STORE MANAGER - GAS STATION/C-STORE IN AUBURN HILLS, MI
Location: Auburn Hills, MI (In-Person)
Job Type: Full-Time (40โ45 hours/week, including rotating weekends and holidays)
Salary Range: $70,000 โ $80,000/year + performance bonuses and competitive benefits
We are seeking an upscale, service-driven Store Manager to oversee our premium fuel station and luxury convenience store. This is not a typical highway rest stop. Our location features grab-and-go gourmet snacks and meals, liquor, wine, and craft beer selection, and an immaculate, modern fueling environment.
The ideal candidate will operate the venue like a high-end boutique retail store. You will manage daily operations, motivate a hospitality-minded team, optimize inventory, and ensure our location delivers a flawless, white-glove guest experience for Auburn Hills commuters, corporate professionals, and local residents.
Key Responsibilities
Guest Experience & Visual Standards
- Enforce Concierge-Level Service: Train and hold team members accountable to deliver five-star customer service, greeting and thanking every guest with genuine warmth.
- Maintain Elite Cleanliness: Oversee the pristine presentation of the interior store, high-end restrooms, coffee bars, and the outdoor fueling forecourt.
- Luxury Visual Merchandising: Arrange artisan food, premium beverages, and high-margin goods according to strict premium display standards.
Financial & Fuel Operations
- Drive Profitability: Analyze financial reports and customer buying trends to hit monthly sales and profit targets.
- Fuel Logistics Management: Monitor live underground fuel levels and coordinate with distributors to ensure optimal supply pricing and zero downtime.
- Shrinkage & Cash Auditing: Manage strict cash control, daily banking drops, and regular inventory counts to minimize retail shrinkage.
Leadership & Team Development
- Talent Lifecycle: Hire, onboard, train, and mentor a professional team of shift supervisors, cashiers, and food service staff.
- Labor Scheduling: Create optimized weekly staff schedules that align labor hours with peak commuting traffic.
- Performance Coaching: Deliver regular feedback, resolve employee conflicts, and foster a professional, collaborative environment.
Vendor & Compliance Management
- Premium Vendor Relations: Partner with high-end food, beverage, and local specialty item distributors to source unique inventory.
- Regulatory Compliance: Ensure 100% compliance with Michigan state laws, health department codes, liquor/tobacco sales regulations, and environmental protocols for fuel storage.
Qualifications & Skills
Required:
- Experience: 3+ years of retail store management experience. Experience in premium convenience environments, high-volume restaurants, upscale specialty grocery, or hospitality is highly preferred.
- Leadership: Exceptional team-building skills with a proven track record of managing a team in a fast-paced retail footprint.
- Technical Savvy: Proficiency in modern Point of Sale (POS) networks, back-office inventory systems, and Microsoft Office.
- Availability: Flexibility to work changing shifts, including early mornings, evenings, and rotating weekends.
- Physical Stamina: Ability to stand for prolonged periods, move around the storefront freely, and lift up to 40 pounds for inventory stocking.
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