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Account Manager - Connecticut & Massachusetts Territory (REMOTE)

Company Background:

Fechheimer was founded in 1842 and is a proud member of the Berkshire Hathaway family of companies. Fechheimer Brothers Company is the premier uniform manufacturer servicing the military, federal, state, and local public safety service markets. Our uniforms represent the honor, respect, and pride reflective in public safety today and at Fechheimer we take pride in serving those who serve us.

Our goal is to bring to market premier products and programs through our two brands; Flying Cross® and Vertx® to continue our tradition of providing superior products & service through innovation and technology that continually meets and exceeds our customers’ expectations.

At Fechheimer, not only do we pride ourselves on our products and programs but on our company culture. We offer a comprehensive benefits package, a fun and relaxed work environment, and the opportunity for continued growth and learning.

Benefits Offered:

• Competitive Pay
• Vacation, Sick, and Personal Paid Time Off
• 10 Paid Holidays
• Health, Vision, and Dental Insurance
• FSA and HSA Accounts
• Long and Short-Term Disability

• Employer Paid Life Insurance and Voluntary Life Insurance
• Accidental and Critical Illness Insurance
• Employee Assistance Program
• Paid Parental Leave
• Tuition Assistance
• 401(k) Plan with Employer Match

Pay Rate: Starting at $90,000 per year plus commission (base salary to be based on experience)

Region: Connecticut & Massachusetts  

Work Location: Fully remote. Candidate must live in one of the territories listed above.

Position Summary:

The Account Manager drives revenue growth and account retention across an assigned multi-state territory by building enduring customer relationships, expanding business with current accounts, and winning new opportunities through consultative selling. The role is fully remote and requires frequent travel throughout the territory. Success is measured by quota attainment, pipeline health, forecast accuracy, and customer satisfaction.

Territories for This Role: Connecticut & Massachusetts 

Responsibilities:

In this role, you will be required to...

Territory & Account Planning

• Develop and execute territory plans, setting quarterly goals for target accounts, coverage, and pipeline creation.
• Maintain an organized travel plan and weekly calendar to maximize in-person customer engagement and coverage.

New Business Development

• Identify, qualify, and progress new opportunities through networking, referrals, lead follow-up, and market research.
• Schedule and conduct in-person appointments and product demonstrations to articulate value and differentiation.

Account Management & Retention

• Manage a portfolio of accounts, ensuring timely follow-up, issue resolution, and proactive growth plans.
• Conduct regular business reviews with customers to assess results, upcoming needs, and expansion opportunities.

Dealer/Channel Enablement

• Partner with authorized dealers and distributors to support sell-through, training, and merchandising initiatives.
• Coordinate sample kits, collateral, and promotional programs that drive demand and brand consistency.

Sales Processing & Reporting

• Maintain accurate CRM hygiene (contacts, activities, opportunities, and forecasts) and create weekly activity reports.
• Negotiate pricing and terms within company guidelines and document agreements in CRM.

Event & Market Intelligence

• Represent the company at trade shows and conferences; plan pre-show meetings and post-show follow-ups.
• Monitor competitor activity, market trends, and customer feedback; share insights to inform product and go-to-market decisions.

Cross-Functional Collaboration

• Collaborate with Customer Service, Marketing, and Operations to ensure accurate order fulfillment and customer experience.
• Provide feedback to Product teams on fit, features, and performance to support continuous improvement.

Required Knowledge, Skills & Abilities:

• Strong consultative selling skills with the ability to discover needs, tailor solutions, and handle objections.
• Excellent interpersonal and communication skills; comfortable presenting in person to groups and decision-makers.
• Proficiency with CRM platforms (e.g., Microsoft Dynamics 365 or Salesforce) and basic data analysis for pipeline and forecasting.
• Territory management discipline including calendar planning, travel logistics, and follow-up cadence.
• Negotiation skills and business acumen with an understanding of pricing, margins, and contract terms.
• Self-starter who thrives in a remote environment, demonstrates integrity, and consistently meets commitments.

Qualifications:

• Bachelor’s degree preferred; equivalent experience considered.
• 4+ years of field sales or account management experience; apparel/uniform industry a plus.
• Valid driver’s license and acceptable driving record.
• Ability to travel up to 75% within the States of Texas, Louisiana, Arkansas and surrounding States; occasional evenings and weekends for events.

Physical Requirements:

• Positional: Driving in accordance with job duties assigned. Frequent sitting; occasional standing and walking; driving as required.
• Gross Mobility: Rare climbing, or crawling. Infrequent balancing, stooping, kneeling, or crouching. Frequent to constant reaching and handling.
• Sensory: Rare tasting/smelling. Infrequent use of color vision. Frequent talking and visual acuity for near and midrange tasks; occasional depth perception and field of vision.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.