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Live In 411 Directory Assistance Operator Jobs in California

Sebastian

Central Station Operator

Kerman, CA

$22 - $25/hr

... in California. With more than 70 years of experience, Sebastian is passionate about providing ... Provide directory assistance for 411 calls. * Field and log calls for trouble/phone repair (611 ...

Sebastian Corp

Central Station Operator

Kerman, CA · On-site

$22 - $25/hr

... in California. With more than 70 years of experience, Sebastian is passionate about providing ... Provide directory assistance for 411 calls. * Field and log calls for trouble/phone repair (611 ...

Mom's Home Care

Live In Caregiver

Los Angeles, CA

$18.42/hr

We are looking to hire live in caregivers that are available to work three to four day live in ... Our clients may need assistance with physical care and with other ADL's. Verbal communication ...

Mom's Home Care

Live In Caregiver

Los Angeles, CA · On-site

$18.42/hr

We are looking to hire live in caregivers that are available to work three to four day live in ... Our clients may need assistance with physical care and with other ADL's. Verbal communication ...

Mom's Home Care

Live In Caregiver

Los Angeles, CA · On-site

$18.42/hr

We are looking to hire live in caregivers that are available to work three to four day live in ... Our clients may need assistance with physical care and with other ADL's. Verbal communication ...

Glen Park Senior Living

Live In Caregiver

Ojai, CA · On-site

$18 - $19/hr

Live In Caregiver Opportunity! Join Our Team and Enjoy Great Benefits! $1000 Hiring Bonus Offered ... Meal Assistance: Help serve meals at mealtimes and snacks as needed. * Activities Program ...

Glen Park Senior Living

Live In Caregiver

Ojai, CA · On-site

$18 - $19/hr

Live In Caregiver Opportunity! Join Our Team and Enjoy Great Benefits! $1000 Hiring Bonus Offered ... Meal Assistance: Help serve meals at mealtimes and snacks as needed. * Activities Program ...

LaborMax - Hayward, CA

Be Seen First

Switchboard Operator

San Francisco, CA · On-site

$23 - $25/hr

Route urgent calls or broadcast safety codes and alarms in places like hospitals. * Information and directory assistance * Patient and visitor communications review * Administrative call processing

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Live In 411 Directory Assistance Operator information

What is the difference between Live In 411 Directory Assistance Operator vs Customer Service Representative?

AspectLive In 411 Directory Assistance OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in directory assistanceHigh school diploma or equivalent; customer service training
Work EnvironmentIndoor call center or home-based; primarily phone-basedIndoor office or remote; phone and computer-based
Industry UsageTelecommunications, directory assistance servicesRetail, tech, finance, various sectors
Job FocusProviding directory information via phoneAssisting customers with inquiries, support, and problem-solving

The Live In 411 Directory Assistance Operator and Customer Service Representative roles share similarities in credentials and work environment but differ mainly in job focus. The directory assistance operator specializes in providing directory information over the phone within the telecommunications industry, while customer service representatives handle a broader range of customer inquiries across various sectors.

What does a live in 411 directory assistance operator do?

A live-in 411 directory assistance operator provides phone-based directory information to callers, helping them find phone numbers and addresses of individuals or businesses. The role requires strong communication skills, attention to detail, and often involves using specialized call center software to assist customers efficiently.

What are the most commonly searched types of 411 Directory Assistance Operator jobs in California?

The most popular types of 411 Directory Assistance Operator jobs in California are:

What are popular job titles related to Live In 411 Directory Assistance Operator jobs in California?

For Live In 411 Directory Assistance Operator jobs in California, the most frequently searched job titles are:

What job categories do people searching Live In 411 Directory Assistance Operator jobs in California look for?

The top searched job categories for Live In 411 Directory Assistance Operator jobs in California are:

What cities in California are hiring for Live In 411 Directory Assistance Operator jobs?

Cities in California with the most Live In 411 Directory Assistance Operator job openings:

Live In 411 Directory Assistance Operator jobs near you
Infographic showing various Live In 411 Directory Assistance Operator job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Central Station Operator

Sebastian

Kerman, CA

$22 - $25/hr

Full-time

Re-posted 29 days ago

Job description

Central Station Operator


Sebastianis a premier provider of communications and construction services in California. With more than 70 years of experience, Sebastian is passionate about providing people with a great place to work. Our high growth and dynamic model offers employees the opportunity for career advancement. As a family company, we value the expertise and experience of our team.


Job Description:

The primary responsibility of this position is to dispatch monitored alarms (this includes troubleshooting for alarm customers). Will also be responsible for processing 411 calls and Operator calls, answering repair service calls pertaining to phone service, DSL, and alarm repair. This position also includes any other duties pertaining to the Central Station. The Operator/alarm dispatcher reports to the Central Station Lead. This position will be working night, swing, and weekend shifts. Shifts are 4pm-midnight and 12am-8am


Job Duties:

  • Respond to alarm signals immediately with accuracy and professionalism.
  • Assist customers with alarm-related inquiries and troubleshooting.
  • Work with technicians and installers to verify that alarm signals are received correctly.
  • Provide directory assistance for 411 calls.
  • Field and log calls for trouble/phone repair (611).
  • Assist customers who dial "Operator" for assistance.
  • Sort and file work orders, customer updates, contracts, and emergency instructions in designated file cabinets.
  • Perform general office duties such as filing, data verification, and organization of customer records.
  • Capture and analyze market data from customer call-backs and surveys.
  • Download, upload, and test alarm panels with customers or technicians.
  • Provide after-hours support for DSL products, assisting customers with troubleshooting.
  • Stuff and sort bills, envelopes, and customer inserts for mailing.
  • Assist with various projects that require data entry and documentation.
  • Run and review Network Outage Test Tool (NOTT) reports to ensure alarm systems are communicating regularly.
  • Run and review Alarm Occurrence Reports to ensure compliance with standard operating procedures.
  • Must be Alarm Company Employee (ACE) certifiable and comply with industry regulations.
  • Maintain knowledge of company products, services, and procedures to assist customers efficiently.
  • Participate in training sessions and team meetings to stay updated on policies and best practices.
  • Perform other related duties as assigned by supervisors or management.
  • Other duties and responsibilities may be assigned as necessary.


Job Requirements:

  • Must have high school education or equivalent
  • Flexible schedule (weekends, holidays, varying shift schedules)
  • Must have exceptional communication skills, Spanish preferred but not required)
  • Must have good interpersonal skills with customer focus
  • Ability to adapt to different personalities and resolve conflicts with unpleasant customers


Physical, Mental and Environmental Requirements:

  • All requirements may be modified to reasonably accommodate individuals with disabilities.
  • Must be able to climb ladders, sit, bend, stoop, stand or walk for extended periods.
  • Must be available to work overtime, varied shifts and assume on-call duties as required.
  • Ability to work in temperature extremes ranging from +20o to +105o
  • Ability to lift and/or pull up to 120 lbs.


Compliance:

  • If you need an accommodation as part of the employment process, please contact Human Resources.
  • Sebastian is an Equal Opportunity Employer, including disabled and veterans.
  • If you want to view thePay Transparency Policy Statement, please click the link:English


Apply