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Configuration Developer – XML / FireLight Experience

Location: Salt Lake City, UT – Remote
Duration: 6+ Months
Experience: 1–3 Years

Position Overview

The Configuration Developer will be responsible for implementing and maintaining business rules within the FireLight® proprietary SaaS electronic fulfillment platform. This position focuses on configuring moderately complex business logic to ensure financial product applications are completed In-Good-Order (IGO) with accuracy, completeness, and compliance.

The developer will participate throughout the Software Development Life Cycle (SDLC), including requirements analysis, configuration, testing, deployment, and production support.

The role also utilizes AI-enabled development tools to improve rule creation, testing, troubleshooting, productivity, and overall configuration quality.

Key Responsibilities

• Configure and maintain business rules within the FireLight® platform.
• Develop configuration components including:
  • Role Codes
  • Review Queues
  • Needs Determination
  • Mapping Documents
  • Admin Mappings
• Ensure financial product applications meet In-Good-Order (IGO) requirements.
• Translate business requirements into appropriate configuration and business rules.
• Participate throughout the SDLC, including:
  • Requirements understanding
  • Configuration/development
  • Unit testing
  • Integration testing
  • Deployment support
  • Production support
• Perform testing to validate business-rule accuracy and configuration quality.
• Support customer deployments and ensure configurations are implemented accurately and on schedule.
• Monitor and resolve configuration issues through Jira/ticketing systems.
• Provide Tier 2 production support for configuration-related issues.
• Troubleshoot and triage client-reported issues.
• Collaborate with cross-functional teams to resolve defects and improve configurations.
• Use AI tools to accelerate:
  • Rule creation
  • Test scenario development
  • Troubleshooting
  • Issue investigation
• Follow configuration/development best practices emphasizing:
  • Simplicity
  • Modularity
  • Reusability
• Meet productivity, utilization, quality, and delivery KPIs.
• Provide clear updates regarding progress, risks, issues, and dependencies.

Required Skills 1. XML – REQUIRED

• Strong hands-on experience with XML
• XML creation and editing
• XML troubleshooting/debugging
• Ability to understand structured XML-based business logic

2. FireLight – HIGHLY IMPORTANT

• Hands-on FireLight® configuration experience is strongly preferred.
• Understanding of FireLight configuration concepts and platform components.
• Ability to quickly learn FireLight configuration if direct experience is limited.

Recruiter screening: Candidates with actual FireLight experience should be prioritized.

3. Business Rules / Configuration

• Experience configuring business rules or SaaS applications.
• Ability to translate business requirements into technical/configuration rules.
• Understanding of structured business logic.
• Experience with configuration components and mappings.

4. SDLC

• Understanding of the Software Development Life Cycle (SDLC) in a SaaS environment.
• Exposure to requirements, development/configuration, testing, deployment, and production support.

5. Testing

• Unit testing
• Integration testing
• Scenario-based testing
• Troubleshooting configuration defects
• Ability to validate rules for accuracy and completeness.

6. Production Support

• Tier 2 application/configuration support.
• Troubleshooting customer-reported issues.
• Ticket triage and resolution.
• Experience working with Jira or similar ticketing platforms.

7. Technical Tools

Experience or familiarity with:

• Jira – ticketing/issue management
• OpenAir – time tracking
• Notepad++ – XML/rule development
• Adobe Acrobat

8. Financial Services Knowledge

Foundational knowledge of:

• Insurance
• Life insurance
• Annuities
• Financial product applications
• Compliance requirements
• Application processing/workflows

9. Communication & Problem Solving

• Strong analytical and troubleshooting skills.
• Excellent attention to detail.
• Ability to manage multiple priorities.
• Strong written and verbal communication.
• Ability to work independently with minimal supervision.
• Comfortable collaborating with technical, business, and client-facing teams.

Preferred / Plus Skills

• Direct FireLight® experience
• Experience with financial services/insurance SaaS platforms.
• Experience integrating with third-party platforms such as:
  • Salesforce
  • Redtail
  • Other financial services platforms
• Experience with AI-assisted development/configuration tools.
• Experience in application configuration rather than purely traditional software development.