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Live In Restaurant Call Center Jobs in Baton Rouge, LA

EchoStar

Call Center Sales Rep - Remote

Baton Rouge, LA · On-site

$32K/yr

Must live in Baton Rouge, LA or surrounding area Job Duties and Responsibilities What You'll Do: * Field inbound customer contacts within the competitive, fast-paced production environment of a ...

Sonic Drive-In

Restaurant Crew Member

Zachary, LA

$10/hr

SONIC Drive-In is a food service mecca, and our Restaurant Team Member is at the center. Restaurant Team Member duties may include: * Taking orders and making accurate changes quickly * Providing ...

Sonic Drive-In

Restaurant Crew Member

Plaquemine, LA · On-site

$10/hr

SONIC Drive-In is a food service mecca, and our Restaurant Team Member is at the center. Restaurant Team Member duties may include: * Taking orders and making accurate changes quickly * Providing ...

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Showing results 21-40

All JobsLive In Restaurant Call Center JobsLive In Restaurant Call Center Jobs in Baton Rouge, LA

Live In Restaurant Call Center information

See Baton Rouge, LA salary details

$32.6K

$63K

$96K

How much do live in restaurant call center jobs pay per year?

As of Aug 14, 2026, the average yearly pay for live in restaurant call center in Baton Rouge, LA is $63,006.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,900.00 and $71,500.00 per year, depending on experience, location, and employer.

What is the difference between Live In Restaurant Call Center vs Restaurant Reservation Agent?

AspectLive In Restaurant Call CenterRestaurant Reservation Agent
CredentialsCustomer service experience, communication skillsCustomer service experience, communication skills
Work EnvironmentRemote or on-site call center, often 24/7 shiftsOn-site or phone-based, typically during business hours
Employer & Industry UsageRestaurants, hospitality, customer supportRestaurants, hospitality, booking services
Search & Comparison IntentUnderstanding job duties, work conditions, and requirementsComparing roles in restaurant booking and customer support

The Live In Restaurant Call Center involves providing customer support via calls, often with overnight or extended hours, while a Restaurant Reservation Agent primarily handles booking inquiries during regular hours. Both roles require strong communication skills and customer service experience, but differ mainly in work hours and environment. Understanding these differences helps job seekers find the role that best fits their schedule and career goals.

Can I work in a live in restaurant call center without experience?

Live-in restaurant call center jobs typically do not require prior experience, as training is often provided on the job. Basic communication skills, a friendly attitude, and the ability to handle customer inquiries are usually sufficient to start. Some positions may prefer or require familiarity with call center software or customer service principles, but experience is generally not mandatory for entry-level roles.
Live In Restaurant Call Center jobs near you

Call Center Representative - Baton Rouge, LA - Remote

Gainwell Technologies LLC

Baton Rouge, LA • Remote

$29K - $41K/yr

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

Gainwell Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

136th of 244 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

We’re seeking a motivated and energetic individual to join our team in Baton Rouge, LA as a Provider Services Call Center Agent. In this role, you will assist healthcare professionals with billing requirements, policy questions, and other Medicaid-related inquiries. You'll be expected to research complex issues, maintain up-to-date knowledge of policies, and log all interactions accurately.
This position requires excellent oral and written communication skills, strong customer service abilities, professional telephone etiquette, and a positive, patient attitude. Candidates should be self-starters who can multitask and solve problems effectively in a fast-paced environment. Proficiency in Microsoft Office and the ability to navigate multiple computer systems is essential.

Your role in our mission
  • Handle a high volume of inbound calls and provide accurate assistance to healthcare providers.
  • Meet and maintain performance standards, including resolving 92% of provider calls within 3–5 minutes, as required by contract.
  • Communicate professionally and efficiently with providers to resolve issues.
  • Accurately log and track all call interactions in the designated call tracking system.
  • Support team objectives and collaborate with coworkers to meet departmental goals.
  • Demonstrate strong multitasking and information retention abilities in a high-paced environment.
  • Maintain effective and professional relationships with clients, coworkers, providers, and members.
  • Adhere to scheduled work hours and maintain consistent attendance.
  • Uphold HIPAA compliance and ensure confidentiality of sensitive information.
What we're looking for
  • High School Diploma or equivalent (GED)
  • 1–2 years of experience in customer service or a call center environment; healthcare experience preferred
  • Basic proficiency with Microsoft Office applications (Outlook, Word, Excel)
  • Experience working with Medicaid programs preferred
  • Familiarity with medical claims processing or review preferred
What you should expect in this role
  • Schedule: This is primarily a remote position; however, candidates must reside within driving distance of our Baton Rouge office (8591 United Plaza Blvd, Suite 270, Baton Rouge, LA 70809). . The standard work hours are Monday through Friday, 8:00 AM to 5:00 PM CST.
  • Training: A comprehensive training program will be provided prior to onboarding. Training typically lasts 6 to 8 weeks.
  • Assessment Requirement: Candidates will be required to complete a skills and competency assessment before advancing to the next stage of the selection process.
  • Video Interview Requirement: Candidates must use a webcam for all interviews and during the first week of orientation.
  • Internet Requirements (for remote work):
    • A broadband internet connection with a minimum speed of 24 Mbps download and 8 Mbps upload is required.
    • Higher speeds are recommended to ensure optimal performance.
    • To test your internet speed, go to Google and search: “Internet Speed Test.”

“This posting is intended for pipelining. We will accept applications on an ongoing basis.”

#LI-REMOTE #LI-PP1

The pay range for this position is $29,100.00 - $41,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

What Gainwell Technologies employees say

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Benefits

Hours and flexibility

Workplace

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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