1

Live In Riot Games Support Jobs in Utah (NOW HIRING)

Video Game Design Tutor

Provo, UT · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... What We Look For In a Video Game Design Tutor * Advanced Subject Mastery: Deep knowledge of game ...

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... What We Look For In a Video Game Design Tutor * Advanced Subject Mastery: Deep knowledge of game ...

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... What We Look For In a Video Game Design Tutor * Advanced Subject Mastery: Deep knowledge of game ...

Video Game Design Tutor

Logan, UT · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... What We Look For In a Video Game Design Tutor * Advanced Subject Mastery: Deep knowledge of game ...

Music Producer (Seasonal)

Salt Lake City, UT · On-site

$120K - $121K/yr

Identify opportunities to improve timing, pacing, energy levels, and transitions throughout the live event experience. * Support the in-arena DJ and game presentation team with music direction ...

Morning Support

Erda, UT

$15 - $20.25/hr

A Day in the Life: Our treatment program works with teenagers that live in large homes on a beautiful school campus. In this role you will be the first person they see each day and have a chance to ...

Morning Support

Erda, UT · On-site

$18/hr

A Day in the Life: Our treatment program works with teenagers that live in large homes on a beautiful school campus. In this role you will be the first person they see each day and have a chance to ...

Qualifications * 4+ years of experience in community management, product marketing, communications, or a related role within the gaming industry. * Direct experience supporting at least one game ...

Showing results 21-40

Live In Riot Games Support information

What is a Live In Riot Games Support?

Live In Riot Games Support roles are customer service positions at Riot Games, the company behind popular games like League of Legends and VALORANT. These support agents assist players with technical issues, account problems, in-game concerns, and general inquiries. They interact with players through various channels including live chat, email, and sometimes phone support. Employees in these roles are expected to have strong communication skills, a good understanding of Riot’s games, and a commitment to providing a positive player experience.

What are the main challenges faced by a Live In Riot Games Support and how can applicants prepare for them?

A Live In Riot Games Support professional often deals with assisting gamers in real-time, which requires strong communication skills, patience, and the ability to troubleshoot technical issues quickly. The fast-paced environment can mean handling multiple requests simultaneously, sometimes during peak gaming hours. Applicants should be prepared to work collaboratively with other support agents and escalate complex issues to specialized teams when necessary. Staying up-to-date with game updates and community guidelines is also crucial for providing accurate assistance.

What are the key skills and qualifications needed to thrive as a Live In Riot Games Support, and why are they important?

To thrive as a Live In Riot Games Support, you need a deep understanding of gaming, especially Riot Games’ titles, along with troubleshooting and customer service expertise, often supported by relevant experience or certifications. Familiarity with support ticketing systems, live chat platforms, and knowledge base tools is typically required. Strong communication, empathy, and problem-solving skills help deliver exceptional support and resolve player issues efficiently. These abilities are crucial for ensuring player satisfaction and maintaining the reputation of Riot Games’ support services.

What is the difference between Live In Riot Games Support vs Riot Games Customer Service Representative?

AspectLive In Riot Games SupportRiot Games Customer Service Representative
CredentialsCustomer support experience, gaming knowledgeCustomer support experience, gaming knowledge
Work EnvironmentOn-site, live-in support at Riot facilities or designated housingRemote or on-site customer service roles
Employer & Industry UsageRiot Games, gaming industry, live-in support rolesRiot Games, gaming industry, customer service roles
Search & Comparison IntentUnderstanding live-in support roles at RiotCustomer service roles at Riot

Live In Riot Games Support involves providing on-site, live-in assistance directly at Riot facilities, often requiring a more immersive gaming environment. In contrast, Riot Games Customer Service Representatives typically handle support remotely or on-site without living arrangements. Both roles require gaming knowledge and customer support experience but differ mainly in work setting and responsibilities.

What are the most commonly searched types of Riot Games Support jobs in Utah?

The most popular types of Riot Games Support jobs in Utah are:

What are popular job titles related to Live In Riot Games Support jobs in Utah?

For Live In Riot Games Support jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Live In Riot Games Support jobs in Utah look for?

The top searched job categories for Live In Riot Games Support jobs in Utah are:

What cities in Utah are hiring for Live In Riot Games Support jobs?

