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Live In Teen Chat Jobs in Boston, MA (NOW HIRING)

Lovell Academy

Female Residential Advisor

Rockland, MA · On-site

$25K/yr

Work live-in shifts with overnight and daytime responsibilities on a rotating basis * Know dorm ... Bachelor's Degree preferred Experience working with teenagers in an educational or camp setting ...

Elwyn

Clinician

Brockton, MA

... children, teens, and adults with autism, intellectual and developmental disabilities, and ... Ensure that clients live in a safe and clean environment. * Provides psycho-educational services to ...

Elwyn

Clinician

Boston, MA · On-site

... children, teens, and adults with autism, intellectual and developmental disabilities, and ... Ensure that clients live in a safe and clean environment. * Provides psycho-educational services to ...

Elwyn

Clinician

Brockton, MA · On-site

... children, teens, and adults with autism, intellectual and developmental disabilities, and ... Ensure that clients live in a safe and clean environment. * Provides psycho-educational services to ...

Elwyn

Clinician

Boston, MA

... children, teens, and adults with autism, intellectual and developmental disabilities, and ... Ensure that clients live in a safe and clean environment. * Provides psycho-educational services to ...

Pure Hockey

Customer Support Specialist

Holliston, MA · Hybrid

$20 - $30/hr

Requirements * 1+ years of experience in customer service or support role * Experience with multi-line telephones, online ticketing systems, email management systems, live chat, and personal ...

Pure Hockey

Customer Support Specialist

Holliston, MA · On-site

$20 - $30/hr

Requirements * 1+ years of experience in customer service or support role * Experience with multi-line telephones, online ticketing systems, email management systems, live chat, and personal ...

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All JobsLive In Teen Chat JobsLive In Teen Chat Jobs in Boston, MA

Live In Teen Chat information

See Boston, MA salary details

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How much do live in teen chat jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for live in teen chat in Boston, MA is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.10 per hour, depending on experience, location, and employer.

What is a live in teen chat job?

Live In Teen Chat jobs typically involve moderating and facilitating online chat rooms or communities specifically designed for teenagers. These roles focus on creating a safe and supportive environment where teens can communicate, share experiences, and receive guidance on various topics. Moderators enforce rules, monitor conversations for inappropriate behavior, and sometimes provide resources or advice. It is important for those in this role to have strong communication skills, empathy, and an understanding of online safety standards.

What skills and qualifications are needed to thrive as a live in teen chat worker?

To thrive as a Live-In Youth Counselor, you need a background in psychology, social work, or a related field, often supported by relevant certifications and experience working with adolescents. Familiarity with case management software, crisis intervention tools, and mandatory reporting systems is typically required. Exceptional communication, patience, conflict resolution, and empathy are vital soft skills that help build trust and guide positive behavioral change. These skills and qualifications ensure the safety, well-being, and personal growth of the teens in your care, fostering a supportive environment.

What are common challenges faced when working as a live in teen chat worker, and how can they be managed?

As a live-in youth counselor for teens, you may encounter challenges such as maintaining professional boundaries while building trust, addressing conflicts among residents, and managing emotional or behavioral crises. It's important to establish clear expectations, practice active listening, and collaborate closely with other staff members to provide consistent support. Regular training, open communication, and self-care strategies can help you navigate these challenges and create a positive, safe environment for the teens in your care.

What are the most commonly searched types of Teen Chat jobs in Boston, MA?

The most popular types of Teen Chat jobs in Boston, MA are:

What are popular job titles related to Live In Teen Chat jobs in Boston, MA?

For Live In Teen Chat jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Live In Teen Chat jobs in Boston, MA look for?

The top searched job categories for Live In Teen Chat jobs in Boston, MA are:

What cities near Boston, MA are hiring for Live In Teen Chat jobs?

Cities near Boston, MA with the most Live In Teen Chat job openings:

Live In Teen Chat jobs near you
Infographic showing various Live In Teen Chat job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Remote Email & Chat Representative

111 Sign, Inc

Littleton, MA • Remote

$26 - $27/hr

Full-time

Medical, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

This is a remote position.

111 Sign, Inc. is a printing company specializing in custom signage and print solutions for businesses of all sizes. We're growing our customer support team and looking for a detail-oriented, customer-focused representative to handle inbound email and live chat inquiries — helping customers navigate orders, artwork proofs, printing specs, and shipping timelines.

Position Summary

The Remote Email & Chat Representative will be the primary point of contact for customers reaching out through email and live chat channels. This role requires strong written communication skills, a solid understanding of (or willingness to learn) print production basics, and the ability to multitask across multiple customer conversations in a fast-paced digital environment.



RequirementsKey Responsibilities
  • Respond promptly and professionally to customer inquiries via email and live chat
  • Provide accurate information about products, pricing, turnaround times, and order status
  • Assist customers with file uploads, artwork proofs, and print specification questions
  • Troubleshoot order issues (delays, errors, reprints) and coordinate resolutions with production and shipping teams
  • Process order changes, cancellations, and returns per company policy
  • Maintain accurate records of customer interactions in the CRM/helpdesk system
  • Escalate complex or unresolved issues to the appropriate department or supervisor
  • Meet or exceed response-time and customer satisfaction (CSAT) targets
  • Identify recurring customer pain points and share feedback with management
  • Stay current on product catalog, pricing updates, and promotions
Required Qualifications
  • High school diploma or equivalent (Associate's or Bachelor's degree a plus)
  • 1+ years of customer service experience, preferably in email/chat support
  • Excellent written English communication skills — clear, friendly, and professional
  • Strong typing speed and accuracy
  • Ability to multitask across several concurrent chat conversations
  • Comfortable using helpdesk/CRM software (e.g., Zendesk, Freshdesk, Gorgias) and internal order systems
  • Reliable high-speed internet connection and a quiet, distraction-free home workspace
  • Self-motivated with strong time-management skills in a remote setting


BenefitsCompensation & Benefits
  • Competitive hourly wage / salary (commensurate with experience)
  • Health insurance, PTO, 401(k), performance bonuses, etc.
  • Opportunities for growth within the customer experience team