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Live In Restaurant Call Center Jobs in Massachusetts

Soni Resources

Call Center Representative

Stoughton, MA · On-site

$22.50/hr

We are seeking a professional and customer-focused Call Center Representative to join our team. The ... Ability to work in a fast-paced environment. * Flexible to work shifts, weekends, or holidays if ...

Atlantic Group

Call Center Representative

Reading, MA · On-site

$17 - $21/hr

Respond to inbound customer calls and inquiries in a professional, timely, and courteous manner ... Comfortable working with computers, customer relationship management (CRM) systems, call center ...

New

Limitless East Marketing

Call Center Agent

Boston, MA · On-site

$16.25 - $21.50/hr

This role is essential in providing exceptional service and support to our valued customers by ... Experience in customer service or call center environments preferred. Additional Information

Tufts Medicine

Call Center Rep

Boston, MA · On-site

$17 - $21.75/hr

In addition, this role focuses on performing the following Customer Service duties: Guides the ... service or call center experience working in billing, collections, or insurance. Preferred ...

Alphabe Insight Inc

Call Center Agent

Boston, MA · On-site

$16.25 - $21.50/hr

This role is essential in providing exceptional service and support to our valued customers by ... Experience in customer service or call center environments preferred. Additional Information

Westfield Bank

Call Center Agent

Westfield, MA · On-site

$15.75 - $20.50/hr

Call Center Manager Amount of Travel Required: No Travel Positions Supervised: N/A SCHEDULE ... Deliver an exemplary level of quality customer service in a positive welcoming manner and ...

Westfield Bank

Call Center Agent

Westfield, MA · On-site

$15.75 - $20.50/hr

Call Center Manager Amount of Travel Required: No Travel Positions Supervised: N/A SCHEDULE ... Deliver an exemplary level of quality customer service in a positive welcoming manner and ...

Tempus

Call Center Representative

Stoughton, MA · On-site

$17 - $21.25/hr

... live as independently as possible in the least restrictive environment. The agency, through its ... Call center and phone customer service experience highly preferred * Bilingual preferred: Fluent in ...

Westfield Bank

Call Center Agent

Westfield, MA

$25.92 - $38.88/hr

Call Center Manager Amount of Travel Required: No Travel Positions Supervised: N/A SCHEDULE ... Deliver an exemplary level of quality customer service in a positive welcoming manner and ...

Westfield Bank

Call Center Agent

Westfield, MA · On-site

$25.92 - $38.88/hr

Call Center Manager Amount of Travel Required: No Travel Positions Supervised: N/A SCHEDULE ... Deliver an exemplary level of quality customer service in a positive welcoming manner and ...

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All JobsLive In Restaurant Call Center JobsLive In Restaurant Call Center Jobs in Massachusetts

Live In Restaurant Call Center information

What is the difference between Live In Restaurant Call Center vs Restaurant Reservation Agent?

AspectLive In Restaurant Call CenterRestaurant Reservation Agent
CredentialsCustomer service experience, communication skillsCustomer service experience, communication skills
Work EnvironmentRemote or on-site call center, often 24/7 shiftsOn-site or phone-based, typically during business hours
Employer & Industry UsageRestaurants, hospitality, customer supportRestaurants, hospitality, booking services
Search & Comparison IntentUnderstanding job duties, work conditions, and requirementsComparing roles in restaurant booking and customer support

The Live In Restaurant Call Center involves providing customer support via calls, often with overnight or extended hours, while a Restaurant Reservation Agent primarily handles booking inquiries during regular hours. Both roles require strong communication skills and customer service experience, but differ mainly in work hours and environment. Understanding these differences helps job seekers find the role that best fits their schedule and career goals.

Live In Restaurant Call Center jobs near you

Call Center Specialist

Community Health Connections

Fitchburg, MA • On-site

$17 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

JOIN THE CHC FAMILY!
Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. CHC is mission-driven, providing compassionate, quality health care regardless of income or health insurance status. CHC has five sites within Fitchburg, Gardner and Leominster with decades of experience as a Federally Qualified Health Center (FQHC), serving 36 communities in North Central Massachusetts.
Under the general supervision of the Office Manager, the Call Center Specialist manages incoming telephone communications to CHC call center. The responsibilities of the Call Center Specialist include booking appointments, entering patient registration information, directing incoming telephone calls, recording accurate messages, and cross covering other departments as needed at CHC locations.
Essential Duties and Major Responsibilities:
  • Receives and directs incoming calls to appropriate CHC personnel.
  • Screens patient calls, takes accurate messages, and returns calls as appropriate (to patients, providers, and other organizations/agencies)
  • Schedules acute (same day) appointments, in collaboration with the Office Manager and nursing supervisor.
  • Schedules patient appointments according to established protocol
  • Collects and enters patient registration and demographic data into computer system.
  • Provides translation services for non-English speaking callers.
  • Directs incoming faxes.
  • Provides coverage to Front Desk Check-In/Check-Out as needed.

Minimum Qualifications:
  • High School Diploma or GED required, associate degree in secretarial science or equivalent preferred.
  • Bilingual in English/Spanish or English/Portuguese is a plus
  • 1-year similar work experience or in a medical office environment preferred
  • Computer skills for accurate data entry
  • Must be able to type a minimum of 35 hrs. per minute.
  • Knowledge of basic medical terminology
  • Demonstrated interpersonal relationship skills.
  • Demonstrated Proficiency in reading, writing, and speaking in English.
  • Demonstrated ability to work in a fast paced, high telephone call volume office environment.

Benefits:
  • 401k
  • Generous vacation and personal time for eligible employees
  • Sick time
  • Medical, dental, and vision insurance
  • 100% paid Life insurance/AD&D
  • 100% paid Long-Term disability.
  • Employee Assistance Program (EAP)
  • Discounts on travel and entertainment!
  • Discounts on cell phone service, computer purchases, and more!
  • College Tuition Rewards/CMEs
  • Company Events & Activities (Annual cookout and holiday party, health and wellness events," Lunch & Learn's", team building, and more!)
  • EyeMed Vision Care Program
  • Accident & Cancer Insurance
  • Educational development reimbursement
  • Discounts on - gym membership, travel & entertainment tickets, electronics, and more!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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