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Live In Work From Home Optum Customer Service Representative Jobs in Iowa

The Jernigan Agency

WORK FROM HOME

Cedar Rapids, IA · On-site +1

$300 - $500/wk

... in working from home, remotely, as life insurance sales representatives. We are hiring coachable ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Des Moines, IA · On-site +1

$300 - $500/wk

... in working from home, remotely, as life insurance sales representatives. We are hiring coachable ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

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All JobsLive In Optum Customer Service Representative JobsLive In Work From Home Optum Customer Service Representative JobsLive In Work From Home Optum Customer Service Representative Jobs in Iowa

Live In Work From Home Optum Customer Service Representative information

What is the difference between Live In Work From Home Optum Customer Service Representative vs Work From Home Optum Customer Service Associate?

AspectLive In Work From Home Optum Customer Service RepresentativeWork From Home Optum Customer Service Associate
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentLive-in setting, often with dedicated workspace at homeRemote, flexible home office setup
Employer & Industry UsageOptum healthcare services, customer support rolesOptum healthcare services, customer support roles

The Live In Work From Home Optum Customer Service Representative typically involves a dedicated, live-in work environment, providing direct customer support remotely. The Work From Home Optum Customer Service Associate usually works remotely with flexible hours. Both roles require similar credentials and industry experience, but differ mainly in work setting and schedule flexibility.

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For Live In Work From Home Optum Customer Service Representative jobs in Iowa, the most frequently searched job titles are:

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The top searched job categories for Live In Work From Home Optum Customer Service Representative jobs in Iowa are:

Live In Work From Home Optum Customer Service Representative jobs near you
Infographic showing various Live In Work From Home Optum Customer Service Representative job openings in Iowa as of June 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution.

Entry Level Customer Service - Work From Home

American Income Life Insurance Company

Des Moines, IA • On-site, Remote

$16.50 - $22/hr

Full-time

Re-posted 28 days ago

Job description

We are growing our remote team and looking for dependable, motivated individuals who enjoy helping people, answering questions, and providing a positive client experience.
This role is with a long-standing organization in the supplemental benefits industry that has supported families for more than 65 years. As demand continues to grow, we are expanding into new areas and looking for team members who are professional, coachable, and ready to build a long-term career.
About the Role
As a Client Support & Benefits Specialist, you will work with individuals who need help understanding their available benefit options. Your focus will be on communication, education, follow-up, and helping clients feel confident throughout the process.
You will receive hands-on training, ongoing mentorship, and support from experienced leaders.
Daily Tasks
  • Speak with clients by phone or virtual meeting
  • Provide general information about available products and services
  • Answer questions related to current or requested coverage
  • Review client needs and help identify suitable options
  • Maintain accurate notes and client records
  • Follow up with clients to ensure they receive proper support
  • Stay updated on product changes, service updates, and company procedures
  • Work with leadership to improve client experience and efficiency
What We're Looking For
  • Strong customer service mindset
  • Professional communication skills
  • Positive and reliable attitude
  • Ability to build trust and rapport with clients
  • Comfortable working independently from home
  • Organized and able to manage multiple tasks
  • Willingness to learn and be coached
  • Sales, customer service, or client-facing experience is helpful but not required
Ideal Candidate
  • Entrepreneurial and goal-oriented
  • Works well in a team environment
  • Stays calm and professional under pressure
  • Enjoys helping others
  • Motivated by growth and advancement
  • Able to communicate clearly by phone, video, and email
What We Offer
  • Remote work-from-home position
  • Hands-on training provided
  • Weekly pay
  • Bonus opportunities
  • Residual income potential
  • Advancement opportunities
  • Company-paid trips for qualifying team members
  • Supportive team culture
Next Step
Apply today to learn more about the role, the company, and how you can become part of a growing remote team.

Apply