ZipRecruiter

Log In

1

Live Chat Jobs in Sumter, SC (NOW HIRING)

SAFE Federal Credit Union

MSC SPECIALIST

Sumter, SC · On-site

Processes ATM/debit card Lost/Stolen, block, and purge requests to ensure there is no unauthorized use of the cards Responds to member and non-member inquiries via Live Chat. Responds to member ...

Zifty

Catering Delivery Driver

Columbia, SC · On-site

$36/hr

Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically

Zifty

Catering Delivery Driver

Columbia, SC

$36/hr

Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically

Varsity Tutors

Cursor Tutor

Columbia, SC · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Guides students through writing code with AI suggestions, using chat to generate and modify code ...

Liveops

Remote Customer Service Representative

Sumter, SC · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Petco

Customer Support, Petco Love Lost

Sumter, SC

Want to help pets live their best lives? We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be ...

Sherwin-Williams

Customer Service Specialist

Columbia, SC · On-site

$15.75 - $20.75/hr

Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and ...

next page

Showing results 1-20

All JobsLive Chat JobsLive Chat Jobs in Sumter, SC

Live Chat information

See Sumter, SC salary details

$20.9K

$53K

$77K

How much do live chat jobs pay per year?

As of Aug 8, 2026, the average yearly pay for live chat in Sumter, SC is $52,989.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,300.00 and $76,600.00 per year, depending on experience, location, and employer.

How do you become a live chat agent?

To become a live chat agent, candidates typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some prefer previous customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company tools and policies.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.
More about Live Chat jobs
What are the most commonly searched types of Live Chat jobs in Sumter, SC? The most popular types of Live Chat jobs in Sumter, SC are:
What are popular job titles related to Live Chat jobs in Sumter, SC? For Live Chat jobs in Sumter, SC, the most frequently searched job titles are:
What job categories do people searching Live Chat jobs in Sumter, SC look for? The top searched job categories for Live Chat jobs in Sumter, SC are:
What cities near Sumter, SC are hiring for Live Chat jobs? Cities near Sumter, SC with the most Live Chat job openings:
Live Chat jobs near you
Infographic showing various Live Chat job openings in Sumter, SC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $52,989 per year, or $25.5 per hour.

MSC SPECIALIST

SAFE Federal Credit Union

Sumter, SC • On-site

Full-time

Re-posted 9 days ago

Job description

SUMMARY:

The MSC Specialist is responsible for presenting, explaining and selling credit union products and services to members in a call center setting. It is also their responsibility to assist members to utilize these products and services.  This position requires the ability to communicate effectively with prospective and current members as well as representing the credit union and its products in a positive and professional manner.  These communication skills must translate effectively through Voice, written and electronic means.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Meets assigned sales and service goals. 

Processes financial transactions for members including such functions as opening and closing of accounts, issuing checks, processing deposits and withdrawals from accounts, issuing certificates, drafts and other negotiable instruments, processes bank wires, and opening and closing IRA accounts.

Performs phone transfers, withdrawals, loan advances/payments, NADA book values, credit card and debit card information, loan payoffs and miscellaneous account inquiries for members.

Responds to routine member inquiries regarding the operation of accounts, products and services, access to services, account discrepancies, direct deposit, check orders, cleared items, and available funds and assisting members with lost/stolen/forged items. 

Sells and cross sells members on all credit union products and services that meet their financial needs.

Initiates check orders.

Handles file maintenance on dormant or flagged accounts.

Supports and educates members on the use of Online Banking, Bill Pay, Mobile Banking and other electronic services.

Processes daily checks for electronic submissions

Researches and corrects account errors, to include:  posting errors, outlying branch errors, and Online Banking and Telephone Banking errors made by the member.

Also acts as an Answer Center to the rest of the Credit Union, providing answers on policy, procedures and other credit union information.

Processes ATM/debit card Lost/Stolen, block, and purge requests to ensure there is no unauthorized use of the cards

Responds to member and non-member inquiries via Live Chat.

Responds to member requests via email and Secure Support.

 Completes the functions of a MSC Specialist I, MSC Support Specialist, as needed.

Other duties as assigned.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); plus one year related experience and/or training; or equivalent combination of education and experience.

Apply