This role collects and analyzes logs, cloud telemetry, PCAP traces, CAN data, diagnostics, service ... live Service investigation sessions, data capture, and Engineering handoff. * Bachelor's degree in ...
This role collects and analyzes logs, cloud telemetry, PCAP traces, CAN data, diagnostics, service ... live Service investigation sessions, data capture, and Engineering handoff. * Bachelor's degree in ...
This role collects and analyzes logs, cloud telemetry, PCAP traces, CAN data, diagnostics, service ... live Service investigation sessions, data capture, and Engineering handoff. * Bachelors degree in a ...
This role collects and analyzes logs, cloud telemetry, PCAP traces, CAN data, diagnostics, service ... live Service investigation sessions, data capture, and Engineering handoff. * Bachelors degree in a ...
This role collects and analyzes logs, cloud telemetry, PCAP traces, CAN data, diagnostics, service ... live Service investigation sessions, data capture, and Engineering handoff. * Bachelor's degree in ...
This role collects and analyzes logs, cloud telemetry, PCAP traces, CAN data, diagnostics, service ... live Service investigation sessions, data capture, and Engineering handoff. * Bachelor's degree in ...
Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving ... Certified Associate in Python Programming (PCAP) * Certified Professional in Python Programming ...
Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving ... Certified Associate in Python Programming (PCAP) * Certified Professional in Python Programming ...
System Administrator II
Huntsville, AL · On-site
Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving ... Certified Associate in Python Programming (PCAP) * Certified Professional in Python Programming ...
System Administrator II
Huntsville, AL · On-site
Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving ... Certified Associate in Python Programming (PCAP) * Certified Professional in Python Programming ...
Forensics Malware Analyst / Reverse Engineer (Cleared)
Alexandria, VA · On-site
$124K/yr
... live response • Familiarity with network forensics and PCAP analysis • Experience analyzing APT ... Founded in 1990, the company is headquartered in Hanover, USA, with a team of 11-50 employees. The ...
Forensics Malware Analyst / Reverse Engineer (Cleared)
Alexandria, VA · On-site
$124K/yr
... live response • Familiarity with network forensics and PCAP analysis • Experience analyzing APT ... Founded in 1990, the company is headquartered in Hanover, USA, with a team of 11-50 employees. The ...
Advanced Threat Hunter (ATH)
Leesburg, VA · Remote
$100K - $116K/yr
Experience performing: * NETFLOW and PCAP analysis using tools such as Wireshark , Cisco ... Malware forensic analysis (live system, sandbox, static, and memory/RAM analysis) * Full lifecycle ...
Quick apply
Advanced Threat Hunter (ATH)
Leesburg, VA · Remote
$100K - $116K/yr
Experience performing: * NETFLOW and PCAP analysis using tools such as Wireshark , Cisco ... Malware forensic analysis (live system, sandbox, static, and memory/RAM analysis) * Full lifecycle ...
Advanced Threat Hunter (ATH)
Leesburg, VA · Remote
$100K - $116K/yr
Experience performing: * NETFLOW and PCAP analysis using tools such as Wireshark , Cisco ... Malware forensic analysis (live system, sandbox, static, and memory/RAM analysis) * Full lifecycle ...
Quick apply
Advanced Threat Hunter (ATH)
Leesburg, VA · Remote
$100K - $116K/yr
Experience performing: * NETFLOW and PCAP analysis using tools such as Wireshark , Cisco ... Malware forensic analysis (live system, sandbox, static, and memory/RAM analysis) * Full lifecycle ...
Senior System Quality Engineer
$95K - $129K/yr
Terawatt is the leader in delivering large-scale, turnkey charging solutions for companies rapidly ... We sit at a rare intersection: software, hardware, real estate, energy systems, and live site ...
Senior System Quality Engineer
$95K - $129K/yr
Terawatt is the leader in delivering large-scale, turnkey charging solutions for companies rapidly ... We sit at a rare intersection: software, hardware, real estate, energy systems, and live site ...
Cyber Engineer with Security Clearance
Aurora, CO · On-site
$1.8K/mo
Required Qualifications • 5 years of technical experience in cyber-defense or cyber security ... live well outside of it. The expected salary range for this position is $135,000 to $145,000.
