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Live Chat Jobs in Spring Hill, TN (NOW HIRING)

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Interact continuously with viewers through live chat * Build excitement and momentum around auctions * Explain products and promotions clearly and accurately * Keep the show moving at a fast ...

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See Spring Hill, TN salary details

$22.1K

$55.9K

$81.3K

How much do live chat jobs pay per year?

As of Aug 22, 2026, the average yearly pay for live chat in Spring Hill, TN is $55,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $80,900.00 per year, depending on experience, location, and employer.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

What are the most commonly searched types of Live Chat jobs in Spring Hill, TN?

The most popular types of Live Chat jobs in Spring Hill, TN are:

What are popular job titles related to Live Chat jobs in Spring Hill, TN?

For Live Chat jobs in Spring Hill, TN, the most frequently searched job titles are:

What job categories do people searching Live Chat jobs in Spring Hill, TN look for?

The top searched job categories for Live Chat jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Live Chat jobs?

Cities near Spring Hill, TN with the most Live Chat job openings:

Infographic showing various Live Chat job openings in Spring Hill, TN as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $55,947 per year, or $26.9 per hour.

Live Shopping Host / On-Camera Sales

Black Label Diamonds

Nashville, TN • On-site

$40 - $50/hr

Full-time

PTO

Posted 3 days ago

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Job description

Live Shopping Host / On-Camera Sales — Black Label Diamonds $40-$50 hourly


Location: In-person
Job Type: Part time week 1-2 and full time thereafter. Training week will be around 15 hours. Week 2 20-25 hours. Week 3 30+ hours. Week 4 and on full time 40 hours per week with optional overtime.
Pay: $20/hour + 5% of all sales during your shows. Current earnings will be a total of $40-$50 per hour with hourly and commission.
Schedule: Flexible shifts- Morning, afternoon, and night time shifts as well as rotating weekends required. You will work one Saturday or Sunday per week (not both). In the future seniority will allow opportunity for a weekday only schedule.


Black Label Diamonds is a rapidly growing live-commerce diamond business selling through Whatnot. We’re looking for an energetic, charismatic Live Shopping Host to become one of the on-camera faces of our shows.

This is not traditional retail sales and it is not a scripted presenter position. Our shows are fast-paced, interactive live broadcasts where hundreds of viewers may be watching, bidding, asking questions, and interacting with the host in real time.

You’ll be responsible for creating energy, entertaining the audience, presenting our products, running auctions, interacting with viewers, and keeping the show moving.

You do not need diamond or jewelry experience. We will teach you the product and the platform.

What we cannot teach as easily is personality. We're looking for someone who is naturally engaging, quick on their feet, comfortable being seen by a large audience, and capable of making strangers want to stick around and participate.


What You'll Do

  • Host live sales broadcasts on Whatnot
  • Present and sell lab-grown diamonds through live auctions
  • Interact continuously with viewers through live chat
  • Build excitement and momentum around auctions
  • Explain products and promotions clearly and accurately
  • Keep the show moving at a fast, consistent pace
  • Learn and follow Whatnot platform rules and BLD compliance procedures
  • Maintain accurate language about products and avoid unsupported claims
  • Develop relationships with repeat viewers and help build the BLD community
  • Work with the owner and team to continuously improve the show format

Who We're Looking For

We are particularly interested in people with backgrounds in live entertainment, social media, content creation, hospitality, bartending, serving, acting, music, broadcasting, sales, promotions, beauty, nightlife, or other highly social/customer-facing work.

You may be an excellent fit if you're someone who:

  • Has a naturally outgoing and entertaining personality
  • Is extremely comfortable speaking on camera
  • Can talk continuously without sounding scripted
  • Thinks quickly and improvises well
  • Can maintain high energy for several hours
  • Is comfortable joking and having fun with an audience
  • Can sell enthusiastically without sounding like a stereotypical salesperson
  • Handles pressure without becoming flustered
  • Can simultaneously talk, read chat, monitor an auction, and interact with viewers
  • Is dependable and punctual
  • Can learn detailed rules and follow them consistently
  • Takes compliance and accuracy seriously

Experience

Professional hosting experience is NOT required.

We're much more interested in presence, personality, confidence, communication ability, and coachability than having a specific résumé.

Experience with TikTok Live, Whatnot, Twitch, YouTube Live, Instagram Live, livestreaming, content creation, sales, acting, radio, podcasting, hospitality, entertainment, or public speaking is a plus.


What Success Looks Like

A great BLD host doesn't simply announce products.

You create a room people want to stay in.

You learn viewers' names. You joke with the audience. You recognize regulars. You create excitement around auctions. You know when to speed things up and when to interact with the room.

At the same time, accuracy and compliance are non-negotiable. You're representing a business selling real diamonds, so product descriptions and statements must be accurate even when the show is moving quickly.


Training

You will receive hands-on training covering:

  • Whatnot and live-auction operation
  • BLD's show format
  • Diamond basics and terminology
  • Product presentation
  • Auction pacing
  • Viewer engagement
  • Platform compliance
  • Show setup and equipment

You'll initially train alongside an experienced host before independently running shows.


Growth Opportunity

BLD is currently expanding its live-selling operation significantly. We're looking for hosts who want to grow with the business rather than simply pick up occasional shifts.

Strong performers may have opportunities for additional hours, increased responsibility, lead-host responsibilities, and compensation growth as the operation expands.


To Apply

Please submit your résumé and tell us briefly why you think you'd be good on camera in front of a live audience.

Experience is valuable, but personality matters enormously for this position.