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Live In Ticket Broker Jobs in Virginia (NOW HIRING)

DANE LLC

Desktop Support Admin

Chantilly, VA · On-site

$62K - $67K/yr

Document ticket. Ensure all appropriate steps are taken to investigate and troubleshoot issue ... Must live in the local DMV area and be able to reliably commute to DC daily. * Must have an ...

Livenation

Parking Attendant - Jiffy Lube Live

Bristow, VA · On-site

$13.25 - $17/hr

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... Issue ticket stubs, or place numbered tags on windshields, and give guests matching tags for ...

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All JobsLive In Ticket Broker JobsLive In Ticket Broker Jobs in Virginia

Live In Ticket Broker information

What are some common challenges a live in ticket broker might face when working closely with clients and event organizers?

Live In Ticket Brokers often manage high-pressure situations, especially when securing tickets for popular or sold-out events. They need to maintain excellent relationships with both clients and event organizers, requiring strong negotiation and communication skills. Navigating last-minute requests, fluctuating ticket availability, and ensuring timely delivery can be challenging. Additionally, brokers must stay up-to-date with industry regulations and event policies to avoid legal or logistical issues. Adapting quickly to changing priorities and managing client expectations are key aspects of success in this role.

What are the key skills and qualifications needed to thrive as a live in ticket broker, and why are they important?

To thrive as a Live In Ticket Broker, you need strong negotiation skills, a keen understanding of event markets, and experience with buying and selling tickets, often supported by a background in sales or business. Familiarity with ticket exchange platforms, CRM systems, and inventory management tools is typically required. Exceptional customer service, attention to detail, and adaptability help brokers build client trust and respond quickly to market changes. These skills are essential for maximizing sales opportunities, maintaining client relationships, and navigating the fast-paced, competitive ticketing industry.

What is the difference between Live In Ticket Broker vs Ticket Reseller?

AspectLive In Ticket BrokerTicket Reseller
CredentialsNone required, but knowledge of ticketing laws helpsNone required, but familiarity with ticket platforms is common
Work EnvironmentOften involves living on-site or near event venues, flexible hoursTypically operates online or through physical sales, flexible hours
Industry UsageCommon in live event markets, especially sports and concertsWidespread in online ticket sales and secondary markets

Live In Ticket Brokers usually live near event venues and may have a more hands-on approach, often involving on-site sales or exchanges. Ticket Resellers primarily operate online or through physical outlets, focusing on buying and reselling tickets in secondary markets. Both roles require knowledge of ticketing laws and market trends but differ mainly in work environment and operational style.

What are popular job titles related to Live In Ticket Broker jobs in Virginia? For Live In Ticket Broker jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Live In Ticket Broker jobs in Virginia look for? The top searched job categories for Live In Ticket Broker jobs in Virginia are:
What cities in Virginia are hiring for Live In Ticket Broker jobs? Cities in Virginia with the most Live In Ticket Broker job openings:
Live In Ticket Broker jobs near you

Title Ticket Seller | Part-Time | Chartway Arena @ Old Dominion University

Spectra

Norfolk, VA • On-site

$17/hr

Other

Retirement

Posted 4 days ago

Job description

Ticket Seller | Part-Time | Chartway Arena @ Old Dominion University
Location US-VA-Norfolk
Job Post Information* : Posted Date 6 days ago(7/31/2026 9:07 AM)
Job ID 2026-33721
Location Name Chartway Arena @ Old Dominion University
Category Ticket Sales
Type Regular Part-Time
Location : Location US-VA-Norfolk
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 23529
Location : Address 4320 Hampton Boulevard
Job Post Information* : Post End Date 10/30/2026
Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

This is a front-line customer service position for Chartway Arena and ODU Athletic events. Ticket sellers assist customers in person at the arena and ODU Athletic facilities in addition to handling phone calls. Transactions typically include ticket sales (working through customer seating and price requests, cash handling, credit card processing, and using a computer); will call functions (locating tickets and researching confirmation details); customer inquiries (understanding policies and procedures, providing accurate information, and researching answers and transactions); and on-site parking sales (processing payments in parking garages/lots and validating prepaid parking passes) while providing a high level of customer service.

This role will pay an hourly rate of $17.00. 

Benefits for part-time roles: 401(k) savings plan and 401(k) matching.

This position will remain open until October 30, 2026

About the Venue

Chartway Arena is a 9,100-seat multi-purpose arena located on the campus of Old Dominion University. Operated by Oak View Group since it opened in 2002, Chartway Arena is known as one of the premier mid-sized collegiate venues in the country. Chartway Arena is home to Old Dominion Monarch Men's and Women's basketball, as well as concerts, family shows, and other attractions for the Hampton Roads area. 

Responsibilities
  • Selling Event Tickets to Patrons.
  • Working Customer Service Windows.
  • Working Will Call Windows.
  • Answering phone inquiries.
  • Processing on-site payments in parking garages/lots.
  • Validating prepaid parking passes.
  • Reconcile daily sales.
  • Working Chartway Arena events and ODU Football/Basketball/Volleyball/Soccer/Baseball games.
  • Display outstanding customer service to all patrons.
  • Provide accurate Chartway Arena and ODU Athletic information to patrons.
  • Other duties and responsibilities assigned.
Qualifications
  • Prior sales and customer service experience preferred but not necessary.
  • High school diploma or GED preferred.
  • Cash Handling Experience is preferred.
  • Strong communication skills.
  • Basic computer knowledge.
  • Strong attention to detail.
  • Ability to work a flexible schedule, including evenings and weekends, and must be consistent with on-time arrival.
  • Ability to work independently and under pressure.
Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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