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Live Chat Support Jobs in Iowa (NOW HIRING)

Lennar

Internet Sales Coordinator

Des Moines, IA

$18.25 - $25.25/hr

Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...

Lennar Homes

Internet Sales Coordinator

Des Moines, IA · On-site

$18.25 - $25.25/hr

Provide prompt and effective communication via email, live chat, phone and 1-800 numbers. Maintain ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...

Lennar

Internet Sales Coordinator

Des Moines, IA · On-site

$18.25 - $25.25/hr

Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...

Heartland Co-op

Customer Service Representative I

Wever, IA · On-site

$15 - $20.50/hr

... and live chat. * Bill products, receive payments, run scale, and track inventory. * Assist in ... Team Work - Supports everyone's efforts to succeed. * Organizational Support - Follows policies and ...

Heartland Co-op

Customer Service Representative I

Millerton, IA · On-site

$16.50 - $22.50/hr

... and live chat. * Bill products, receive payments, run scale, and track inventory. * Assist in ... Team Work - Supports everyone's efforts to succeed * Organizational Support - Follows policies and ...

Heartland Co-op

$15.25 - $20.50/hr

... and live chat. * Bill products, receive payments, run scale, and track inventory. * Assist in ... Team Work - Supports everyone's efforts to succeed . * Organizational Support - Follows policies ...

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Showing results 21-40

All JobsLive Chat Support JobsLive Chat Support Jobs in Iowa

Live Chat Support information

See Iowa salary details

$11

$23

$39

How much do live chat support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for live chat support in Iowa is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $26.63 per hour, depending on experience, location, and employer.

What is a live chat support?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a live chat support do?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in live chat support?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are the most commonly searched types of Live Chat Support jobs in Iowa?

The most popular types of Live Chat Support jobs in Iowa are:

What job categories do people searching Live Chat Support jobs in Iowa look for?

The top searched job categories for Live Chat Support jobs in Iowa are:

What cities in Iowa are hiring for Live Chat Support jobs?

Cities in Iowa with the most Live Chat Support job openings:

Live Chat Support jobs near you
Infographic showing various Live Chat Support job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,899 per year, or $23.5 per hour.

Patient Services Specialist (Full-Time)

The Iowa Clinic

West Des Moines, IA • On-site

$18.50 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

The Iowa Clinic rating

7.0

Company rating: 7.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Description
Looking for a career where you love what you do and who you do it with? You're in the right place.
Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa.
By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
Think you've got what it takes to join our TIC team? Keep reading...
A day in the life...
Wondering what a day in the life of a Patient Services Specialist at The Iowa Clinic might look like?
  • Arrive at work in the morning - no night shifts here! And bonus - since we allow you to "dress for your day", you can wear jeans when your schedule allows!
  • Provide exceptional patient service by answering patient phone calls, clinical inquiries and billing inquiries from the incoming multi-line telephone system in a call center setting.
  • Be a master of multitasking and answer patient questions multi-line live chat system.
  • Review, audit, and monitor all incoming appointments and payments made from the online system to ensure patients have an exceptional and easy healthcare experience.
  • Work as a part of team that supports clinical staff and physicians in doing what they do best - providing excellent healthcare.
  • Participate in a department potluck or team building activity over lunch.
  • Visit The Iowa Clinic intranet to see what volunteer opportunities are available to you this month and read what is happening around the clinic.
  • Be a positive, professional representative of The Iowa Clinic.
  • Leave in the evening - hooray for working standard clinic hours!

This job might be for you if you have...
Education
  • High school diploma or equivalent

Qualifications
  • A desire to find a meaningful, fulfilling career
  • Exceptional customer service skills
  • Effective communication skills
  • A positive and team-oriented attitude

Bonus points if...
  • Have experience using a multi-line telephone system experience (inbound and outbound) in a call center setting
  • You love exceeding people's expectations
  • You enjoy having fun where you work
  • Finding meaningful connections is what you live for

Know someone else who might be a great fit for this role? Share it with them!
What's in it for you
  • One of the best 401(k) programs in central Iowa, including employer match and profit sharing
  • Employee incentives to share in the Clinic's success
  • Generous PTO accruals and paid holidays
  • Health, dental and vision insurance
  • Quarterly volunteer opportunities through a variety of local nonprofits
  • Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night... we could go on and on
  • Monthly departmental celebrations, casual dress code and clinic-wide competitions
  • Employee rewards and recognition program
  • Health and wellness program with up to $350/year in incentives
  • Employee feedback surveys
  • All employee meetings, team huddles and transparent communication

What The Iowa Clinic employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply