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Live Chat Jobs in Rhode Island (NOW HIRING)

eth

Design Selling Leader

Cranston, RI

Demonstrated use of technology and social media to drive business; experience with Live Chat, Augmented Reality and 3D Room Planner a plus. As a Design Selling Leader, you: * Partner with Managers ...

Ethan Allen

Design Selling Leader

Cranston, RI · On-site

Demonstrated use of technology and social media to drive business; experience with Live Chat, Augmented Reality and 3D Room Planner a plus. As a Design Selling Leader, you: * Partner with Managers ...

eth

Design Selling Leader

Cranston, RI

Demonstrated use of technology and social media to drive business; experience with Live Chat, Augmented Reality and 3D Room Planner a plus. As a Design Selling Leader, you: * Partner with Managers ...

eth

Design Selling Leader

Cranston, RI · On-site

Demonstrated use of technology and social media to drive business; experience with Live Chat, Augmented Reality and 3D Room Planner a plus. As a Design Selling Leader, you: * Partner with Managers ...

eth

Design Selling Leader

Cranston, RI · On-site

Demonstrated use of technology and social media to drive business; experience with Live Chat, Augmented Reality and 3D Room Planner a plus. As a Design Selling Leader, you: * Partner with Managers ...

eth

Design Selling Leader

Cranston, RI · On-site

Demonstrated use of technology and social media to drive business; experience with Live Chat, Augmented Reality and 3D Room Planner a plus. As a Design Selling Leader, you: * Partner with Managers ...

Morley

Vehicle Return Clerk (Remote - Michigan)

Carolina, RI · Remote

$17 - $22.75/hr

Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours ...

Morley

Meeting and Event Coordinator (Remote)

Carolina, RI · Remote

$20.50 - $27.25/hr

Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat hours: * M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p ...

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All JobsLive Chat JobsLive Chat Jobs in Rhode Island

Live Chat information

See Rhode Island salary details

$23K

$58.3K

$84.7K

How much do live chat jobs pay per year?

As of Aug 22, 2026, the average yearly pay for live chat in Rhode Island is $58,269.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,300.00 and $84,200.00 per year, depending on experience, location, and employer.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

More about Live Chat jobs

What are the most commonly searched types of Live Chat jobs in Rhode Island?

The most popular types of Live Chat jobs in Rhode Island are:

What are popular job titles related to Live Chat jobs in Rhode Island?

For Live Chat jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Live Chat jobs in Rhode Island look for?

The top searched job categories for Live Chat jobs in Rhode Island are:

What cities in Rhode Island are hiring for Live Chat jobs?

Cities in Rhode Island with the most Live Chat job openings:

Live Chat jobs near you
Infographic showing various Live Chat job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $58,269 per year, or $28 per hour.

Game Presenters (Dealers) - Part Time

Bally's Corporation

Lincoln, RI • On-site

$7.50/hr

Part-time

Re-posted 26 days ago

Bally's rating

6.6

Company rating: 6.6 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

14th of 15 rated gambling companies

Job description

Responsibilities:

  • Professional presentation and control of the studio casino games at the table, as well as on our systems, at all times.
  • Offering a pleasant gaming experience with professional and proper interaction with customers through the live chat system.
  • Providing high standards of professionalism and manners towards the live casino audience.
  • Always be smart and presentable, and knowledgeable of our products.
  • Occasionally, as the face of the company, you may be requested to participate in photos and or videos for the purpose of creating promotional materials.
  • Cooperate with Service Manager, providing any constructive feedback when necessar

      Working Conditions:

      • Mostly indoors and generally climate-controlled environment.
      • Noise, smoke and odors.
      • Working with others and independently

      Target Hourly Range: $7.50 per hour

      Bally's Lincoln Casino Resort: About | LinkedIn 

      Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

      What Bally's employees say

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      Benefits

      Hours and flexibility

      Workplace

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