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Live In Super Jobs in Massachusetts (NOW HIRING)

Demoulas Super Markets, Inc.

Be Seen First

Senior Full Stack Web Developer

Andover, MA · On-site

$120K - $160K/yr

This role will problem solve issues with live applications as well as contribute to the development ... Company Description Demoulas Super Markets, Inc. operating for over 100 years, is a leader in the ...

Withings

Marketing Coordinator (Hourly / Contract)

Boston, MA · On-site

$46K - $63K/yr

S. and looking for a creative, outgoing team member who is super comfortable in front of and behind ... posts go live on schedule. * Help identify potential new affiliates. * Support execution of ...

Withings

Marketing Coordinator (Hourly / Contract)

Boston, MA · On-site

$46K - $63K/yr

S. and looking for a creative, outgoing team member who is super comfortable in front of and behind ... posts go live on schedule. * Help identify potential new affiliates. * Support execution of ...

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All JobsLive In Super JobsLive In Super Jobs in Massachusetts

Live In Super information

See Massachusetts salary details

$17.7K

$53.8K

$94.4K

How much do live in super jobs pay per year?

As of Jul 29, 2026, the average yearly pay for live in super in Massachusetts is $53,811.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,619.00 and $63,293.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Live In Super and how can they be managed effectively?

As a Live In Super, one of the main challenges is balancing the need for immediate response to emergencies with maintaining personal time, since you reside on-site. Additionally, you may encounter demanding residents or unexpected facility issues that require quick, practical solutions. Effective communication, setting clear boundaries for availability, and staying organized with preventative maintenance schedules can help manage these challenges. Most successful Live In Supers develop strong relationships with both residents and management, which aids in resolving problems efficiently and maintaining a positive work environment.

What is the difference between Live In Super vs Live Out Super?

AspectLive In SuperLive Out Super
Work EnvironmentResides on-site, often in a shared accommodationWorks daily from a separate residence, commuting to the property
CertificationsTypically requires similar certifications as Live Out Super, such as security or cleaning licensesSame as Live In Super, with emphasis on flexibility and commuting skills
Employer & Industry UsageCommon in residential complexes, aged care, and hospitalityUsed in similar settings but with different accommodation arrangements

In summary, the main difference between Live In Super and Live Out Super lies in their living arrangements. Live In Super resides on-site, providing immediate availability and often more flexible hours, while Live Out Super commutes daily, offering more personal space and potentially different scheduling options.

What is a Live In Super?

A Live In Super, short for Live-In Superintendent, is a person who resides at a residential property, such as an apartment building, and is responsible for day-to-day maintenance, repairs, and general upkeep of the premises. Their duties often include responding to tenant requests, managing building systems, performing minor repairs, and ensuring common areas are clean and safe. Because they live on-site, Live In Supers are usually available for emergencies outside of regular business hours, making them a key point of contact for residents. They may also oversee other staff, coordinate with contractors, and help enforce building policies. This role is crucial for maintaining the smooth operation and safety of residential buildings.

What are the key skills and qualifications needed to thrive as a Live In Super, and why are they important?

To thrive as a Live In Super, you need a solid understanding of building maintenance, basic plumbing, electrical repairs, and often a high school diploma or equivalent. Familiarity with work order systems, HVAC controls, and relevant safety certifications like OSHA are typically required. Strong communication, problem-solving, and customer service skills help you effectively address tenant concerns and coordinate with property management. These skills and qualities are crucial for ensuring the safety, comfort, and smooth operation of residential buildings.
What are the most commonly searched types of Super jobs in Massachusetts? The most popular types of Super jobs in Massachusetts are:
What cities in Massachusetts are hiring for Live In Super jobs? Cities in Massachusetts with the most Live In Super job openings:
Live In Super jobs near you
Infographic showing various Live In Super job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $53,811 per year, or $25.9 per hour.
Customer Service Specialist (Full-Time, In-Office)

Customer Service Specialist (Full-Time, In-Office)

Super Service Today

Danvers, MA • On-site

$18 - $23.75/hr

Full-time

Medical, Dental, Vision, PTO

Posted 7 days ago

Job description

About Us
At Super Service Today, customer service isn't just a department - it's the heartbeat of everything we do. We believe every client interaction should feel like 5-star service, even in tough situations. We're not looking for average. We're not looking for "good enough." We're looking for world-class communicators who live for delivering outstanding service.
If you're not the best of the best - stop reading.
If you are? Keep going.
Position Overview
This is a full-time, long-term, in-office position (40-50 hours per week). As a Customer Service Specialist, you will be the voice of Super Service Today. You'll handle inbound calls, schedule service, resolve issues, and ensure our clients feel supported, respected, and understood.
We take customer service very seriously. We want people who thrive under pressure, stay cool when clients are stressed, and can turn even a tough call into a positive experience.
What We're Looking For
  • Absolute Rock Stars on the phone - professional, confident, and quick on your feet.
  • Strong multitaskers who can manage calls, scheduling, and client follow-up without missing a beat.
  • Excellent written and verbal communication skills.
  • Team players with a positive attitude who want to grow with us long-term.
  • Detail-oriented, organized, and dependable - we rely on you to keep the customer experience seamless.

Bonus Points For:
  • Prior experience in Plumbing/HVAC industry (you'll "speak the language" faster).
  • Experience with ServiceTitan or similar service management software.

Key Responsibilities
  • Answer inbound calls and provide outstanding customer service on every call.
  • Schedule appointments quickly and accurately using ServiceTitan.
  • Calmly handle upset customers and turn stressful situations into positive outcomes.
  • Maintain accurate records of client communication.
  • Communicate clearly with field technicians to ensure jobs are handled efficiently.
  • Follow up with clients to ensure their expectations were exceeded.

What We Offer
  • Competitive pay with growth opportunities.
  • Full-time hours: 40-50 per week.
  • Medical, Dental, and Vision coverage.
  • Paid vacation and paid holidays.
  • A high-energy, no-drama workplace where customer service excellence is celebrated.
  • Long-term career growth - we're looking for people who want to stay and grow.

This Is NOT Just Another Job
We're building a world-class customer service team. If you are passionate, relentless, and thrive on delivering amazing client experiences - we want you.
If you're not a rockstar, this isn't the role for you.
If you're a hardworking team player who enjoys staying busy and wants to be part of a growing home service company, we'd love to meet you!!!

Apply