Cyber Engineer with Security Clearance
Aurora, CO · On-site
$1.8K/mo
Required Qualifications • 5 years of technical experience in cyber-defense or cyber security ... live well outside of it. The expected salary range for this position is $135,000 to $145,000.
Senior System Quality Engineer
Los Angeles, CA · On-site
$95K - $129K/yr
Terawatt is the leader in delivering large-scale, turnkey charging solutions for companies rapidly ... We sit at a rare intersection: software, hardware, real estate, energy systems, and live site ...
Senior System Quality Engineer
Los Angeles, CA · On-site
$95K - $129K/yr
Terawatt is the leader in delivering large-scale, turnkey charging solutions for companies rapidly ... We sit at a rare intersection: software, hardware, real estate, energy systems, and live site ...
OR · Hybrid
$55.25 - $71.25/hr
Own competitive positioning in live deals - articulating where ZeroTier wins against Tailscale ... Comfort proving things at the packet level - Wireshark/tcpdump/pcap analysis is a working tool for ...
... in July 2002. IFS, also known as Alternative Investment Solutions is a recognized industry-leading ... Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages ...
... in July 2002. IFS, also known as Alternative Investment Solutions is a recognized industry-leading ... Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages ...
Senior System Quality Engineer
$125K - $140K/yr
Terawatt is the leader in delivering large-scale, turnkey charging solutions for companies rapidly ... We sit at a rare intersection: software, hardware, real estate, energy systems, and live site ...
Quick apply
Senior System Quality Engineer
$125K - $140K/yr
Terawatt is the leader in delivering large-scale, turnkey charging solutions for companies rapidly ... We sit at a rare intersection: software, hardware, real estate, energy systems, and live site ...
Cybersecurity Incident Response Analyst
$102K - $123K/yr
... in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements ... Network traffic analysis (netflow,pcap) * Log Analysis * Unix or Linux disk and memory forensics
Cybersecurity Incident Response Analyst
$102K - $123K/yr
... in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements ... Network traffic analysis (netflow,pcap) * Log Analysis * Unix or Linux disk and memory forensics
Data Scientist
Columbia, MD · Hybrid
$117K - $137K/yr
... in security domain Preferred Skills/Experience: * Performing NETFLOW or PCAP analysis using ... Network, live system, sandbox static and RAM/memory forensic malware analysis Required ...
Data Scientist
Columbia, MD · Hybrid
$117K - $137K/yr
... in security domain Preferred Skills/Experience: * Performing NETFLOW or PCAP analysis using ... Network, live system, sandbox static and RAM/memory forensic malware analysis Required ...
Data Scientist with Security Clearance
Camp Springs, MD · On-site
$117K - $137K/yr
... in security domain Preferred Skills/Experience: * Performing NETFLOW or PCAP analysis using ... Network, live system, sandbox static and RAM/memory forensic malware analysis Required ...
Data Scientist with Security Clearance
Camp Springs, MD · On-site
$117K - $137K/yr
... in security domain Preferred Skills/Experience: * Performing NETFLOW or PCAP analysis using ... Network, live system, sandbox static and RAM/memory forensic malware analysis Required ...
Data Scientist
Columbia, MD · On-site
$117K - $137K/yr
... in security domain Preferred Skills/Experience: * Performing NETFLOW or PCAP analysis using ... Network, live system, sandbox static and RAM/memory forensic malware analysis Required ...
Data Scientist
Columbia, MD · On-site
$117K - $137K/yr
... in security domain Preferred Skills/Experience: * Performing NETFLOW or PCAP analysis using ... Network, live system, sandbox static and RAM/memory forensic malware analysis Required ...
Cybersecurity Incident Response Analyst
Los Angeles, CA · On-site
$102K - $123K/yr
... in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements ... Network traffic analysis (netflow,pcap) * Log Analysis * Unix or Linux disk and memory forensics
Cybersecurity Incident Response Analyst
Los Angeles, CA · On-site
$102K - $123K/yr
... in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements ... Network traffic analysis (netflow,pcap) * Log Analysis * Unix or Linux disk and memory forensics
Systems Analytics Engineer, Connectivity & Telematics
Palo Alto, CA · On-site
$146K - $183K/yr
... live cleanly in one layer or one discipline's mental model. A single investigation might span ... PCAP * Familiarity with vehicle networking and connectivity protocols: CAN, Automotive Ethernet ...
