Bothell, WA · On-site
$21.05 - $30.09/hr
The Online Sales Counselor supports sales and marketing initiatives by responding, qualifying, and ... Respond quickly to "Live Chat" inquiries and answer questions, as you are responsible for guiding ...
New
Bothell, WA · On-site
$21.05 - $30.09/hr
The Online Sales Counselor supports sales and marketing initiatives by responding, qualifying, and ... Respond quickly to "Live Chat" inquiries and answer questions, as you are responsible for guiding ...
New
California, MO · On-site
$5.0K/mo
... Counselor supports the full communication cycle from pre‑application through enrollment. This ... Communicate with students through phone, email, live chat, Chatbot, social media, and other ...
California, MO · On-site
$5.0K/mo
... Counselor supports the full communication cycle from pre‑application through enrollment. This ... Communicate with students through phone, email, live chat, Chatbot, social media, and other ...
San Jose, CA · On-site
$5.0K - $7.2K/mo
... Counselor supports the full communication cycle from pre‑application through enrollment. This ... Communicate with students through phone, email, live chat, Chatbot, social media, and other ...
San Jose, CA · On-site
$5.0K - $7.2K/mo
... Counselor supports the full communication cycle from pre‑application through enrollment. This ... Communicate with students through phone, email, live chat, Chatbot, social media, and other ...
California, MO · On-site
$5.0K/mo
... Counselor supports the full communication cycle from pre‑application through enrollment. This ... Communicate with students through phone, email, live chat, Chatbot, social media, and other ...
California, MO · On-site
$5.0K/mo
... Counselor supports the full communication cycle from pre‑application through enrollment. This ... Communicate with students through phone, email, live chat, Chatbot, social media, and other ...
Columbus, OH · On-site
$50K - $67K/yr
Crisis Assessment And Counseling Specialist Responsible for providing crisis assessment and ... Operates and responds to live text/chat interaction requests, incorporating the process of ...
Columbus, OH · On-site
$50K - $67K/yr
Crisis Assessment And Counseling Specialist Responsible for providing crisis assessment and ... Operates and responds to live text/chat interaction requests, incorporating the process of ...
Nashville, TN · On-site
The Online Sales Counselor supports sales and marketing initiatives by responding, qualifying, and ... to "Live Chat" inquiries and answer questions, as you are responsible for guiding the customer ...
New
Nashville, TN · On-site
The Online Sales Counselor supports sales and marketing initiatives by responding, qualifying, and ... to "Live Chat" inquiries and answer questions, as you are responsible for guiding the customer ...
New
Orlando, FL · On-site +1
High school diploma or equivalent. * 1-2 years Call Center Experience preferably in a live chat ... Ability to advise and counsel customers in a quick and efficient manner * Ability to multitask by ...
Orlando, FL · On-site +1
High school diploma or equivalent. * 1-2 years Call Center Experience preferably in a live chat ... Ability to advise and counsel customers in a quick and efficient manner * Ability to multitask by ...
Bothell, WA · On-site
$21.05 - $30.09/hr
The Online Sales Counselor supports sales and marketing initiatives by responding, qualifying, and ... to "Live Chat" inquiries and answer questions, as you are responsible for guiding the customer ...
New
Bothell, WA · On-site
$21.05 - $30.09/hr
The Online Sales Counselor supports sales and marketing initiatives by responding, qualifying, and ... to "Live Chat" inquiries and answer questions, as you are responsible for guiding the customer ...
New
$22 - $24/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
Quick apply
$22 - $24/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
Boston, MA · On-site
$22 - $24/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
Boston, MA · On-site
$22 - $24/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
Baltimore, MD · On-site
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
Baltimore, MD · On-site
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
San Francisco, CA · On-site
$24/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
San Francisco, CA · On-site
$24/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
Pasadena, CA · On-site
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
Pasadena, CA · On-site
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
Scottsdale, AZ · On-site
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
Scottsdale, AZ · On-site
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
San Francisco, CA · On-site
$24/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
San Francisco, CA · On-site
$24/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
Santa Monica, CA · On-site
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
Santa Monica, CA · On-site
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
Quick apply
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
Palo Alto, CA · On-site
$24 - $26/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
Palo Alto, CA · On-site
$24 - $26/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
San Jose, CA · On-site
$24 - $26/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
San Jose, CA · On-site
$24 - $26/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
Atlanta, GA · On-site
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
Atlanta, GA · On-site
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Our Employee Assistance program offers 24/7 access to counseling! * Giving Back and Volunteer ...
