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Live In Riot Games Support Jobs in Santa Cruz, CA

Netflix

Data Engineer (L5) - Games

Los Gatos, CA · On-site +1

$133K - $160K/yr

Games are our next big frontier and an incredible opportunity for us to deliver new experiences to ... in supporting an engineering or product function. We like to collaborate across teams, and so do ...

Noah Medical

Product Support Engineer

San Jose, CA · On-site

$80K - $100K/yr

The Product Support Engineer serves as a primary liaison between Noah's internal technical groups ... Live in the assigned geography * Willing to travel and be hands-on in the field to service the ...

AiPrise

Head of Customer Support

San Jose, CA · On-site

$175K - $225K/yr

Design and run the end to end onboarding journey from contract signed to live in production * Build ... Build a tiered support model with crisp SLAs, escalation paths, and on call rotations * Stand up a ...

Gymguyz

Certified Personal Trainer

La Honda, CA · On-site

$40 - $60/hr

Education Support - Recertification discounts, CEUs, and mentorship * Tools Provided - Branded gear ... Live in or near one of our three strategic territories: * 1. San Jose Territory: Downtown SJ to ...

Gymguyz

Certified Personal Trainer

Saratoga, CA · On-site

$40 - $60/hr

Education Support - Recertification discounts, CEUs, and mentorship * Tools Provided - Branded gear ... Live in or near one of our three strategic territories: * 1. San Jose Territory: Downtown SJ to ...

Arka Infotech Inc

Workday Analyst

Watsonville, CA · On-site

Interview: phone ONSITE 100% Required Skills: 3+ years of hands on implementation and support of Workday Need someone with strong Operational experience. Client went live in US and China and need ...

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Live In Riot Games Support information

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$11

$18

$23

How much do live in riot games support jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for live in riot games support in Santa Cruz, CA is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $20.24 per hour, depending on experience, location, and employer.

What is the difference between Live In Riot Games Support vs Riot Games Customer Service Representative?

AspectLive In Riot Games SupportRiot Games Customer Service Representative
CredentialsCustomer support experience, gaming knowledgeCustomer support experience, gaming knowledge
Work EnvironmentOn-site, live-in support at Riot facilities or designated housingRemote or on-site customer service roles
Employer & Industry UsageRiot Games, gaming industry, live-in support rolesRiot Games, gaming industry, customer service roles
Search & Comparison IntentUnderstanding live-in support roles at RiotCustomer service roles at Riot

Live In Riot Games Support involves providing on-site, live-in assistance directly at Riot facilities, often requiring a more immersive gaming environment. In contrast, Riot Games Customer Service Representatives typically handle support remotely or on-site without living arrangements. Both roles require gaming knowledge and customer support experience but differ mainly in work setting and responsibilities.

What are the main challenges faced by a Live In Riot Games Support and how can applicants prepare for them?

A Live In Riot Games Support professional often deals with assisting gamers in real-time, which requires strong communication skills, patience, and the ability to troubleshoot technical issues quickly. The fast-paced environment can mean handling multiple requests simultaneously, sometimes during peak gaming hours. Applicants should be prepared to work collaboratively with other support agents and escalate complex issues to specialized teams when necessary. Staying up-to-date with game updates and community guidelines is also crucial for providing accurate assistance.

What are the key skills and qualifications needed to thrive as a Live In Riot Games Support, and why are they important?

To thrive as a Live In Riot Games Support, you need a deep understanding of gaming, especially Riot Games’ titles, along with troubleshooting and customer service expertise, often supported by relevant experience or certifications. Familiarity with support ticketing systems, live chat platforms, and knowledge base tools is typically required. Strong communication, empathy, and problem-solving skills help deliver exceptional support and resolve player issues efficiently. These abilities are crucial for ensuring player satisfaction and maintaining the reputation of Riot Games’ support services.

What are Live In Riot Games Support roles?

