Live Operations Manager Jobs in Detroit, MI (NOW HIRING)

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

This is a hybrid position. Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ.

The Remarketing Financial Operations Manager leads the team and processes responsible for the financial integrity of remarketing operations, including vehicle sale reconciliations, inventory accounting, payment settlements, reporting, and operational controls. This role provides strategic oversight of financial operations, ensures compliance with internal controls and audit requirements, and partners across the organization to drive process improvements, automation, and operational excellence. The Manager is accountable for developing team capability, mitigating financial risk, and delivering accurate, timely, and auditable results that support organizational performance and growth.

• Lead financial operations and reconciliation activities across remarketing transactions, ensuring accurate accounting and settlement of vehicle sale proceeds, payment activity, inventory movements, and related financial transactions
• Manage and develop a team responsible for financial operations, reconciliations, reporting, and exception management, fostering a culture of accountability, continuous improvement, and operational excellence
• Establish and maintain governance over end-to-end payment flows, inventory accounting, and sales reconciliations, ensuring financial integrity across customer, dealer, auction, OEM, and financing accounts while proactively identifying and resolving discrepancies
• Own the development and oversight of reporting, key performance indicators, and financial controls, providing visibility into inventory, incentive, and payment activity while ensuring accurate, auditable financial outcomes
• Identify emerging trends, operational risks, and control gaps through data analysis and reporting, driving corrective actions and establishing sustainable solutions to mitigate financial and operational risk
• Partner with Finance, Accounting, Treasury, Operations, Technology, Compliance, and OEM stakeholders to align business objectives, resolve complex issues, and ensure effective execution of remarketing financial processes
• Lead the design, implementation, and continuous enhancement of operational controls, policies, and procedures to strengthen compliance, improve data integrity, and support audit readiness
• Drive process optimization and automation initiatives by leveraging analytics, technology, and industry best practices to improve scalability, reduce manual effort, and enhance operational efficiency
• Provide leadership and oversight for cross-functional initiatives, system implementations, and strategic projects that impact remarketing financial operations and inventory management
• Serve as a subject matter expert and strategic advisor on remarketing financial operations, influencing departmental strategy and supporting the achievement of enterprise financial, operational, and customer experience objectives

• Minimum seven (7) years of experience in high-volume, multi-party financial transactions involving reconciliation, analysis, or auditing
• Minimum three (3) years of leadership experience
• Strong understanding of GAAP and internal control frameworks
• Experience with vehicles sales, customer account servicing, or inventory accounting
• Strong attention to detail with the ability to manage competing priorities in a fast-paced environment
• Collaborative mindset with a proactive approach to problem-solving
• Proficiency in Excel and financial systems (e.g., SAP, Oracle, Tableau)
• Excellent analytical, problem-solving, and communication skills

• Bachelor’s degree in accounting, Finance, or related field. Overtime required – as required on an as needed basis
• Travel 0 -10% as required on an as needed basis

• Prior experience with a high-volume, automotive captive
• CPA or equivalent certification preferred

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.