1

Live In Riot Games Support Jobs in San Jose, CA (NOW HIRING)

Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using ... In this role, you'll own the web experience as a product at Sanity. You'll lead a team of engineers ...

Senior Software Engineer, AI Growth

San Francisco, CA · On-site +1

$144K - $190K/yr

Companies like Linear, Figma, Riot Games, Anthropic, Spotify, Arc'teryx and Morningbrew are using Sanity to power and automate their content operations. In this role, you'll help build the full ...

Position Summary The Manager of Live Technical Production is responsible for managing the 49ers ... In addition to 49ers games, this role supports the control room production crew for publicly ...

Tracebit is helping some of the world's best security teams at Snyk, Docker, Riot Games and many more to 'assume breach' at scale. Tracebit detects intrusions in cloud environments using canaries ...

Senior Games Technician D&B's Senior Game Techs, (SGTs for short) are the best of the best! This ... SGTs are essential in the training and development of our Support Tech teams. D&B offers a lot of ...

... in games if needed to ensure customers have an excellent experience * Monitor and be attentive to game play, giving timely aid as necessary * Handle any malfunctions with support of leader * Maintain ...

New

Showing results 21-40

Live In Riot Games Support information

See San Jose, CA salary details

$11

$19

$24

How much do live in riot games support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for live in riot games support in San Jose, CA is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $20.58 per hour, depending on experience, location, and employer.

What is the difference between Live In Riot Games Support vs Riot Games Customer Service Representative?

AspectLive In Riot Games SupportRiot Games Customer Service Representative
CredentialsCustomer support experience, gaming knowledgeCustomer support experience, gaming knowledge
Work EnvironmentOn-site, live-in support at Riot facilities or designated housingRemote or on-site customer service roles
Employer & Industry UsageRiot Games, gaming industry, live-in support rolesRiot Games, gaming industry, customer service roles
Search & Comparison IntentUnderstanding live-in support roles at RiotCustomer service roles at Riot

Live In Riot Games Support involves providing on-site, live-in assistance directly at Riot facilities, often requiring a more immersive gaming environment. In contrast, Riot Games Customer Service Representatives typically handle support remotely or on-site without living arrangements. Both roles require gaming knowledge and customer support experience but differ mainly in work setting and responsibilities.

What are the main challenges faced by a Live In Riot Games Support and how can applicants prepare for them?

A Live In Riot Games Support professional often deals with assisting gamers in real-time, which requires strong communication skills, patience, and the ability to troubleshoot technical issues quickly. The fast-paced environment can mean handling multiple requests simultaneously, sometimes during peak gaming hours. Applicants should be prepared to work collaboratively with other support agents and escalate complex issues to specialized teams when necessary. Staying up-to-date with game updates and community guidelines is also crucial for providing accurate assistance.

What are the key skills and qualifications needed to thrive as a Live In Riot Games Support, and why are they important?

To thrive as a Live In Riot Games Support, you need a deep understanding of gaming, especially Riot Games’ titles, along with troubleshooting and customer service expertise, often supported by relevant experience or certifications. Familiarity with support ticketing systems, live chat platforms, and knowledge base tools is typically required. Strong communication, empathy, and problem-solving skills help deliver exceptional support and resolve player issues efficiently. These abilities are crucial for ensuring player satisfaction and maintaining the reputation of Riot Games’ support services.

What is a Live In Riot Games Support?

Live In Riot Games Support roles are customer service positions at Riot Games, the company behind popular games like League of Legends and VALORANT. These support agents assist players with technical issues, account problems, in-game concerns, and general inquiries. They interact with players through various channels including live chat, email, and sometimes phone support. Employees in these roles are expected to have strong communication skills, a good understanding of Riot’s games, and a commitment to providing a positive player experience.
What are the most commonly searched types of Riot Games Support jobs in San Jose, CA? The most popular types of Riot Games Support jobs in San Jose, CA are:
What are popular job titles related to Live In Riot Games Support jobs in San Jose, CA? For Live In Riot Games Support jobs in San Jose, CA, the most frequently searched job titles are:
What job categories do people searching Live In Riot Games Support jobs in San Jose, CA look for? The top searched job categories for Live In Riot Games Support jobs in San Jose, CA are:
What cities near San Jose, CA are hiring for Live In Riot Games Support jobs? Cities near San Jose, CA with the most Live In Riot Games Support job openings:
Infographic showing various Live In Riot Games Support job openings in San Jose, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,697 per year, or $19.1 per hour.