Live In Riot Games Support roles are customer service positions at Riot Games, the company behind popular games like League of Legends and VALORANT. These support agents assist players with technical issues, account problems, in-game concerns, and general inquiries. They interact with players through various channels including live chat, email, and sometimes phone support. Employees in these roles are expected to have strong communication skills, a good understanding of Riot’s games, and a commitment to providing a positive player experience.
What are popular job titles related to Live In Riot Games Support jobs in Santa Cruz, CA? For Live In Riot Games Support jobs in Santa Cruz, CA, the most frequently searched job titles are:
What job categories do people searching Live In Riot Games Support jobs in Santa Cruz, CA look for? The top searched job categories for Live In Riot Games Support jobs in Santa Cruz, CA are:
What cities near Santa Cruz, CA are hiring for Live In Riot Games Support jobs? Cities near Santa Cruz, CA with the most Live In Riot Games Support job openings:
Live In Riot Games Support jobs near you
Infographic showing various Live In Riot Games Support job openings in Santa Cruz, CA as of July 2026, with employment types broken down into 65% Full Time, 32% Part Time, 2% Temporary, and 1% Contract. Highlights an 70% Physical, and 30% Remote job distribution, with an average salary of $39,110 per year, or $18.8 per hour.
Software Engineer 5 - Live Ads Management

Software Engineer 5 - Live Ads Management

Netflix

Los Gatos, CA • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted yesterday

Netflix rating

5.8

Company rating: 5.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

58th of 67 rated media

Job description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next.
We launched a new ad-supported tier in November 2022, offering more choice to members while providing a new, high-impact way for advertisers to connect with deeply engaged audiences. We are now building a world-class offering around booking, managing, and delivering ads for Live Events.
Our Team
The Ads Platform Engineering organization builds the foundation that powers every ad delivered on Netflix. We design systems that seamlessly integrate advertising into our world-class content delivery ecosystem - blending advanced encoding, metadata intelligence, and client-server innovations to deliver ads that are personalized, performant, and respectful of the viewing experience.
The Live Ads Management team is at the forefront of this evolution. We focus on:
  • Planning and execution of ads for Netflix Live Events like recurring WWE events, NFL Christmas game, WBC Japan and FIFA Women's World Cup 2027.
  • Partnering with Ad Serving and streaming teams to ensure flawless Dynamic Ad Insertion (DAI) during live streams.
  • Building next-generation applications to power ad operations - from UI tooling to automated, agentic workflows that dynamically generate ad manifests and intelligent ad-sourcing to scale for millions of concurrent viewers

We're a new team with a bold mission - to build high-performance, intelligent ad systems that monetize Netflix's expanding live slate while setting a new benchmark for quality and innovation in the Connected TV (CTV) ecosystem.
We are seeking highly motivated engineers with a passion for advertising technology, live streaming, and large-scale distributed systems to join us on this journey.
What You'll do
  • Architect and scale systems that support diverse live event formats and real-time ad delivery across global audiences.
  • Partner cross-functionally with Ad Serving, Forecasting, Product, Data Science, Engineering, and Player teams to deliver seamless DAI experiences.
  • Build robust automation for availability checks, manifest creation, and real-time optimization of live event monetization.
  • Develop cloud-native services and AI-driven agentic workflows to enhance operational efficiency and ad yield.
  • Ensure advertiser brand safety, viewer experience integrity, and system reliability during live broadcasts.
  • Contribute to the broader Netflix Ads Platform vision by influencing architecture, standards, and live ad tech evolution

What We're Looking For
  • Experience in streaming/content delivery, programmatic advertising, DAI (Dynamic Ad Insertion), or broadcast/live ad workflows.
  • Proven ability to design and scale distributed systems in the cloud using modern languages (Java, Go, Scala, or similar) and technologies (GraphQL).
  • Ability to thrive in fast-paced, evolving environments, driving clarity amid ambiguity and influencing across teams.
  • Strong technical communication and collaboration skills, especially when working with Ad Ops, Player, and Data Science partners.

Nice to haves:
  • Contributions to ad tech standards (e.g., VAST, OpenRTB) or participation in industry working groups.
  • Familiarity with content delivery networks (CDNs), video streaming protocols, live streaming, and ad delivery pipelines.
  • Awareness of ads compliance and regulatory landscapes across global markets.
  • Experience in CTV or OTT environments and understanding of their unique latency and performance tradeoffs.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $388,000.00 - $558,000.00.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.
Netflix is a unique culture and environment. Learn more here.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

What Netflix employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Netflix

Sourced by ZipRecruiter

Netflix is the world's leading streaming entertainment service with 222 million paid memberships in over 190 countries enjoying TV series, documentaries, feature films and mobile games across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

Industry

Arts, entertainment, and recreation

Company size

5,001 - 10,000 Employees

Headquarters location

Los Gatos, CA, US

Year founded

1997

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