1

Live Chat Operator Jobs in Kentucky (NOW HIRING)

Service Advisor Assistant

Louisville, KY ยท On-site

$13.75 - $18.25/hr

Family-owned and operated Responsibilities * Schedule service appointments and speak with customers ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

Service Advisor Assistant

Louisville, KY ยท On-site

$14.50 - $19.25/hr

Family-owned and operated Responsibilities * Schedule service appointments and speak with customers ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

Service Advisor Assistant

Louisville, KY ยท On-site

$13.75 - $18.25/hr

Family-owned and operated Responsibilities * Schedule service appointments and speak with customers ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

Service Advisor Assistant

Louisville, KY ยท On-site

$13.75 - $18.25/hr

Family-owned and operated Responsibilities * Schedule service appointments and speak with customers ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

Utility Operator

Winchester, KY ยท On-site

$18/hr

... live well. This position is in our specialized portfolio enterprise where we serve diverse ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Utility Operator

Winchester, KY ยท On-site

$18/hr

... live well. This position is in our specialized portfolio enterprise where we serve diverse ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

... live well. This position is in our specialized portfolio enterprise where we serve diverse ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Utility Operator

Winchester, KY ยท On-site

$18/hr

... live well. This position is in our specialized portfolio enterprise where we serve diverse ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Supporting Your Well-being 3M offers many programs to help you live your best life - both ... Chat with Max For assistance with searching through our current job openings or for more ...

Machine Operator

Hebron, KY ยท On-site

$22.95/hr

Supporting Your Well-being 3M offers many programs to help you live your best life - both ... Chat with Max For assistance with searching through our current job openings or for more ...

Supporting Your Well-being 3M offers many programs to help you live your best life - both ... Chat with Max For assistance with searching through our current job openings or for more ...

Machine Operator

Hebron, KY ยท On-site

$2.2K/wk

Supporting Your Well-being 3M offers many programs to help you live your best life - both ... Chat with Max For assistance with searching through our current job openings or for more ...

... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ...

next page

Showing results 1-20

Live Chat Operator information

See Kentucky salary details

$12

$24

$38

How much do live chat operator jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for live chat operator in Kentucky is $24.10, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $24.42 per hour, depending on experience, location, and employer.

What is the difference between Live Chat Operator vs Customer Service Representative?

AspectLive Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote or call center settingsCall centers, retail stores, or office settings
Industry UsageOnline businesses, e-commerce, tech supportRetail, telecom, banking, and various service sectors
Common TasksResponding to live chat inquiries, troubleshootingHandling calls, emails, in-person support, resolving issues

While both roles involve assisting customers, Live Chat Operators primarily communicate via online chat platforms, focusing on quick, written responses. Customer Service Representatives may handle multiple communication channels, including calls and emails, often in more diverse environments. The roles overlap in customer support skills but differ in communication methods and work settings.

What Does a Live Chat Operator Do?

As a live chat operator, your job is to assist other people using an online chat system. In this role, you may manage the communication process to understand what people are contacting you about, help isolate and resolve problems, and respond to any inquiry about products or services. Live chat operators often work in a customer service role, but this can vary by company. Depending on the industry, you may also provide medical advice, counseling, research services, or various other types of help. You can do jobs that focus exclusively on live chat from a call center, an office, or from home.

What are some typical challenges a Live Chat Operator might face during a shift?

Live Chat Operators often handle multiple conversations simultaneously, which can be challenging when balancing speed and accuracy. They may encounter difficult or frustrated customers, requiring patience and strong conflict resolution skills. Additionally, operators must quickly navigate internal resources and collaborate with other team members or departments to resolve complex issues efficiently. Staying updated with product knowledge and company policies is also essential for providing accurate information.

What are the key skills and qualifications needed to thrive as a Live Chat Operator, and why are they important?

To thrive as a Live Chat Operator, you need excellent written communication skills, fast and accurate typing, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding soft skills include patience, problem-solving, and the ability to multitask under pressure. These skills are essential for providing timely, effective support and ensuring customer satisfaction in a digital environment.

What are live chat operators?

Live chat operators are customer service professionals who assist customers in real-time through online chat platforms. They handle inquiries, resolve complaints, provide product or service information, and guide users through processes on a website. Their main goal is to ensure customer satisfaction by delivering prompt, helpful, and friendly support. Live chat operators often work for e-commerce sites, tech companies, and service providers, helping to boost sales and improve the customer experience.
What are the most commonly searched types of Live Chat Operator jobs in Kentucky? The most popular types of Live Chat Operator jobs in Kentucky are:
What are popular job titles related to Live Chat Operator jobs in Kentucky? For Live Chat Operator jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Live Chat Operator jobs in Kentucky look for? The top searched job categories for Live Chat Operator jobs in Kentucky are:
Infographic showing various Live Chat Operator job openings in Kentucky as of July 2026, with employment types broken down into 58% Full Time, 8% Part Time, and 34% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $50,132 per year, or $24.1 per hour.

Service Advisor Assistant

Sternberg Chevrolet

Louisville, KY โ€ข On-site

$13.75 - $18.25/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 7 days ago


Job description

Job Summary: We are looking for aย Service Advisor Assistantย to join our growing team! The right candidate will have a strong customer service background and computer skills. The day-to-day duties of this role include scheduling service appointments, respond quickly to customer phone calls, and confirm scheduled appointments. Write up and handle light maintenance work orders.

Benefits

  • Medical and dental insurance
  • 401k Plan
  • PTO
  • Life insurance
  • Short-term disability
  • Growth opportunities
  • Employee discounts
  • Family-owned and operated

Responsibilities

  • Schedule service appointments and speak with customers, write up light maintenanceย work orders, provide estimates and ASRย to customers.
  • Actively listen to customers, answering their questions, and directing them appropriately as they request
  • Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries
  • Advise maintenance recommendations
  • Confirm scheduled and missed appointments

Qualifications

  • Strong computer skills, including Outlook, Excel and Word (and preferably dual-screen experience)
  • Strong customer service background
  • Excellent verbal and written communication skills
  • Punctual, reliable and eager to improve
  • Clean driving record and valid driverโ€™s license

About Us:ย Customers have trusted Sternberg Automotive Group for over 60 years! We are a humble, family-owned dealership with locations across Southern Indiana and in Louisville, Kentucky.ย  Our group provides services for just about every facet of the transportation industry - Cars, Trucks, Leasing, Rental Parts, Vehicle Repair, Equipment, Collision Repair - you name it, we have it!ย  Our enthusiasm and excitement for automobiles as well as delivering exceptional customer service has made us a go-to regional automotive destination.ย The Sternberg Automotive group demonstrates the same local, family business atmosphere at all our dealerships since all are still run by the Sternberg Family!ย 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.