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Live In Riot Games Support Jobs in Arizona (NOW HIRING)

Live Chat Support Agent

Phoenix, AZ · On-site

$18.50 - $24.75/hr

Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and ... Key Responsibilities: - Respond to customer inquiries and concerns in a timely and professional ...

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

A Supervisor level leader is expected to actively support ECMs in their professional and academic ... Demonstrated ability to lead, instruct, and influence Team Members in both classroom and live-game ...

Support Technician

Tucson, AZ · On-site

$14.35 - $16/hr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

Support Technician

Tempe, AZ

$14.35 - $16.50/hr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

Support Technician

Glendale, AZ · On-site

$14.35 - $16.50/hr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

Support Technician

Tempe, AZ · On-site

$14.35 - $16.50/hr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

A Supervisor level leader is expected to actively support ECMs in their professional and academic ... Demonstrated ability to lead, instruct, and influence Team Members in both classroom and live-game ...

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

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Live In Riot Games Support information

What is the difference between Live In Riot Games Support vs Riot Games Customer Service Representative?

AspectLive In Riot Games SupportRiot Games Customer Service Representative
CredentialsCustomer support experience, gaming knowledgeCustomer support experience, gaming knowledge
Work EnvironmentOn-site, live-in support at Riot facilities or designated housingRemote or on-site customer service roles
Employer & Industry UsageRiot Games, gaming industry, live-in support rolesRiot Games, gaming industry, customer service roles
Search & Comparison IntentUnderstanding live-in support roles at RiotCustomer service roles at Riot

Live In Riot Games Support involves providing on-site, live-in assistance directly at Riot facilities, often requiring a more immersive gaming environment. In contrast, Riot Games Customer Service Representatives typically handle support remotely or on-site without living arrangements. Both roles require gaming knowledge and customer support experience but differ mainly in work setting and responsibilities.

What are the main challenges faced by a Live In Riot Games Support and how can applicants prepare for them?

A Live In Riot Games Support professional often deals with assisting gamers in real-time, which requires strong communication skills, patience, and the ability to troubleshoot technical issues quickly. The fast-paced environment can mean handling multiple requests simultaneously, sometimes during peak gaming hours. Applicants should be prepared to work collaboratively with other support agents and escalate complex issues to specialized teams when necessary. Staying up-to-date with game updates and community guidelines is also crucial for providing accurate assistance.

What are the key skills and qualifications needed to thrive as a Live In Riot Games Support, and why are they important?

To thrive as a Live In Riot Games Support, you need a deep understanding of gaming, especially Riot Games’ titles, along with troubleshooting and customer service expertise, often supported by relevant experience or certifications. Familiarity with support ticketing systems, live chat platforms, and knowledge base tools is typically required. Strong communication, empathy, and problem-solving skills help deliver exceptional support and resolve player issues efficiently. These abilities are crucial for ensuring player satisfaction and maintaining the reputation of Riot Games’ support services.

What are Live In Riot Games Support roles?

Live In Riot Games Support roles are customer service positions at Riot Games, the company behind popular games like League of Legends and VALORANT. These support agents assist players with technical issues, account problems, in-game concerns, and general inquiries. They interact with players through various channels including live chat, email, and sometimes phone support. Employees in these roles are expected to have strong communication skills, a good understanding of Riot’s games, and a commitment to providing a positive player experience.
What are the most commonly searched types of Riot Games Support jobs in Arizona? The most popular types of Riot Games Support jobs in Arizona are:
What are popular job titles related to Live In Riot Games Support jobs in Arizona? For Live In Riot Games Support jobs in Arizona, the most frequently searched job titles are:
What cities in Arizona are hiring for Live In Riot Games Support jobs? Cities in Arizona with the most Live In Riot Games Support job openings:
Infographic showing various Live In Riot Games Support job openings in Arizona as of July 2026, with employment types broken down into 74% Full Time, 23% Part Time, 2% Temporary, and 1% Contract. Highlights an 70% Physical, and 30% Remote job distribution.
Full Stack Engineer (AI Platform & Product)

Full Stack Engineer (AI Platform & Product)

Riot Hospitality Group

Scottsdale, AZ • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 10 days ago


