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Area Coordinator, Residence Life

Mount Mercy University is seeking an enthusiastic, student-focused professional to join our Residence Life team as Area Coordinator. This full-time, live-in position plays a vital role in creating a vibrant residential community that supports student engagement, personal growth, academic success, and retention.

Reporting to the Director of Residence Life, the Area Coordinator is responsible for the day-to-day management of a residential area serving approximately 450-500 resident students and the direct supervision of approximately 20 Resident Assistants (RAs). The successful candidate will be a collaborative leader who thrives in a student-centered environment and is committed to fostering an inclusive and supportive campus community.

Primary Responsibilities

• Manage the daily operations of assigned residence halls and residential communities.
• Supervise, train, mentor, and evaluate approximately 20 Resident Assistants.
• Promote student success through community development, educational programming, and student engagement initiatives.
• Address student concerns and facilitate conflict resolution within residential communities.
• Assist with student conduct processes and support behavioral intervention efforts.
• Participate in an on-call rotation to respond to student emergencies, crises, and campus incidents.
• Support housing operations including room assignments, room changes, occupancy management, and opening/closing processes.
• Collaborate with campus partners to enhance students' residential experience and sense of belonging.
• Assist with the recruitment, selection, and training of student staff.
• Support departmental initiatives, assessment efforts, and residence life programming.
• Serve on university committees and participate in campus-wide events and activities.
• Contribute to summer operations, orientation programs, and special projects as assigned.

Qualifications

Required

• Bachelor's degree in Higher Education, Student Affairs, Education, Counseling, or a related field.
• Experience working with college students in residence life, student affairs, or leadership setting.
• Strong interpersonal, communication, organizational, and problem-solving skills.
• Ability to respond effectively in crisis situations and work collaboratively with diverse populations.
• Valid driver's license and ability to meet university driving requirements.

Preferred

• Master's degree in Higher Education, Student Affairs, Counseling, or a related field.
• Experience supervising student staff.
• Knowledge of student development theory, residential education, and conduct administration.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including medical, dental, vision, and retirement plans.
• Generous paid time off and holidays.
• Tuition Remission.
• Professional development opportunities.
• Supportive and collaborative work environment.
• Access to campus amenities, cultural events, and recreational facilities.

St. Ambrose University and its affiliate campuses, including Mount Mercy University in Cedar Rapids, Iowa, are an inclusive, Catholic, and diocesan community of learners. Together, we empower all members of our community to act courageously, to seek wisdom through faith and reason, to work for justice and mercy, and to lead lives of service. St. Ambrose University and its affiliated institutions within its Catholic higher education network are equal opportunity employers.

How to Apply Interested candidates should submit your resume, cover letter, and contact information for three professional references though our online application portal at https://stambroseuniv.applicantlist.com. Applications will be reviewed on a rolling basis until the position is filled. #HEJ