Systems Analytics Engineer, Connectivity & Telematics
Palo Alto, CA · On-site
$146K - $183K/yr
... live cleanly in one layer or one discipline's mental model. A single investigation might span ... PCAP * Familiarity with vehicle networking and connectivity protocols: CAN, Automotive Ethernet ...
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Lucid Motors rating
7.4
Based on 37 frontline employees who took The Breakroom Quiz
18th of 44 rated automakers
Job description
Senior Software Quality Engineer, Customer
Engineering | Casa Grande, AZ | Full-Time
About Lucid
At Lucid, we are creating an electric future without compromise. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. We build world-class vehicles by pushing performance, efficiency, and design beyond industry limits, setting new standards with vehicles like Lucid Air and Lucid Gravity.
The people here, engineers, designers, operators, and builders, came from across industries and around the world because they wanted to work on a harder problem. They care deeply about mastering their craft and delivering work they are proud of. We trust you to take ownership, push beyond what is expected, and help write the playbook for what comes next.
The Role
We are seeking a Senior Customer Software Quality Engineer to lead customer issue response, technical investigation, and prioritization of complex software-related field quality issues. This role collects and analyzes logs, cloud telemetry, PCAP traces, CAN data, diagnostics, service records, fleet signals, and customer feedback to turn field issues into clear engineering evidence.
The role supports issue reproduction, live Service investigation sessions, and close collaboration with Software Engineering to accelerate root-cause direction, countermeasure definition, and timely resolution of customer-impacting issues.
What You'll Own
- Customer Software Quality Leadership
- Technical Investigation & Diagnostics
- Issue Reproduction & Customer Support
- Engineering Escalation & Prioritization
- Software Quality Risk Management
- Release Readiness & Quality Reporting
What You Bring
Required
- Minimum 7+ years of relevant experience in software field quality, automotive quality, embedded systems quality, issue investigation, service engineering, diagnostics, or related software-enabled product quality roles.
- Hands-on experience collecting, analyzing, and correlating logs, cloud telemetry, PCAP traces, CAN data, diagnostic data, service records, and fleet signals from connected vehicles or embedded systems.
- Working knowledge of automotive communication and diagnostics, including CAN, Ethernet, ECU behavior, DTCs, UDS, signal-level analysis, and vehicle-level software interactions.
- Experience supporting customer issue response, reproduction evaluation, live Service investigation sessions, data capture, and Engineering handoff.
- Bachelor's degree in a related technical field OR relevant technical education.
Preferred
- Experience in an OEM, Tier 1, or complex automotive product environment with software-driven customer-facing functionality.
- Direct experience in field quality, service engineering, warranty analysis, diagnostics, connected vehicle data analysis, or software issue investigation.
- Experience identifying cross-program software issue patterns and driving read-across or preventive actions.
Leadership & Management Expectations
Strong cross-functional leadership and coordination skills with the ability to influence priorities and drive action without direct people management responsibility.
Work Requirement
This role requires close collaboration with Software Engineering, Service Engineering, Quality, Manufacturing, and Program Management teams.
Compensation and Benefits
Lucid offers a comprehensive and competitive benefits package.
Equal Opportunity
At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all.
Accessibility
Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and hiring process.
Candidate Data Privacy
By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice
What Lucid Motors employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Lucid Motors
Sourced by ZipRecruiter
Lucid Motors is a highly innovative electric vehicle manufacturer located in Newark, CA, USA. Primarily engaged in the automotive industry, its mission is to elevate electric vehicles' standing and transform the way people travel. The company was founded in 2007 by Bernard Tse and Sam Weng as Atieva, a name under which it initially focused on battery technology. However, it pivoted towards automotive manufacturing and rebranded as Lucid Motors in 2016. The company is committed to making luxury, sustainable electric vehicles that break norms and set new standards with top-notch technology and engineering. Their mission aligns with their core values, which are centered around innovation, sustainability, and excellence. Notably, Lucid Motors launched the Lucid Air in 2020, an all-electric sedan well-received for its advanced features and impressive mileage.
Industry
Manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Newark, CA, US
Year founded
2007