Cities in Utah with the most Live In Riot Games Support job openings:

Advanced Product Manager

2704 WB Games Inc.

Salt Lake City, UT • On-site

Full-time

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next... From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Avalanche is a Warner Bros. Games studio located in downtown Salt Lake City nestled against the backdrop of the beautiful Wasatch Mountains. We've been in the video game business since 1995, creating interactive experiences for fans of the world's largest franchises. Join the team behind the blockbuster open world, action RPG Hogwarts Legacy as we create what's next! Avalanche, a division of WB Games Inc., is seeking an Advanced Product Manager to join our team of talented industry veterans working on a new online multiplayer RPG. Your New Role We're looking for an Advanced Product Manager who thrives at the intersection of player empathy and analytical rigor. You've shipped games and navigated the intensity of launch and/or found your rhythm in the ongoing discipline of live operations. You know your way around a telemetry pipeline as well as a product roadmap, and you're able to rally the cross‐functional team around a product vision. Your Role Accountabilities Product Strategy & Roadmap: Partner with other disciplines to craft features across your area from concept through release and into post-launch iteration, owning outcomes at every stage; Turn high-level business strategy and player insights into clear, prioritized roadmaps for team collaboration; Partner with leadership to define short- and long-term product vision, articulating tradeoffs with confidence and clarity; Write sharp, thorough PRDs, feature specs, and briefs that empower the team for clear alignment. Cross-Functional Leadership: Serve as the connective tissue between design, engineering, QA, and data, aligning teams around shared goals without sacrificing speed and vision; Lead indirect reports and collaborators toward shared outcomes, exemplifying ownership mindset and setting a high bar for execution; Facilitate decisions across stakeholders with competing priorities, building consensus grounded in data and player understanding; Communicate progress, risks, and pivots clearly and proactively up to leadership and across the team; Own the business outcomes of features in your area. Analytics, Telemetry & Data: Design and define telemetry schemas such as instrumentation plans, event taxonomies, and data contracts in close collaboration with engineering and central data teams; Build and maintain dashboards and reports that surface actionable insights across retention, engagement, monetization, and feature health; Define success metrics and KPIs for every feature before it ships and conduct post-mortems to understand feature performance and its impact on game health; Conduct deep-dive analyses to identify player behavior patterns, funnel breakdowns, and growth levers; Conduct market research to understand current trends, anticipate emerging ones, and ensure the product and team remain competitive; Translate product questions into analytics tasks, set clear hypotheses, and interpret results with the rigor and nuance; Champion a culture of data-informed decision-making across the team. Live Operations: Partner with other disciplines to craft the live ops calendar for your feature area that include seasonal content, in‐game events, balance updates, and economy tuning; Monitor live service health post-launch, triaging issues rapidly and coordinating a swift, organized cross‐functional response; Continuously analyze live data to identify retention risks and engagement opportunities, moving quickly to act on them; Balance the needs of today's players with the long‐term health of the game's economy and community. Qualifications & Experience 7+ years of Product Management experience with at least 2 years in a senior or lead PM capacity. Shipped or operated a live game. You are an active gamer invested in the online RPG and/or cozy genres. Deep, hands‐on experience designing telemetry systems, defining what to instrument, why it matters, and how it gets implemented. Proven ability to build and own dashboards, not just consume them. Strong track record of building and maintaining product roadmaps in fast‐moving environments ambiguous environments. Demonstrated experience leading cross-functional teams and driving alignment across design, engineering, creatives, and business stakeholders. Strong analytical foundation. You're comfortable in SQL, fluent with raw data, and skilled at forming hypotheses from ambiguous signals. Strong verbal and written communications skills, being able to explain the "why" clearly and align diverse teams around a shared product vision. Nice to Haves: Experience taking a product from concept all the way through live ops. Console game development experience. Various monetization and platform-specific constraints. Familiarity with player‐facing economy design, battle passes, seasonal content systems, in‐game currencies. Experience with A/B testing frameworks and experiment design at scale. Background working with sophisticated monetization ecosystems, navigating diverse player lifecycles and spending behaviors. The Kind of Person Who Will Thrive Here You talk to players, not just about players. You treat your dashboard like a living document, not a reporting obligation. You push back when strategy doesn't serve the player, and you do it with data. You get genuinely excited debating whether a new mechanic will land with your core community. You don't wait to be told what the problem but, instead, find it, frame it, and walk in with solutions. You set a high bar for yourself and the people around you, and exercise growth mindset, not letting your past successes hinder your future growth. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery's total compensation package for employees. Pay Range: $122,500.00 - $227,500.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. health insurance coverage employee wellness program life and disability insurance retirement savings plan paid holidays and sick time vacation If you're a qualified candidate with an arrest or conviction record, please know that your application will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines WarnerMedia's premium entertainment, sports and news assets with Discovery's leading non‐fiction and international entertainment and sports businesses. #J-18808-Ljbffr