Pokémon GO Game Producer II - Live Events

Scopely

San Francisco, CA • On-site

$123K - $187K/yr

Full-time

Medical, Retirement, PTO

Re-posted 23 days ago


Job description

We're passionate about real-world, social, mobile games that inspire players to explore the world together. We're looking for a Live Events Producer II to help drive current and upcoming Live Events and features in Pokémon GO. In this role, you will support the execution of major experiences such as Pokémon GO Fest, Pokémon GO Tour, and Pokémon GO Wild Area, helping deliver high-quality events that reach thousands of players in person and millions globally in-game.
You'll bring a combination of strong production fundamentals, operational rigor, creative problem-solving, and Pokémon GO player empathy. The ideal candidate is highly organized, collaborative, and excited not only to use modern tools, including AI, but to help evolve how the team plans, validates, and learns from live event execution.
At Scopely, we care deeply about what we do and want to inspire play every day, whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers developing, publishing, and innovating in the mobile games industry, connecting millions of people around the world daily.
Responsibilities
  • Support quarterly and annual Pokémon GO live events aligned to key campaigns and business goals, partnering closely with design, live operations, marketing, and cross-functional stakeholders.
  • Help plan and execute real-world live events reaching 5,000 to 300,000 players, as well as global in-app events reaching millions of players worldwide, while identifying opportunities to improve planning, validation, and operational readiness through AI-enabled workflows.
  • Develop and iterate on agentic AI skills and automated workflows to validate event specs, improve consistency across live event setups, and support automated analysis of live event performance and operational outcomes.
  • Drive projects from concept through launch by breaking down complex initiatives into clear workstreams, milestones, owners, and risks, and by keeping stakeholders and leadership informed of progress and blockers.
  • Partner with engineering, QA, design, art, and operations to ensure live events and related features are properly set up, tested, and launch-ready.
  • Contribute to postmortems, reporting, and process improvements by synthesizing learnings, highlighting performance insights, and helping scale stronger production practices across the team.
Qualifications
  • 2+ years of experience producing a live service mobile game or comparable live-operated digital product.
  • Experience contributing to the growth and operation of a live product or service, ideally in collaboration with cross-functional partners across design, engineering, production, QA, and marketing.
  • Experience building, iterating on, or meaningfully improving agentic AI workflows, automated validation flows, or other practical AI-enabled systems that increase team efficiency, consistency, or decision quality.
  • Strong organizational, communication, and stakeholder management skills.
  • Strong attention to detail and the ability to manage multiple workstreams in a fast-paced hybrid environment.
  • Analytical and practical problem-solving skills, with the ability to adapt quickly to dynamic situations and shifting priorities.
  • Demonstrated enthusiasm for using AI and modern productivity tools to improve communication, planning, analysis, and execution, and to help raise the team's capabilities over time.
  • Passion for mobile games, live operations, and player experience.
  • Authentic Pokémon GO fan with a strong understanding of what makes its live events meaningful to players.
  • Willingness to travel.
Plus If...
  • Experience with project management tools such as Jira.
  • Experience working on games or gaming platforms.
  • Experience working with external partners or IP holders and navigating structured approval processes.
  • Experience with global event coordination.

For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$123,600-$187,000 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world's most beloved and enduring experiences, including two of the most successful mobile games of all-time "MONOPOLY GO!" and "Pokémon GO," along with "Stumble Guys," "Star Trek™ Fleet Command," "MARVEL Strike Force," "WWE Champions," the Scrabble® franchise, "Yahtzee® With Buddies," and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry - bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team - including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely's position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like "MONOPOLY GO!" from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses - Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and "Best Workplaces for Innovators," Scopely believes that video games can be a force for good - creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @scopely.com.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.