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Job Summary:
CoreWeave is The Essential Cloud for AI™, dedicated to providing a platform for innovators to build and scale AI. The Business Systems Manager will oversee the execution and management of Data Center Operations tools, ensuring alignment between various teams and driving successful outcomes through effective program management and process design.
Responsibilities:
• Lead the execution of business systems initiatives supporting Data Center Operations from project kickoff through production deployment.
• Serve as the single point of contact between DC Ops and IT, Systems Engineering, Enterprise Applications, Security, and Data/Analytics teams.
• Define standardized workflows and data models for core Data Center Operations processes — work order intake and dispatch, change management, incident and problem management, asset lifecycle, capacity and inventory tracking, project intake and stage-gating, and cost and schedule controls.
• Manage deployment and enhancement activities for DCIM capabilities supporting, covering asset and capacity tracking, power and cooling visibility, rack-level inventory, and integration with networking and procurement systems.
• Direct implementation and enhancement of Jira (or equivalent ITSM platforms) supporting operational ticketing, project tracking, workflows, reporting, and automation.
• Partner with the DC Ops PMO and Construction teams to select, configure, and operationalize project controls platforms covering schedule, cost, change order, document control, and reporting workflows.
• Drive selection, implementation, and continuous improvement of the CMMS platform supporting preventive maintenance, work orders, spare parts inventory, and vendor service management.
• Manage implementation activities with software vendors, systems integrators, and internal technical teams.
• Lead the people side of system rollouts — communications, training, documentation, super-user networks, and adoption metrics.
• Develop and maintain project status reporting, implementation dashboards, adoption metrics, and operational readiness reporting.
• Maintain implementation documentation including deployment plans, testing scripts, training materials, process documentation, operational procedures, and lessons learned.
Qualifications:
Required:
• 7+ years of experience in business systems, IT business analysis, operations systems management, or technical program management with 3+ years supporting data center, mission-critical facilities, manufacturing, or comparable physical operations environments.
• Bachelor's degree in Information Systems, Engineering, Business, or a related field, or equivalent practical experience.
• Hands-on experience defining requirements for and implementing at least two of the following: DCIM, CMMS, ITSM/Jira platforms, project controls, or asset/capacity management systems.
• Demonstrated track record of leading end-to-end system implementations; requirements gathering, vendor selection, configuration, integration, UAT, training, and post-go-live support.
• Strong working knowledge of how Data Center Operations run, including preventive maintenance, change management, capacity planning, work order workflows, project intake and stage-gating, and the data each of those generates.
• Comfortable in conversations with software engineers, IT architects, and security teams. Familiarity with REST APIs, integration patterns (iPaaS, middleware), data models, and basic SQL — enough to be a credible partner, even though you are not the one writing the code.
• Proven ability to lead cross-functional initiatives without direct authority. Skilled at building consensus across operations, IT, finance, and vendor stakeholders.
• Strong written and verbal communication. Equally comfortable writing a PRD, running a vendor demo, leading a training session, or presenting a roadmap to senior leadership.
Preferred:
• Experience scaling business systems in hyper-growth or M&A environments, including consolidating multiple legacy tools onto a unified platform.
• Experience with hyperscale or AI/HPC data center environments, including high-density and liquid-cooled deployments.
• Familiarity with ServiceNow, Salesforce, Workday, NetSuite, or other enterprise platforms that commonly integrate with DC Ops systems.
• Working knowledge of BI and analytics tooling (Tableau, Power BI, Looker) and modern data warehouse concepts.
Company:
CoreWeave provides cloud infrastructure services designed to support artificial intelligence and high-performance computing workloads. Founded in 2017, the company is headquartered in Livingston, USA, with a team of 1001-5000 employees. The company is currently Late Stage.