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Live In Red Diamond Jobs (NOW HIRING)

Red Diamond, Inc.

Customer Service Rep

Birmingham, AL · On-site

$15 - $20.50/hr

Monday-Friday | 8:00 AM-5:00 PM At Red Diamond, we've been crafting world-class coffee and tea since 1906. Our commitment to quality, innovation, and customer satisfaction starts with our people. In ...

Red Diamond, Inc.

Customer Service Rep

Moody, AL · On-site

$13.50 - $18.50/hr

Monday-Friday | 8:00 AM-5:00 PM At Red Diamond, we've been crafting world-class coffee and tea since 1906. Our commitment to quality, innovation, and customer satisfaction starts with our people. In ...

Red Diamond, Inc.

Control Room Specialist

Moody, AL

Occasional Fridays as needed At Red Diamond , we've been crafting world-class coffee and tea since 1906. Our commitment to quality, innovation, and customer satisfaction starts with our people. In ...

Red Diamond Coffee & Tea

Forklift Operator

Moody, AL · On-site

$20/hr

Red Diamond | Moody, AL Schedule: Monday-Friday Hours: 7:30 AM - 4:00 PM (Must be willing to fill in for 8:30 AM - 5:00 PM and 6:00 AM - 2:30 PM shifts as needed) Pay: Starting at $20/hour At Red ...

Red Diamond, Inc.

Customer Service Rep

Birmingham, AL · On-site

$15 - $20.50/hr

Monday-Friday | 8:00 AM-5:00 PM At Red Diamond, we've been crafting world-class coffee and tea since 1906. Our commitment to quality, innovation, and customer satisfaction starts with our people. In ...

Red Diamond Coffee & Tea

Customer Service Rep

Moody, AL · On-site

$13.50 - $18.50/hr

Monday-Friday | 8:00 AM-5:00 PM At Red Diamond, we've been crafting world-class coffee and tea since 1906. Our commitment to quality, innovation, and customer satisfaction starts with our people. In ...

Red Diamond, Inc.

Route Sales Driver - CS

Birmingham, AL

$39K - $53K/yr

Why You'll Love Working at Red Diamond: * Named one of the Best Places to Work (Birmingham Business ... Great benefits and a company that invests in your success Summary : BBuild relationships and ...

Red Diamond, Inc.

Route Sales Driver - CS

Moody, AL

$35K - $48K/yr

Why You'll Love Working at Red Diamond: * Named one of the Best Places to Work (Birmingham Business ... Great benefits and a company that invests in your success Summary : BBuild relationships and ...

Red Diamond, Inc.

Route Sales Driver - CS

Moody, AL

$35K - $48K/yr

Why You'll Love Working at Red Diamond: * Named one of the Best Places to Work (Birmingham Business ... Great benefits and a company that invests in your success Summary : BBuild relationships and ...

Red Diamond, Inc.

Route Sales Driver - CS

Birmingham, AL · On-site

$39K - $53K/yr

Why You'll Love Working at Red Diamond: * Named one of the Best Places to Work (Birmingham Business ... Great benefits and a company that invests in your success Summary : BBuild relationships and ...

Birmingham Urban League

Electrician (ELECT01285)

Moody, AL · On-site

$23.75 - $30.75/hr

... in a fast paced and often loud production environment. Job Posting Details Red Diamond is an EOE/Veterans/Disabilities 3 of 4 - Knowledge of safety policies and procedures is required (e.g. lock out ...

Birmingham Urban League

Electrician (ELECT01285)

Moody, AL

$23.75 - $30.75/hr

... in a fast paced and often loud production environment. Job Posting Details Red Diamond is an EOE/Veterans/Disabilities 3 of 4 - Knowledge of safety policies and procedures is required (e.g. lock out ...

Red Diamond Coffee & Tea

Route Sales Driver - CS

Moody, AL · On-site

$35K - $48K/yr

Why You'll Love Working at Red Diamond: * Named one of the Best Places to Work (Birmingham Business ... Great benefits and a company that invests in your success Summary : BBuild relationships and ...

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As of Jun 12, 2026, the average yearly pay for live in red diamond in the United States is $100,782.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $125,000.00 per year, depending on experience, location, and employer.
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Live In Red Diamond jobs near you
Customer Service Rep

Customer Service Rep

Red Diamond, Inc.

Birmingham, AL • On-site

$15 - $20.50/hr

Full-time

Posted 10 days ago

Job description

Location: Red Diamond | Moody, AL
Schedule: Monday–Friday | 8:00 AM–5:00 PM

At Red Diamond, we’ve been crafting world-class coffee and tea since 1906. Our commitment to quality, innovation, and customer satisfaction starts with our people. In 2025, we were proud to be recognized as one of Birmingham’s Best Places to Work by the Birmingham Business Journal.

We’re looking for a customer-focused, detail-oriented professional who thrives in a fast-paced environment and enjoys helping customers solve problems. If you take pride in delivering excellent service, staying organized, and supporting both customers and internal teams, we’d love to hear from you.

What You’ll Do:

As a Customer Service Representative, you’ll play a key role in supporting our Away From Home customers and sales team by:

  • Processing customer orders received through phone, email, EDI transmissions, and online portals
  • Tracking orders and providing customers with shipment updates
  • Sending invoices, bills of lading, and other order-related documentation
  • Assisting customers with questions, concerns, and order-related issues
  • Issuing credits and researching inventory, delivery, and product availability
  • Setting up customers in online ordering systems and providing training and support
  • Entering work orders for equipment repairs, installations, pickups, and replacement parts
  • Sending spec sheets when requested
  • Coordinating with Coffee Service, Sales, and Service departments to support customer needs
  • Answering incoming customer calls and emails in a professional and timely manner

What We’re Looking For:

  • High school diploma or GED required
  • Minimum of 3 years of clerical, administrative, or customer service experience
  • Strong computer skills and experience working with multiple systems
  • Excellent verbal and written communication skills
  • Fluent bilingual communication skills in English and Spanish (Preferred)
  • Professional phone etiquette and strong customer service abilities
  • Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment
  • Strong attention to detail and commitment to accuracy
  • Ability to type at least 40 words per minute

Knowledge, Skills, and Abilities Required:

  • Knowledge of general office procedures
  • Knowledge of sales operations, products, and equipment preferred
  • Strong organizational and problem-solving skills
  • Basic math and reading skills
  • Ability to manage multiple tasks simultaneously
  • Ability to work independently and as part of a team

Why You’ll Love Working Here:

  • Named one of Birmingham’s Best Places to Work (Birmingham Business Journal, 2025)
  • Competitive pay with room to grow
  • Supportive team environment where your work matters
  • Great benefits and a company that invests in your success

If you’re ready to build a career with a company that values service, teamwork, and quality — apply now and join the Red Diamond family.