Job description

Riot Hospitality Group is seeking a talented Full Stack Engineer (AI Platform & Product) to join our team! As a hospitality company focused on leveraging AI and emerging technology, we're shaping the future of guest experience, operations, and consumer engagement. This is the first engineering role of its kind within our organization - a unique opportunity to help build and scale new products, platforms, and internal systems from the ground up. We're looking for a highly adaptable individual who thrives in fast-paced environments, enjoys end-to-end ownership across the stack, and is excited to help establish the technical foundation of an innovation-driven business.
The Full Stack Engineer (AI Platform & Product) will:
  • Serve as the primary technical owner across the company's AI platform, infrastructure, web, and mobile applications in a highly autonomous environment.
  • Build, launch, and maintain production-ready applications and features across web, iOS, and Android platforms.
  • Manage and optimize AI/LLM systems, including performance, scalability, reliability, and cost efficiency across production environments.
  • Build and support real-time platform features including live video, streaming, chat, and interactive user experiences.
  • Own AWS cloud infrastructure, deployments, CI/CD pipelines, and production operations across multiple services and environments.
  • Build and maintain scalable backend services, APIs, data pipelines, and cloud-based machine learning infrastructure.
  • Support AI-powered recommendation, moderation, and automation initiatives through scalable cloud and machine learning solutions.
  • Collaborate with operational and business stakeholders to identify opportunities where AI and technology can improve efficiency, scalability, workflows, and guest experience.
  • Partner with leadership to help evaluate operational challenges, prioritize technical initiatives, and shape long-term product and platform strategy.
  • Monitor system health, troubleshoot production issues, and improve observability, alerting, and operational reliability.
  • Operate with end-to-end ownership across architecture, development, deployment, support, and scaling of systems and applications.
  • Establish engineering standards, tooling, infrastructure, and technical best practices as the organization builds its internal technology function.
  • Leverage modern AI tooling, managed services, and pragmatic engineering solutions to efficiently build and scale systems.
  • Other duties as assigned.

Requirements
  • Bachelor's degree in Computer Science, Business Analytics, or similar field (or equivalent experience).
  • 5+ years of experience building, launching, and maintaining production software products end-to-end.
  • Strong full-stack engineering experience across web (React/Next.js) and mobile (React Native/Expo) applications.
  • Proven experience shipping live applications to the App Store and Google Play Store.
  • Experience working with AI/LLM platforms such as Claude, Anthropic, Bedrock, or similar tools in production environments.
  • Strong understanding of cloud infrastructure and deployments within AWS environments.
  • Experience with CI/CD pipelines, infrastructure automation, and production monitoring tools.
  • Comfortable working across multiple languages and systems, including TypeScript, Go, and Python.
  • Experience supporting real-time products and features, including live video, streaming, chat, or real-time communication systems.
  • Ability to troubleshoot, optimize, and support systems in live production environments.
  • Comfortable owning products and infrastructure with a high level of autonomy in a fast-moving startup environment.
  • Strong problem-solving, communication, and decision-making skills.
  • Ability to balance speed, scalability, reliability, and cost when building products.
  • Excellent communication skills, both written and verbal.
  • Strong attention to detail, with the ability to multitask.
  • Ability to work independently as well as collaboratively within a team.

Preferred Requirements
  • Previous startup, early-stage, or founding engineering experience.
  • Experience building or supporting live video and real-time streaming products, including mobile broadcasting and low-latency streaming.
  • Familiarity with creator-platform features such as subscriptions, in-app purchases, and App Store / Google Play compliance requirements.
  • Experience working with AI infrastructure tools such as LLM gateways, prompt caching, model evaluation, or observability platforms.
  • Exposure to retrieval systems (RAG), vector search, or AI agent/tool orchestration workflows.
  • Experience with machine learning infrastructure, recommendation systems, moderation tooling, or MLOps workflows.
  • Familiarity with high-scale real-time systems, messaging, or event-driven architectures.
  • Experience with cloud edge/CDN platforms and performance optimization tools.
  • Understanding of security, authentication, geo-compliance, or identity/access management best practices.
  • Experience working within monorepos or multi-service engineering environments.

Benefits
  • Fun work environment in a sweet location with an amazing and collaborative team!
  • Flexible work schedule to include work-from-home and in-office days
  • Access to medical, dental, vision, life insurance, short-term & long-term disability, voluntary benefits, and employee assistance program, and pet insurance
  • Paid time off including vacation, sick leave, and company holidays
  • Employee discounts at our many venues
  • Exclusive access to events, shows, and other happenings

About Riot Hospitality Group
Headquartered in Scottsdale, Arizona, Riot Hospitality Group is a premier, national hospitality management company dedicated to evolving the typical restaurant landscape into one that provides unique and meaningful experiences for each and every guest.
Here at RHG, we are passionately focused on transforming restaurant and nightlife hospitality. We have transformed the industry's landscape through pushing the envelope of the typical hospitality experience, while maintaining exceptional customer service. The brands under management include Dierks Bentley's Whiskey Row, El Hefe, Farm & Craft, Hand Cut, Riot House, CAKE, Cottontail Lounge / Living Room / WET Deck, Maya Day+Night, Shiv Steakhouse, Kauboi, Allegra, and F/Sixteen.
Our mission is simple: To make every single hospitality experience better than the last. We pride ourselves on doing this through leading by example, and our passion for excellence is derived from a lifetime dedication to learning and a commitment to true hospitality.