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Make an Impact at The Oregon Clinic! Premium Benefits, Competitive Pay, and Inspiring Purpose

Join us at The Oregon Clinic as a full-time Learning and Development Coordinator (Hybrid/Remote). Must live in Portland or SW Washington. Work alongside a collaborative team of patient-focused colleagues in our thriving Central Administration office.

Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic receive the highest value care tailored to their needs.

This is a great role for someone who enjoys variety, combining learning design, project and event coordination, technology, and relationship-building to bring learning programs to life.

Using excellent customer service and communications skills, your primary duties in this role include:

• Coordinate Learning and Development (L&D) projects, including scheduling meetings, collaborating with subject matter experts, tracking action items and timelines, and following up to keep work moving forward.
• Coordinate our ongoing leadership development program, including monthly LEAD sessions and biannual in-person leadership events, managing scheduling, presenters, communications, materials, registration, attendance, and event logistics.
• Design, build, and maintain engaging eLearning and training materials using Articulate Rise/Storyline, partnering with subject matter experts to translate content into effective learning experiences.
• Coordinate training programs from planning through delivery, including timelines, learner communications, enrollment, materials, logistics, follow-up, and evaluation.
• Administer and support the Learning Management System (LMS), including course setup, assignments, learner support, completion tracking, reporting, and troubleshooting.
• Manage multiple L&D projects and initiatives, maintaining project plans, deadlines, documentation, and follow-up to keep deliverables moving forward.
• Coordinate new employee, provider, and leader learning initiatives, including training schedules, resources, communications, and required learning.
• Create and maintain training resources, including facilitator guides, job aids, presentations, eLearning courses, and learner communications.
• Track participation, completion, feedback, and learning data to evaluate programs and identify opportunities for improvement.
• Other duties as assigned.

Salary: Hiring range, based on experience and credentials: $32.21-$43.57 per hour.

Workdays: This role is located at the Central Administration Office. Remote/Hybrid work options are available after training completion and expectations are met. Must live in Portland or SW Washington. On-site meetings and presence will be required. Typical work hours are Monday- Friday, with flexible business hours from 8:00 AM to 5:00 PM.

Qualifications that support success in this role are based on education, experience and values including:

• Minimum of two (2) years working in the adult education field is required. Experience in healthcare is a plus!
• Bachelor’s Degree in Education, Business, or relevant experience may be substituted. 
• Experience with learning management system(s) (LMS) is strongly preferred.
• Experience in developing training is preferred. 
• Experience with Articulate Rise/Storyline or similar eLearning authoring tools is preferred.
• Exceptional organizational skills, attention to detail, follow-through, communication, and presentation abilities. Experience in event coordination and project management is a great plus!
• Genuine interest in learning and development and helping others grow.
• Demonstrated ability to initiate, work independently, and effectively multitask.
• Excellent attendance and work ethic.
• Positive attitude, friendly, personable, and desire to be a team player. 
• Ability to communicate professionally and effectively with patients, physicians, and other team members.
• A commitment to patient-focused care, privacy, and safety.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. 

Make an impact in patient-focused healthcare. Look forward to coming to work and feel good about the work you do - apply today!

Premium Benefits: 

• Healthcare: Employee is 100% covered Medical, Dental, and Prescription Insurance
• Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options
• Work-Life Balance: Paid Time Off plus 9 paid holidays annually
• Wellness Support: Robust wellness program and employee assistance services
• Commuter Benefits: 70% of Tri-Met transit pass covered
• Additional Perks: Employee discounts and optional benefits like Pet Insurance

Patients and peers recognize The Oregon Clinic as a top regional healthcare provider and employer. We are:

• Guided by our values of dedicating to excellence, compassionate and joyful connection, inclusive collaboration, listening humbly, and leading with integrity.
• The largest physician-owned, multi-specialty medical and surgical practice in Oregon, with a team of 1,500 team members across 30 specialties and our business office.
• Dedicated to providing the highest value care tailored to the needs of each unique patient.
• Proud to be consistently ranked by our employees as a Top 10 Workplace by The Oregonian.

Our Commitments: 

• Diversity, Equity, & Inclusion: We are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. Our goal is for patients, physicians, and team members to see and feel diversity, equity, safety, and inclusion in all aspects of their interactions with TOC clinics and administration.
• A safe workplace: We are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings.