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POSITION SUMMARY:

Under the guidance and supervision of the Lead Program Director, the Trout Lodge Program Specialist will be responsible for the delivery of Trout Lodge Programs to guests of the YMCA of the Ozarks Trout Lodge while exemplifying the Y values of Caring, Honesty, Respect and Responsibility. This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility.

ESSENTIAL FUNCTIONS:

1) Facilitates Trout Lodge Programs at Trout Lodge, and occasionally teambuilding programs for the Leadership Department.

2) Works with the marketing department to ensure that all flyers that are visible to guests are up to the standards of all YMCA of the Ozarks marketing.

3) Assists with theme weekends at Trout Lodge.

4) Assists with the planning and facilitation of all community including but not limited to the Community Valentine's Dinner, Spring & Fall Soccer, Halloween night, Senior Dinner as assigned.

5) Delivers evening programs at Trout Lodge.

6) Develops lesson plans for Trout Lodge programs.

7) Follows staff policies and procedures.

8) Enhances overall service given to all Trout Lodge and Camp Lakewood guests.

9) Maintains positive working relationships with support services departments including group sales, Triangle Y Ranch, maintenance, food service, and housekeeping to provide for the comfort and safety of Trout Lodge guests.

10) Provides the maintenance department with timely information pertaining to the upkeep, maintenance and operation of assigned program areas and related equipment.

11) Reports damaged or lost program equipment in an appropriate and timely manner.

12) Responsible for van maintenance and upkeep of all YMCA vehicles when in use.

13) Participates in the implementation of YMCA management systems as they apply to World Service Drives, United Way Drives, Capital and Partner Campaigns.

14) Supports marketing efforts in cooperation with the Director of Marketing to promote program participation and the use of the YMCA of the Ozarks by new conference, day and specialty groups.

15) Attends and contributes to weekly program meetings.

16) Participates in continuing training programs when offered and consistently works to add new and exciting programming to the Trout Lodge Program Department.

Performs other job related tasks as assigned.

Programs specialists will work closely with children and families leading activities in areas such as archery, riflery, arts and crafts, geocaching, rocket building, nature hikes, cave excursions, pontoon tours, basketball, volleyball, face painting and much more. They will also lead campfires and special evening programs. Program specialists will not live with campers.

Position requires strong skills in: time management, human relations and customer service. Must be computer literate and possess a positive, can do attitude with the ability to work independently and as a part of a team. Requires good judgment, management and organizational skills. Candidate must know how to handle multiple tasks simultaneously, create programs and problem solve.

YMCA LEADERSHIP COMPETENCIES:

Mission Advancement: Accepts and demonstrates the Y's values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgements, and transfers learning from one situation to another. Establishes goals, clarifies tasks and plans work. Follows budgeting policies and procedures and reports all financial irregularities immediately. Strives to meet or exceed goals. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. Has a basic understanding of the following: General Office Equipment, Computer Skills and Event Planning.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Understands the daily impact of the following and represents them in a positive manner: Action Oriented, Business Understanding & Vision, Customer Oriented, Delegation, Emotional Stability, Establishing Priorities, Flexibility, Independence & Decision Making, Innovation & Creativity, Integrity & Trust, Interpersonal Skills, Leadership, Listening Skills, Oral Communication Skills, Organization & Planning, Peer Relationships & Teamwork, Persuasion & Negotiation, Problem Solving, Results Oriented, Self-Starter, Stress Management, Valuing Diversity, Written Communication.