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Live In 411 Directory Assistance Operator Jobs in Kansas

HaysMed

Communication Center Representative

Hays, KS · On-site

$14.75 - $18.50/hr

Provides community services offered, in-house directory assistance and medical center information; and provides phone coverage for other departments. * Monitors code blue panel for alarm; and pages ...

HaysMed

Communication Center Representative

Hays, KS

$14.75 - $18.50/hr

Provides community services offered, in-house directory assistance and medical center information; and provides phone coverage for other departments. * Monitors code blue panel for alarm; and pages ...

HaysMed

Communication Center Representative

Hays, KS · On-site

$14 - $19.50/hr

Provides community services offered, in-house directory assistance and medical center information; and provides phone coverage for other departments. * Monitors code blue panel for alarm; and pages ...

LRS

Service Desk Technician 3

Kansas City, KS

$22 - $25/hr

This position is a remote position but must live in the Kansas City area. The analyst will be work ... Directory with knowledge on resetting passwords and assigning users and computers to groups.

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Live In 411 Directory Assistance Operator information

What is the difference between Live In 411 Directory Assistance Operator vs Customer Service Representative?

AspectLive In 411 Directory Assistance OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in directory assistanceHigh school diploma or equivalent; customer service training
Work EnvironmentIndoor call center or home-based; primarily phone-basedIndoor office or remote; phone and computer-based
Industry UsageTelecommunications, directory assistance servicesRetail, tech, finance, various sectors
Job FocusProviding directory information via phoneAssisting customers with inquiries, support, and problem-solving

The Live In 411 Directory Assistance Operator and Customer Service Representative roles share similarities in credentials and work environment but differ mainly in job focus. The directory assistance operator specializes in providing directory information over the phone within the telecommunications industry, while customer service representatives handle a broader range of customer inquiries across various sectors.

What does a live in 411 directory assistance operator do?

A live-in 411 directory assistance operator provides phone-based directory information to callers, helping them find phone numbers and addresses of individuals or businesses. The role requires strong communication skills, attention to detail, and often involves using specialized call center software to assist customers efficiently.

What are popular job titles related to Live In 411 Directory Assistance Operator jobs in Kansas?

For Live In 411 Directory Assistance Operator jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Live In 411 Directory Assistance Operator jobs in Kansas look for?

The top searched job categories for Live In 411 Directory Assistance Operator jobs in Kansas are:

What cities in Kansas are hiring for Live In 411 Directory Assistance Operator jobs?

Cities in Kansas with the most Live In 411 Directory Assistance Operator job openings:

Live In 411 Directory Assistance Operator jobs near you
Infographic showing various Live In 411 Directory Assistance Operator job openings in Kansas as of June 2026, with employment types broken down into 7% As Needed, 52% Full Time, 4% Part Time, and 37% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Communication Center Representative

HaysMed

Hays, KS • On-site

$14.75 - $18.50/hr

Other

Re-posted 8 days ago

Job description

Position Summary: Under the supervision of the communication center supervisor, the representative independently performs the following duties: manages and maintains switchboard and phone coverage functions, responsible for overhead and on call staff, and manages emergency maintenance panels; serves as a team player in all areas of HaysMed and represents a positive role model for other associates.
Responsibilities:
  • Answers phones, screens and directs callers to appropriate individual/department.
  • Provides community services offered, in-house directory assistance and medical center information; and provides phone coverage for other departments.
  • Monitors code blue panel for alarm; and pages overhead announcements, codes and on call staff.
  • Monitors generator panels, fire alarm, and security alarms; and notifies appropriate area or persons for alarm.
  • 800 MHZ Radio scheduling and testing
  • On Call schedules
Qualifications:
Required:
  • Basic computer knowledge
  • High school graduate or equivalent
  • Additional certification may be required and specific information and the timeframe in which such certification must be attained will be provided by the department director/manager/supervisor at time of hire/transfer into department.
Preferred:
  • Switchboard experience

Infection Control: Initial and Ongoing training in dealing with infection control. Trainings could include but are not limited to, blood borne pathogens, bodily fluids and bio hazardous materials as it applies to your daily work environment.
Patient Interaction: No Contact
HIPAA: This position will have access to the following Protected Health Information in order to carry out the duties related to their position at Hays Medical Center based on the following criteria:
Primary - required (routine) to do the job;
Secondary - required for the job, but mostly be exception; and
None - no approved access
Description of Information
Secondary:
Patient Demographic Information (information used to identify a person): Name, Date of Birth, Address, Race, Marital Status, Religion
Clinical Information (information that describes a patient's health status): Diagnosis, Reports/Medical Notes, Test Results, Problem List, Procedures, History and Physical
Financial Information/Insurance (information related to insurance, billing and payment): Billing Information, Payer Name, Payer ID, Account Balances, Plan Elements Covered, Payment Information, Payment Rates
Coding Information (clinical information that is in (alpha) numeric format): ICD-9 Codes, Rev Codes, CPT Codes

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