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Live In 411 Directory Assistance Operator Jobs in Kansas

HaysMed

Patient Access Representative

Hays, KS · On-site

$16 - $20.25/hr

Provides community services offered, in-house directory assistance and medical center information; and provides phone coverage for other departments. * Monitors code blue panel for alarm; and pages ...

HaysMed

Communication Center Representative

Hays, KS · On-site

$14.75 - $18.50/hr

Provides community services offered, in-house directory assistance and medical center information; and provides phone coverage for other departments. * Monitors code blue panel for alarm; and pages ...

HaysMed

Communication Center Representative

Hays, KS · On-site

$14 - $19.50/hr

Provides community services offered, in-house directory assistance and medical center information; and provides phone coverage for other departments. * Monitors code blue panel for alarm; and pages ...

HaysMed

Communication Center Representative

Hays, KS · On-site

$14.75 - $18.50/hr

Provides community services offered, in-house directory assistance and medical center information; and provides phone coverage for other departments. * Monitors code blue panel for alarm; and pages ...

HaysMed

Patient Access Representative

Hays, KS · On-site

$16 - $20.25/hr

Provides community services offered, in-house directory assistance and medical center information; and provides phone coverage for other departments. * Monitors code blue panel for alarm; and pages ...

LRS

Service Desk Technician 3

Kansas City, KS

$22 - $25/hr

This position is a remote position but must live in the Kansas City area. The analyst will be work ... Directory with knowledge on resetting passwords and assigning users and computers to groups.

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Live In 411 Directory Assistance Operator information

What does a live in 411 directory assistance operator do?

A live-in 411 directory assistance operator provides phone-based directory assistance by retrieving and relaying contact information for callers. They typically use specialized phone systems and may need strong communication skills, attention to detail, and knowledge of database tools. The role often requires working in a call center environment with a focus on customer service and accuracy.

What is the difference between Live In 411 Directory Assistance Operator vs Customer Service Representative?

AspectLive In 411 Directory Assistance OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in directory assistanceHigh school diploma or equivalent; customer service training
Work EnvironmentIndoor call center or home-based; primarily phone-basedIndoor office or remote; phone and computer-based
Industry UsageTelecommunications, directory assistance servicesRetail, tech, finance, various sectors
Job FocusProviding directory information via phoneAssisting customers with inquiries, support, and problem-solving

The Live In 411 Directory Assistance Operator and Customer Service Representative roles share similarities in credentials and work environment but differ mainly in job focus. The directory assistance operator specializes in providing directory information over the phone within the telecommunications industry, while customer service representatives handle a broader range of customer inquiries across various sectors.

What are popular job titles related to Live In 411 Directory Assistance Operator jobs in Kansas?

For Live In 411 Directory Assistance Operator jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Live In 411 Directory Assistance Operator jobs in Kansas look for?

The top searched job categories for Live In 411 Directory Assistance Operator jobs in Kansas are:

What cities in Kansas are hiring for Live In 411 Directory Assistance Operator jobs?

Cities in Kansas with the most Live In 411 Directory Assistance Operator job openings:

Live In 411 Directory Assistance Operator jobs near you
Infographic showing various Live In 411 Directory Assistance Operator job openings in Kansas as of June 2026, with employment types broken down into 7% As Needed, 52% Full Time, 4% Part Time, and 37% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Patient Access Representative

HaysMed

Hays, KS • On-site

$16 - $20.25/hr

Part-time

Re-posted 15 days ago

Job description

Position Summary: Responsible for greeting and registering patients including the handling and processing of insurance and demographic information.  Manage and maintains switchboard and phone coverage functions, responsible for overhead and on-call staff, and manages emergency maintenance panels.

Responsibilities:

  • Enters patient demographics and information, insurance, and medical reason for visit; verification of insurance; and escorting patient to room.
  • Receives request for accommodation; verifying of availability and booking room; collecting payment; producing patient receipt; and performing cash handling procedures.
  • Confirms infections (MRSA & VRE) and notifies appropriate departments for precautions.
  • Receives and documents payment; produces patient receipt; and performs cash handling procedures.
  • Obtains demographic, financial, pre-certification or authorization information.
  • Answers phones, screens, and directs callers to appropriate individual/department.
  • Provides community services offered, in-house directory assistance and medical center information; and provides phone coverage for other departments.
  • Monitors code blue panel for alarm; and pages overhead announcements, codes and on call staff.
  • Monitors generator panels, fire alarm, and security alarms; and notifies appropriate area or persons for alarm.
  • 800 MHZ Radio scheduling and testing.
  • Manages on-call schedules.

Qualifications:

Required:

  • Strong computer skills with the ability to quickly learn new software.

Preferred:

  • Previous clerical experience
  • Switchboard experience

Infection Control: Initial and Ongoing training in dealing with infection control. Trainings could include but are not limited to, blood borne pathogens, bodily fluids, and biohazardous materials as it applies to your daily work environment.

Patient Interaction: Frequent

HIPAA: This position will have access to the following Protected Health Information in order to carry out the duties related to their position at Hays Medical Center based on the following criteria:
Primary – required (routine) to do the job;
Secondary – required for the job, but mostly be exception; and
None – no approved access
Description of Information
Primary:
Patient Demographic Information (information used to identify a person): Name, Date of Birth, Address, Race, Marital Status, Religion
Financial Information/Insurance (information related to insurance, billing and payment): Billing Information, Payer Name, Payer ID, Account Balances, Plan Elements Covered, Payment Information, Payment Rates
Clinical Information (information that describes a patient’s health status): Diagnosis, Reports/Medical Notes, Test Results, Problem List, Procedures, History and Physical
Secondary:
Coding Information (clinical information that is in (alpha) numeric format): ICD-9 Codes, Rev Codes, CPT Codes

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