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Live In Riot Games Support Jobs in Covina, CA (NOW HIRING)

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Live In Riot Games Support information

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How much do live in riot games support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for live in riot games support in Covina, CA is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.37 per hour, depending on experience, location, and employer.

What is a Live In Riot Games Support?

Live In Riot Games Support roles are customer service positions at Riot Games, the company behind popular games like League of Legends and VALORANT. These support agents assist players with technical issues, account problems, in-game concerns, and general inquiries. They interact with players through various channels including live chat, email, and sometimes phone support. Employees in these roles are expected to have strong communication skills, a good understanding of Riot’s games, and a commitment to providing a positive player experience.

What are the main challenges faced by a Live In Riot Games Support and how can applicants prepare for them?

A Live In Riot Games Support professional often deals with assisting gamers in real-time, which requires strong communication skills, patience, and the ability to troubleshoot technical issues quickly. The fast-paced environment can mean handling multiple requests simultaneously, sometimes during peak gaming hours. Applicants should be prepared to work collaboratively with other support agents and escalate complex issues to specialized teams when necessary. Staying up-to-date with game updates and community guidelines is also crucial for providing accurate assistance.

What are the key skills and qualifications needed to thrive as a Live In Riot Games Support, and why are they important?

To thrive as a Live In Riot Games Support, you need a deep understanding of gaming, especially Riot Games’ titles, along with troubleshooting and customer service expertise, often supported by relevant experience or certifications. Familiarity with support ticketing systems, live chat platforms, and knowledge base tools is typically required. Strong communication, empathy, and problem-solving skills help deliver exceptional support and resolve player issues efficiently. These abilities are crucial for ensuring player satisfaction and maintaining the reputation of Riot Games’ support services.

What is the difference between Live In Riot Games Support vs Riot Games Customer Service Representative?

AspectLive In Riot Games SupportRiot Games Customer Service Representative
CredentialsCustomer support experience, gaming knowledgeCustomer support experience, gaming knowledge
Work EnvironmentOn-site, live-in support at Riot facilities or designated housingRemote or on-site customer service roles
Employer & Industry UsageRiot Games, gaming industry, live-in support rolesRiot Games, gaming industry, customer service roles
Search & Comparison IntentUnderstanding live-in support roles at RiotCustomer service roles at Riot

Live In Riot Games Support involves providing on-site, live-in assistance directly at Riot facilities, often requiring a more immersive gaming environment. In contrast, Riot Games Customer Service Representatives typically handle support remotely or on-site without living arrangements. Both roles require gaming knowledge and customer support experience but differ mainly in work setting and responsibilities.

What job categories do people searching Live In Riot Games Support jobs in Covina, CA look for?

The top searched job categories for Live In Riot Games Support jobs in Covina, CA are:

What cities near Covina, CA are hiring for Live In Riot Games Support jobs?

Cities near Covina, CA with the most Live In Riot Games Support job openings:

Infographic showing various Live In Riot Games Support job openings in Covina, CA as of June 2026, with employment types broken down into 31% Full Time, 67% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $35,413 per year, or $17 per hour.

Senior Technical Producer - Central Technology, Data Foundations Production Group Riot Operations &

Riot Games

Los Angeles, CA • On-site

$185 - $258/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

Senior Technical Producer - Central Technology, Data Foundations

Job Id: REQ-0010193

As Technical Producers at Riot, we lead passionate technical teams and initiatives to create products and experiences that maximize developer and player value. We guide development, clear blockers, and help teams deliver in a sustainable way while creating a strong collaborative environment.

As a Senior Technical Producer on the Data Foundations (DF) Business Operations team, you will be a key steward of how the data platform organization operates — driving portfolio, vendor, and financial management. You will report to the Manager, DF Business Operations, and partner closely with DF engineering leads and other data / technology leaders across Riot.

