsExperience in operations, project management, and industry-specific knowledgeEvent planning experience, organizational skills, and sometimes certifications in event management
Work EnvironmentCorporate or gaming industry settings, overseeing live events and operationsEvent venues, conferences, or festivals, managing event logistics
Employer & Industry UsageTech companies, gaming firms, live broadcastingEvent planning companies, corporate event teams, entertainment industry
Search & Comparison IntentUnderstanding operational roles in live settingsPlanning and executing live events

The Live Operations Manager focuses on overseeing the entire live operations process, ensuring smooth execution and managing teams. In contrast, the Live Event Coordinator handles the logistics and coordination of specific events. Both roles require organizational skills, but the Operations Manager typically has broader responsibilities across multiple events or platforms.

What is a live operations manager job description?

A live operations manager oversees the real-time functioning of digital platforms, games, or live services, ensuring smooth user experiences and resolving issues promptly. They coordinate cross-functional teams, monitor performance metrics, and implement updates or fixes using tools like analytics software and communication platforms. Strong problem-solving, communication skills, and knowledge of operational processes are essential for this role.

What are popular job titles related to Live Operations Manager jobs in Detroit, MI?

For Live Operations Manager jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Live Operations Manager jobs in Detroit, MI look for?

The top searched job categories for Live Operations Manager jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Live Operations Manager jobs?

Cities near Detroit, MI with the most Live Operations Manager job openings:

Live Operations Manager jobs near you

Director of Operations

ASM Global

Detroit, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

136th of 256 rated facilities management

Job description

ABOUT LEGENDS GLOBAL | HUNTINGTON PLACE
Legends Global is redefining excellence in live events, venue management, and hospitality. With a global portfolio of 350+ iconic venues and a 360° approach that integrates Partnerships, Premium Experiences, Merchandise, Technology, and Operations, Legends Global delivers world-class results for clients and unforgettable moments for guests.
At Huntington Place Detroit - the 16th largest convention center in the United States - that global expertise meets Detroit's energy, innovation, and resilience. Together, we're shaping the future of live experiences in the heart of the Motor City.
THE ROLE
The Director of Operations leads the day-to-day operational heartbeat of Huntington Place, ensuring events, logistics, venue readiness, sustainability initiatives, and operational teams execute at the highest level.
This role oversees Production Services (event setup), Environmental Services, logistics, waste management, and landscaping while driving operational consistency, safety, customer service, and financial performance. The Director of Operations serves as a strategic leader, culture builder, and operational problem solver in one of the most fast-paced live-event environments in the country.
Success in this role requires decisive leadership, strong communication, operational agility, and the ability to lead teams through high-pressure, high-visibility events with professionalism and accountability.
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Direct all day-to-day operational functions including Production Services, Environmental Services, logistics, waste management, and landscaping operations.
  • Ensure all spaces are event-ready and maintained to exceptional operational, safety, and presentation standards.
  • Lead operational planning and execution for conventions, trade shows, meetings, entertainment events, and community functions.
  • Develop and implement operational policies, procedures, workflows, and service standards.
  • Resolve operational challenges quickly and effectively during live events and critical situations.
  • Drive sustainability initiatives throughout the venue and champion environmentally responsible operations.
  • Participate in LEED recertification efforts and sustainability reporting initiatives.
  • Support recruitment, onboarding, coaching, and performance management of operational teams.
  • Foster a culture of accountability, teamwork, safety, and customer service excellence.
  • Develop and manage departmental operating budgets and monitor labor and operational expenses.
  • Analyze operational performance and identify efficiencies and cost-saving opportunities while maintaining service quality.
  • Manage vendor relationships, contracts, and outside service providers.
  • Oversee inventory and lifecycle management of operational equipment and provide recommendations for replacement or decommissioning.
  • Participate in long-range facility planning and capital improvement projects.
  • Prepare leadership briefs, operational reports, and presentations for executive leadership and Board-level discussions.
  • Ensure clear, concise, and timely communication across departments and operational stakeholders.
  • Investigate, analyze, and resolve operational concerns, service gaps, and customer complaints.
  • Ensure compliance with OSHA standards, fire and life safety regulations, emergency procedures, and applicable building codes.
  • Maintain flexibility to support nights, weekends, holidays, and extended operational schedules based on event activity.

Other Duties
  • Perform all other duties as assigned, including special projects.

KEY DELIVERABLES
  • Safe, seamless, and event-ready venue operations.
  • High operational performance across Production and Environmental Services teams.
  • Strong financial stewardship and budget management.
  • Successful execution of sustainability and LEED-related initiatives.
  • Positive client, guest, exhibitor, and stakeholder experiences.
  • Effective cross-functional communication and operational alignment.
  • Consistent compliance with safety and operational standards.

QUALIFICATIONS
  • Bachelor's degree in Hospitality Management, Business Administration, Facility Management, or related field preferred.
  • Minimum seven (7) years of operations or venue management experience, preferably within a convention center, arena, stadium, hotel, or large-scale event venue.
  • Proven leadership experience managing large operational teams in fast-paced environments.
  • Strong budgeting, vendor management, and operational planning experience.
  • Exceptional organizational skills with the ability to prioritize and manage multiple projects simultaneously.
  • Outstanding written, verbal, and interpersonal communication skills.
  • Strong analytical and problem-solving abilities with sound operational judgment.
  • Ability to adapt quickly to changing priorities and operational demands.
  • Demonstrated ability to lead through high-pressure situations while maintaining professionalism and composure.
  • Customer-focused mindset with a commitment to operational excellence and service delivery.
  • Strong proficiency in Microsoft Office Suite including Excel and the ability to learn event management and scheduling software platforms.
  • Ability to foster collaboration, accountability, and positive team culture across multiple departments.

COMPENSATION & BENEFITS
Competitive salary commensurate with experience, plus:
  • Medical, dental, and vision benefits starting day one
  • Paid vacation, holidays, and sick time
  • 401(k) with company match

WORKING CONDITIONS & PHYSICAL DEMANDS
This position operates onsite in a large, high-traffic, live-event environment requiring continuous coordination across operational departments and event activity. The role requires frequent walking throughout the facility, prolonged standing, navigating event floors and back-of-house spaces, and responding to operational needs in real time.
The Director of Operations must be able to work flexible schedules including evenings, weekends, holidays, and extended hours based on event demands and operational priorities.
EQUAL OPPORTUNITY
Huntington Place / Legends Global is an Equal Opportunity/Affirmative Action employer, encouraging Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor.

What ASM Global employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

ASM Global logo

About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

View All ASM Global Jobs

Apply