$6.73 - $8.19
1% of jobs
$8.19 - $9.66
4% of jobs
$9.66 - $11.12
7% of jobs
$12.27 is the 25th percentile. Wages below this are outliers.
$11.12 - $12.59
16% of jobs
$12.59 - $14.05
13% of jobs
The median wage is $14.55 / hr.
$14.05 - $15.52
26% of jobs
$16.27 is the 75th percentile. Wages above this are outliers.
$15.52 - $16.98
15% of jobs
$16.98 - $18.44
9% of jobs
$18.44 - $19.91
5% of jobs
$19.91 - $21.37
1% of jobs
$21.37 - $22.84
2% of jobs
$6
$14
$22
For Live Chat Counselor jobs, the most frequently searched job titles are:
Bothell, WA • On-site
$21.05 - $30.09/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 3 days ago
New
9.9
Based on 5 frontline employees who took The Breakroom Quiz
Washington Real Estate License is required for this role.
What You'll Do:
The Online Sales Counselor supports sales and marketing initiatives by responding, qualifying, and managing e-Leads, internet traffic, email, text, and phone information requests.
Your Key Responsibilities Include:
Provide same-day, immediate email/phone responses to all leads from the Century Communities website, 3rd party sources, signage, and other marketing.
Respond quickly to "Live Chat" inquiries and answer questions, as you are responsible for guiding the customer through the "Buy Now" process.
Qualify leads and follow up multiple times with prospects until the contract is completed online.
Maintain a database of leads through Salesforce CRM.
Maintain a toll-free number and voicemail for leads.
Assist prospects in selecting the best Century Communities location for prospective homebuyers.
Communicate with Divisions/Regions regarding ongoing email campaigns, promotions, and online new community launches on the website.
Provide reporting of internet lead activity and sales conversion daily, weekly, and monthly.
Provide consistent follow-up with all leads received at the 3, 7, 14, 21- and 28-day milestones via Salesforce CRM drip campaigns.
Act as a customer service "concierge" once the customer has signed the contract. Proactively provide construction updates, lender updates, and title company updates up to closing.
Focus on decreasing cancellation rates by proactively interacting with customers.
Enhance customer experience and satisfaction by consistently communicating with the customer and keeping them engaged.
Perform other duties as needed or assigned.
What You Have:
You enjoy sales and marketing activities and have a high-energy, upbeat, can-do attitude.
Advanced internet, email, and sales contact database experience.
Proficient at overcoming various sales objectives and concerns.
Strong computer skills, including Microsoft Office, Excel, Outlook, and database management, and the ability to type at 45 WPM or more.
Detail-oriented, outstanding follow-up skills, customer-focused.
Excellent email writing and telephone communication skills.
Solid organizational, planning, and managing skills.
Must be able to work in an unstructured environment and quickly tackle ad-hoc projects with minimal supervision.
Excellent time-management skills with working on several projects at once under deadlines.
Your Education and Experience:
A High School diploma or equivalent is required. A Bachelor's Degree in marketing or a related business field is preferred.
Washington Real Estate License is required for this role.
A minimum of 2 years of customer service and internet sales, cold calling, or call center experience.
*This is a hybrid position based in Washington*
Compensation: Century Communities (the "Company") intends to offer the selected candidate an hourly rate in the range of $21.05 - $30.09/hour with the potential for other financial incentives. Actual offers will be based on a variety of factors, including experience. Employees will have access to paid time off, medical, dental, vision, basic life insurance, and the Company's 401(k) plan
Sourced by ZipRecruiter
Real estate and rental and leasing
1,001 - 5,000 Employees
Greenwood Village, CO, US
2002