Responsibilities:
  • Own the Data Foundations (DF) portfolio as a live, trusted picture of what's on track, at risk, or off course, and drive commitments to clarity before they become risks.
  • Own the strategy, posture, and renewal planning across DF's vendor portfolio — including our largest platform investments — and establish a durable operating model with Procurement, Purchasing, Finance, TSO, and Legal.
  • Partner with Finance to give leadership real-time, trusted visibility into DF's budget, and ensure DF meets its forecasting, capitalization, and financial reporting obligations.
  • Identify opportunities for DF and other related data disciplines across Riot to operate more effectively — whether streamlining internal operations, improving how we surface value to customers, or strengthening the business case for our investments and standards.
  • Represent DF Business Operations in cross-Riot data forums and stakeholder rituals, growing into ownership over time.
Required Qualifications:
  • Bachelor's degree in a related field, or equivalent experience.
  • Minimum of 6 years of experience as a Producer, Technical Program Manager, Chief of Staff, Business Operations lead, or comparable role in a technical organization.
  • Experience owning portfolio, vendor, or financial operations for a technical or platform team.
  • Excellent communication — able to translate complex operational detail into a clear "so what" for senior leaders.
  • Demonstrated ability to improve operating practices across teams and functions, increasing clarity, efficiency, and execution over time.
  • Experience applying AI and automation to streamline organizational workflows, accelerate decision-making, and increase operating leverage.
Desired Qualifications:
  • Experience supporting a data, developer, or infrastructure platform.
  • SaaS vendor management at scale (renewal strategy, contract prep, QBRs).
  • Finance partnership on budget forecasting, spend management, or capitalization.
  • Fluency with Jira, portfolio reporting tools, and lightweight BI (SQL / dashboards).
  • Prior experience in games or another creative-technical industry.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, weput players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the SanFrancisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

  • Safeguarding confidential and sensitive Company data
  • Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
  • Accessing Company assets, secure digital systems, and networks
  • Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

(Los Angeles Only) Base salary range between $185,200.00 - $258,000.00 USD + incentive compensation + equity + 401K with company match + medical, dental, vision, and life insurance + short and long-term disability + open PTO.

  • (Los Angeles Only) Base salary range between $185,200.00 - $258,000.00 USD + incentive compensation + equity + 401K with company match + medical, dental, vision, and life insurance + short and long-term disability + open PTO.
Senior Technical Producer - Central Technology, Data Foundations

As Technical Producers at Riot, we lead passionate technical teams and initiatives to create products and experiences that maximize developer and player value. We guide development, clear blockers, and help teams deliver in a sustainable way while creating a strong collaborative environment.

As a Senior Technical Producer on the Data Foundations (DF) Business Operations team, you will be a key steward of how the data platform organization operates — driving portfolio, vendor, and financial management. You will report to the Manager, DF Business Operations, and partner closely with DF engineering leads and other data / technology leaders across Riot.

Responsibilities:
  • Own the Data Foundations (DF) portfolio as a live, trusted picture of what's on track, at risk, or off course, and drive commitments to clarity before they become risks.
  • Own the strategy, posture, and renewal planning across DF's vendor portfolio — including our largest platform investments — and establish a durable operating model with Procurement, Purchasing, Finance, TSO, and Legal.
  • Partner with Finance to give leadership real-time, trusted visibility into DF's budget, and ensure DF meets its forecasting, capitalization, and financial reporting obligations.
  • Identify opportunities for DF and other related data disciplines across Riot to operate more effectively — whether streamlining internal operations, improving how we surface value to customers, or strengthening the business case for our investments and standards.
  • Represent DF Business Operations in cross-Riot data forums and stakeholder rituals, growing into ownership over time.
Required Qualifications:
  • Bachelor's degree in a related field, or equivalent experience.
  • Minimum of 6 years of experience as a Producer, Technical Program Manager, Chief of Staff, Business Operations lead, or comparable role in a technical organization.
  • Experience owning portfolio, vendor, or financial operations for a technical or platform team.
  • Excellent communication — able to translate complex operational detail into a clear "so what" for senior leaders.
  • Demonstrated ability to improve operating practices across teams and functions, increasing clarity, efficiency, and execution over time.
  • Experience applying AI and automation to streamline organizational workflows, accelerate decision-making, and increase operating leverage.
Desired Qualifications:
  • Experience supporting a data, developer, or infrastructure platform.
  • SaaS vendor management at scale (renewal strategy, contract prep, QBRs).
  • Finance partnership on budget forecasting, spend management, or capitalization.
  • Fluency with Jira, portfolio reporting tools, and lightweight BI (SQL / dashboards).
  • Prior experience in games or another creative-technical industry.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, weput players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the SanFrancisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

  • Safeguarding confidential and sensitive Company data
  • Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
  • Accessing Company assets, secure digital systems, and networks
  • Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

(Los Angeles Only) Base salary range between $185,200.00 - $258,000.00 USD + incentive compensation + equity + 401K with company match + medical, dental, vision, and life insurance + short and long-term disability + open PTO.

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Riot Games logo

About Riot Games

Sourced by ZipRecruiter

Riot Games was founded in 2006 by Brandon Beck and Marc Merrill with the intent to change the way video games are made and supported for players. In 2009, Riot released its debut title League of Legends to worldwide acclaim. The game has since gone on to become the most played PC game in the world and a key driver of the explosive growth of esports. Players are the foundation of our community and it's for them we continue to evolve and improve the League of Legends experience.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

2006

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