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Live In Call Center Survey Jobs in Arizona (NOW HIRING)

Monogram Health

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... Proficiency in using various software, electronic health record platform(s), and multiple screens.

Monogram Health, Inc

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... Proficiency in using various software, electronic health record platform(s), and multiple screens.

Monogram Health Inc

Call Center Representative

Tempe, AZ

$15.50 - $19.50/hr

Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... Proficiency in using various software, electronic health record platform(s), and multiple screens.

Cardinale Auto Group

Call Center Representative

Mesa, AZ · On-site

$14 - $17.50/hr

In this role, you'll connect with warm leads through inbound and outbound calls, build strong ... Previous sales or call center experience is a plus, but not required * Valid driver's license What ...

Adelante Healthcare

Call Center Representative

Phoenix, AZ · On-site

$16 - $19.75/hr

Minimum of one (1) year experience in the customer service field and six (6) months to (1) year call center experience * Meeting minimum standards of metric expectations * Ability to perform a ...

Collabera

Fraud Analyst (Call Center)

Phoenix, AZ

$18 - $22/hr

Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...

Glacier Bancorp, Inc.

Call Center Representative

Yuma, AZ

$13.75 - $17.25/hr

The ability to work in a fast-paced call center environment; able to multi-task while talking on the phone and entering data into the system to quickly assist a caller; must have excellent verbal ...

Glacier Bancorp

Call Center Representative

Yuma, AZ · On-site

$16 - $19.75/hr

The ability to work in a fast-paced call center environment; able to multi-task while talking on the phone and entering data into the system to quickly assist a caller; must have excellent verbal ...

Glacier Bancorp, Inc.

Call Center Representative

Yuma, AZ · On-site

$13.75 - $17.25/hr

The ability to work in a fast-paced call center environment; able to multi-task while talking on the phone and entering data into the system to quickly assist a caller; must have excellent verbal ...

Foothills Bank

Call Center Representative

Yuma, AZ · On-site

$16 - $19.75/hr

The ability to work in a fast-paced call center environment; able to multi-task while talking on the phone and entering data into the system to quickly assist a caller; must have excellent verbal ...

MDS Communications

Call Center Associate

Mesa, AZ

$16.15 - $17.65/hr

Are you seeking a job with real purpose--where your efforts help people in need and support causes ... the call center. The opportunity to advance to management positions, Inbound Donor Services ...

Sun Life Health

CALL CENTER OPERATOR

Casa Grande, AZ

$16.50/hr

Patient Support - Connect, Schedule, and Care! We're looking for a Call Center Operator to do more ... Computer literate, organized, and able to thrive in a fast-paced environment Education & Experience:

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Showing results 21-40

All JobsLive In Call Center Survey JobsLive In Call Center Survey Jobs in Arizona

Live In Call Center Survey information

What is the difference between Live In Call Center Survey vs Call Center Agent?

AspectLive In Call Center SurveyCall Center Agent
CredentialsBasic customer service skills, sometimes training providedCustomer service certification often preferred
Work EnvironmentRemote, living in a designated location, flexible hoursOffice or remote, standard shifts
Employer & IndustryMarket research firms, survey companiesTelecom, retail, service industries
Search & Comparison IntentUnderstanding remote survey roles with living arrangementsGeneral call center roles and customer service jobs

The main difference is that Live In Call Center Survey roles involve living on-site or in a designated location to conduct surveys, often with flexible hours. Call Center Agents typically work in a traditional office or remotely, handling customer inquiries. Both roles require communication skills, but Live In Survey roles focus more on market research and remote engagement, while Call Center Agents focus on customer service and support.

What are the most commonly searched types of Call Center Survey jobs in Arizona? The most popular types of Call Center Survey jobs in Arizona are:
Live In Call Center Survey jobs near you

Call Center Representative

Monogram Health

Tempe, AZ • On-site

$15.50 - $19.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Position: Onsite Call Center Representative
The Onsite Call Center Representative is the first Monogram Health voice the patient meets. The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and encouraging and facilitating their enrollment into our program.
The Patient Care Center is open and staffed seven (7) days per week between the core business hours of:
  • 8:00am to 7:00pm (CST) Monday through Friday
  • 7:00 am – 6:00 pm (CST) Saturday and Sunday
The selected individual will be required to work on-site and may be required to work weekends and holidays. All Patient Care Center staff are expected to demonstrate adaptability, empowerment, collaboration, ownership, compassion, and integrity.
Roles and Responsibilities
  • Conducts a high volume of outbound calls, hot or cold leads, to prospective patients and receives inbound calls from patients and providers.
  • Effectively communicates and sells the value of Monogram Health based on the needs of our patients to increase enrollment.
  • Conducts outreach to existing patients to schedule annual exams or re-engage as necessary based on missed or needed visits; is able to reinforce the value of our services and overcome objections
  • Adheres to procedures, workflows, and scripts to ensure confirmation of HIPPA and Health Plan eligibility and accurate and applicable communications and information about Monogram Health services.
  • Protects the health care privacy of patients by strictly following HIPAA regulations.
  • Notates and enters data as needed into Salesforce, as required to support all activities of the call.
  • Fields call with a positive attitude, building rapport and trust with patients.
  • Supports Monogram Health as necessary with any tasks required to deliver excellent personalized care and performs all other job-related duties as assigned.
  • Proficiency in using various software, electronic health record platform(s), and multiple screens.
Essential Job Functions:
  • Visual acuity – 100% to read scripts, company literature such as workflow guides and resources, electronic files, patient demographics.
  • Hearing – 100%– ability to hear and respond to phone calls, converse with patients, colleagues, and others.
  • Manual dexterity for repetitive motion 100% - essential for keyboarding, data entry, patient call documentation and dispositioning, and as necessary computer dialing.
  • Sitting - 100%
  • Standing – 5%
  • Walking – 2%
  • On-site position – 100%
Position Requirements
  • High School Diploma or GED required.
  • Must be 18 years of age or older.
  • English language proficiency required; bilingual (Spanish/English) preferred.
  • Proven ability to learn and retain information in an exceptionally fast-paced environment.
  • Proven ability to balance multiple competing priorities while meeting or exceeding deadlines.
  • Must possess an innate ability to overcome objections.
  • Must be dependable, with a strong dedicated work ethic, attention to detail and accuracy.
  • Thrive in a very fast paced start up environment while embracing change with a "can do" attitude.
  • Demonstrated verbal, listening, and written communication skills are required.
  • Demonstrated experience in sales, telemarketing, in the health care industry and heavy outbound appointment setting is a significant and strongly preferred. Knowledge of medical terminology
  • Previous home health and care management experience preferred.
Benefits
  • Opportunity to work in a dynamic, fast-paced, and innovative value-based provider organization that is transforming the delivery of kidney care.
  • Comprehensive medical, dental, vision and life insurance
  • Flexible paid leave and vacation policy
  • 401(k) plan with matching contributions

About Monogram Health
Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.
Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.
Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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