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Live Chat From Home Jobs in Rising Sun, IN (NOW HIRING)

M/I Homes

New Home Consultant

Cincinnati, OH · On-site

Act as the primary point of contact for homebuyers, providing support from initial meeting to home ... where we live and work. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free ...

M/I Homes

New Home Consultant

Cincinnati, OH · On-site

Act as the primary point of contact for homebuyers, providing support from initial meeting to home ... where we live and work. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free ...

M/I Homes

New Home Consultant

Cincinnati, OH

Act as the primary point of contact for homebuyers, providing support from initial meeting to home ... where we live and work. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free ...

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All JobsLive Chat JobsLive Chat From Home JobsLive Chat From Home Jobs in Rising Sun, IN

Live Chat From Home information

Are remote live chat from home jobs real?

Remote live chat from home jobs are legitimate positions where companies hire agents to communicate with customers via online chat platforms. These roles often require good communication skills, computer literacy, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the company's credibility before applying.

What is the difference between Live Chat From Home vs Customer Service Representative?

AspectLive Chat From HomeCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote depending on employer
Required SkillsCommunication, typing, problem-solvingCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service experience helpsCustomer service experience often preferred
Industry UsageOnline retail, tech support, service industriesRetail, telecom, finance, and more

Live Chat From Home and Customer Service Representative roles share similar skills and industry usage, but Live Chat From Home is specifically focused on online, remote communication via chat platforms. Customer Service Representatives may work in various settings, including in-person or remote, and often handle multiple communication channels.

What is a live chat from home job?

A live chat from home customer service agent works online to help customers with their questions and troubleshooting inquiries. Your responsibilities in this virtual job are to help callers with their IT issues, answer questions about your employer’s products or services, help customers troubleshoot their device or their service, and aid clients with their bills or accounts. Other duties may include facilitating returns, taking orders, and answering customer complaints. Your work takes place in a chat window where you provide customer service in real-time via typing to the people who contact you for assistance. You may be able to do this work on your phone, but most employers expect you to have a computer. When you can’t answer a question, you call a supervisor that can.

What are some common challenges faced by remote live chat agents and how can they be addressed?

Remote live chat agents often face challenges such as managing multiple conversations at once, maintaining consistent response quality, and staying engaged without in-person supervision. To address these, it's important to develop strong multitasking and time management skills, follow standardized scripts or guidelines, and participate in regular team check-ins or training sessions. Staying connected with your team through chat tools and seeking feedback can also help improve performance and job satisfaction.

What are the key skills and qualifications needed to thrive as a live chat from home agent, and why are they important?

To thrive as a Live Chat From Home agent, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Excellent problem-solving abilities, patience, and professionalism help you stand out in handling diverse customer inquiries remotely. These skills ensure efficient, high-quality support and positive customer experiences in a virtual environment.

How do you become a live chat from home agent?

To become a live chat from home agent, you typically need strong communication skills, basic computer proficiency, and reliable internet access. Many employers require prior customer service experience and may ask for familiarity with chat software or CRM tools; some roles also require a high school diploma or equivalent.
More about Live Chat From Home jobs
What cities near Rising Sun, IN are hiring for Live Chat From Home jobs? Cities near Rising Sun, IN with the most Live Chat From Home job openings:
Live Chat From Home jobs near you
Infographic showing various Live Chat From Home job openings in Rising Sun, IN as of July 2026, with employment types broken down into 75% Full Time, 11% Part Time, and 14% Contract. Highlights an 86% In-person, and 14% Remote job distribution.

New Home Consultant

M/I Homes

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving's drive to always "treat the customer right," we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation's leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
As a New Home Consultant, you will play a key role in guiding our customers through the homebuying journey. Your responsibilities will include showcasing our product features, floorplans, and designs to match the specific needs of each customer. You will serve as a trusted advisor, collaborating with internal teams to ensure a seamless homebuilding process and customer satisfaction at every step.
Key Responsibilities:
  • Convert visiting customers to new home communities into future homeowners
  • Utilize various resources to generate sales, including marketing materials, model homes, and realtor relationships
  • Ability to achieve monthly, quarterly and annual sales and customer service goals with minimal supervision
  • Stay informed about market trends and competitors to maintain M/I Homes' industry-leading position
  • Educate potential buyers on M/I Homes' offerings, community advantages, financing programs, and more
  • Act as the primary point of contact for homebuyers, providing support from initial meeting to home closing
  • Collaborate with internal teams and attend division meetings to ensure effective communication and a seamless homebuilding process
  • Maintain M/I Homes' brand image by monitoring community appearance and home maintenance

Requirements
  • Associate's degree preferred but not required. Equivalent training in sales and marketing
  • Minimum 2 years of new home sales relevant experience in the housing market with a demonstrated track record of success both in sales volume and customer satisfaction
  • Goal-oriented with ability to balance individual and collaborative team work
  • Exhibits adaptability, confidence, creativity, resiliency, Self-motivated and customer-service oriented
  • Strong communication including active listening, observation, negotiation, selling and organizational skills
  • Proficiency in computer skills and willingness to adapt to new technology

Work Conditions:
  • Weekend work required
  • Comfortable working outdoors in varying weather conditions
  • Must have a personal cell phone for business use and a valid driver's license
  • Ability to demonstrate homes with multiple levels and varying stages of development

Benefits
M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.
We are committed to attracting, developing, and retaining talent that reflects the customers we serve and the communities where we live and work.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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