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Live In Riot Games Support Jobs in Los Angeles, CA

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Live In Riot Games Support information

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How much do live in riot games support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for live in riot games support in Los Angeles, CA is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $18.89 per hour, depending on experience, location, and employer.

What is a Live In Riot Games Support?

Live In Riot Games Support roles are customer service positions at Riot Games, the company behind popular games like League of Legends and VALORANT. These support agents assist players with technical issues, account problems, in-game concerns, and general inquiries. They interact with players through various channels including live chat, email, and sometimes phone support. Employees in these roles are expected to have strong communication skills, a good understanding of Riot’s games, and a commitment to providing a positive player experience.

What are the main challenges faced by a Live In Riot Games Support and how can applicants prepare for them?

A Live In Riot Games Support professional often deals with assisting gamers in real-time, which requires strong communication skills, patience, and the ability to troubleshoot technical issues quickly. The fast-paced environment can mean handling multiple requests simultaneously, sometimes during peak gaming hours. Applicants should be prepared to work collaboratively with other support agents and escalate complex issues to specialized teams when necessary. Staying up-to-date with game updates and community guidelines is also crucial for providing accurate assistance.

What are the key skills and qualifications needed to thrive as a Live In Riot Games Support, and why are they important?

To thrive as a Live In Riot Games Support, you need a deep understanding of gaming, especially Riot Games’ titles, along with troubleshooting and customer service expertise, often supported by relevant experience or certifications. Familiarity with support ticketing systems, live chat platforms, and knowledge base tools is typically required. Strong communication, empathy, and problem-solving skills help deliver exceptional support and resolve player issues efficiently. These abilities are crucial for ensuring player satisfaction and maintaining the reputation of Riot Games’ support services.

What is the difference between Live In Riot Games Support vs Riot Games Customer Service Representative?

AspectLive In Riot Games SupportRiot Games Customer Service Representative
CredentialsCustomer support experience, gaming knowledgeCustomer support experience, gaming knowledge
Work EnvironmentOn-site, live-in support at Riot facilities or designated housingRemote or on-site customer service roles
Employer & Industry UsageRiot Games, gaming industry, live-in support rolesRiot Games, gaming industry, customer service roles
Search & Comparison IntentUnderstanding live-in support roles at RiotCustomer service roles at Riot

Live In Riot Games Support involves providing on-site, live-in assistance directly at Riot facilities, often requiring a more immersive gaming environment. In contrast, Riot Games Customer Service Representatives typically handle support remotely or on-site without living arrangements. Both roles require gaming knowledge and customer support experience but differ mainly in work setting and responsibilities.

What are the most commonly searched types of Riot Games Support jobs in Los Angeles, CA?

The most popular types of Riot Games Support jobs in Los Angeles, CA are:

What are popular job titles related to Live In Riot Games Support jobs in Los Angeles, CA?

For Live In Riot Games Support jobs in Los Angeles, CA, the most frequently searched job titles are:

What job categories do people searching Live In Riot Games Support jobs in Los Angeles, CA look for?

The top searched job categories for Live In Riot Games Support jobs in Los Angeles, CA are:

What cities near Los Angeles, CA are hiring for Live In Riot Games Support jobs?

Cities near Los Angeles, CA with the most Live In Riot Games Support job openings:

Senior Technical Product Manager, SDK Social - Publishing Platform

Riot Games

Los Angeles, CA

$136K - $179K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Job description

Technical Product Managers combine deep technical knowledge and experience with product leadership capabilities to enable Riot Games to deliver critical products and supporting systems to players. You will develop and execute development strategies on Riot's products and technologies while leading diverse teams to deliver creative solutions to our most difficult technical challenges.

As a Senior Technical Product Manager on Riot's Social SDK team, you will lead the vision, strategy, and product discovery for game-agnostic social capabilities that power every Riot game globally. Working closely with engineering and cross-functional partners, you will drive the planning, development, and integration of core platform features-including voice and text chat, player presence, and shared social interfaces-enabling teams to bring innovative social experiences to players faster. In this role, you will help shape the next generation of Riot's social platform and support the launch of future games with scalable, player-focused solutions, reporting to Product Leadership within the Social Platform team.

Responsibilities:
  • Develop the technical product vision and development strategy for Riot's Social SDK team and collaborate with other platform teams in the social space
  • Manage all essential customer and partner relationships including game teams and other internal Riot teams that will integrate with Riot's social systems
  • Manage the product team backlog, create a product roadmap, foster a culture of improvement, and facilitate development practices for the team
  • Actively manage project scope as a result of customer and partner communications and ensure the product team is aligned with Riot's objectives
  • Review and develop service-level agreements and goals with all core customers
  • Partner and collaborate with the Engineering Manager, Technical, Design, and Quality Leads on the Riot Social SDK team to align on the product and technical plan the team executes against.
Required Qualifications: 
  • Bachelor's degree in Computer Science or a related field, or equivalent experience
  • 7+ years of relevant industry experience, preferably on services / API technical product teams 
  • Understand API-based products, primary components, and customer experience (developer experience)
  • Excellent team leadership, ability to refine technical product vision
  • Understand operational and development challenges and conflict resolution techniques
Desired Qualifications:
  • Hands-on experience leading agile (scrum) teams
  • Familiarity with social systems and platforms 
  • Understand product management and how to navigate around constraints while finding balanced solutions

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we're looking forward to your application.

It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

  • Safeguarding confidential and sensitive Company data
  • Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
  • Accessing Company assets, secure digital systems, and networks
  • Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security. 

(Los Angeles Only) Base salary range between $192,500.00 - $269,400.00 USD + incentive compensation + equity + 401K with company match + medical, dental, vision, and life insurance + short and long-term disability + open PTO.

(Mercer Island only) Base salary range between $192,500.00 - $269,400.00 USD + incentive compensation + equity + 401K with company match + medical, dental, vision, and life insurance + short and long-term disability + open PTO.


Riot Games logo

About Riot Games

Sourced by ZipRecruiter

Riot Games was founded in 2006 by Brandon Beck and Marc Merrill with the intent to change the way video games are made and supported for players. In 2009, Riot released its debut title League of Legends to worldwide acclaim. The game has since gone on to become the most played PC game in the world and a key driver of the explosive growth of esports. Players are the foundation of our community and it's for them we continue to evolve and improve the League of Legends experience.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

2006

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