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Live Chat Jobs in Sumter, SC (NOW HIRING)

Zifty

Catering Delivery Driver

Columbia, SC · On-site

$36/hr

Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically

Zifty

Catering Delivery Driver

Columbia, SC · On-site

$36/hr

Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically

Varsity Tutors

Cursor Tutor

Columbia, SC · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Guides students through writing code with AI suggestions, using chat to generate and modify code ...

Host Healthcare

Travel OR RN - $1,859 per week

Camden, SC · On-site

$1.8K/wk

With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...

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All JobsLive Chat JobsLive Chat Jobs in Sumter, SC

Live Chat information

See Sumter, SC salary details

$20.9K

$53K

$77K

How much do live chat jobs pay per year?

As of Aug 28, 2026, the average yearly pay for live chat in Sumter, SC is $52,989.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,300.00 and $76,600.00 per year, depending on experience, location, and employer.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

More about Live Chat jobs

What are the most commonly searched types of Live Chat jobs in Sumter, SC?

The most popular types of Live Chat jobs in Sumter, SC are:

What are popular job titles related to Live Chat jobs in Sumter, SC?

For Live Chat jobs in Sumter, SC, the most frequently searched job titles are:

What job categories do people searching Live Chat jobs in Sumter, SC look for?

The top searched job categories for Live Chat jobs in Sumter, SC are:

What cities near Sumter, SC are hiring for Live Chat jobs?

Cities near Sumter, SC with the most Live Chat job openings:

Live Chat jobs near you
Infographic showing various Live Chat job openings in Sumter, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 70% In-person, and 30% Remote job distribution, with an average salary of $52,989 per year, or $25.5 per hour.

Financial Services Onsite Chat Specialist

Foundever

Sumter, SC • On-site

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Foundever rating

5.6

Company rating: 5.6 out of 10

Based on 193 frontline employees who took The Breakroom Quiz

44th of 72 rated call and contact centers

Job description

Financial Services Onsite Chat Specialist
Join our dynamic team at Foundever in Sumter, SC where every interaction is an opportunity to make a difference. We are seeking passionate individuals to join us on site at our office located at 1057 Broad Street, Suite B, Sumter, SC 29150. Please note that candidates must reside within commuting distance to our office.
Job Overview
As a Customer Chat Specialist at Foundever, you will support customers through secure digital chat channels for one of the largest banking and financial services providers in the U.S. You will assist customers with account questions, service requests, and financial inquiries while delivering professional and accurate support through written communication.
This role is ideal for individuals who prefer written communication over phone interactions and thrive in fast paced, detail driven environments. Associates are responsible for following banking, security, privacy, and compliance regulations while providing a high standard of customer care.
We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
  • Competitive Pay: Starting at $17/hour, with paid training at $15/hour.
  • Work Schedule: Minimum 40 hours per week, with weekend availability as needed.'
  • Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
  • Growth Opportunities: Clear pathways for career advancement within the company.

What We're Looking For
  • Location: Must reside in Sumter, SC, or within commuting distance
  • Age Requirement: Must be at least 18 years old
  • Education: High school diploma or GED equivalent is required
  • Experience: Experience in chat, banking, financial services, or contact center
  • environments preferred
  • Availability: Must have flexible availability during operating hours
  • Written Communication Skills: Strong grammar, professionalism, tone, and written customer service skills are essential
  • Compliance Awareness: Ability to handle confidential financial information while following security and privacy regulations

Key Skills
  • Written Communication: Clear, professional, and empathetic chat communication
  • Digital Navigation: Ability to navigate multiple systems and tools efficiently
  • Attention to Detail: Accurate documentation and careful handling of customer information
  • Problem Solving: Ability to assess customer needs and follow support processes effectively
  • Customer Care: Delivering a positive experience through timely and thoughtful support
  • Adaptability: Comfortable learning new systems, workflows, and banking procedures
  • Reliability: Dependable with a strong commitment to quality and compliance

About Foundever
Foundever® is a global leader in the customer experience (CX) industry. With 130,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at https://foundever.com/and connect with us on Facebook, LinkedIn, and Twitter.

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