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Linux Technical Support Engineer Jobs in Utah (NOW HIRING)

LVT

Technical Support Engineer II

American Fork, UT · On-site +1

ABOUT THIS ROLE As a Technical Support Engineer II at LVT, you will independently troubleshoot and ... Independently resolve incidents involving cellular, LAN, or Linux-based systems on deployed units

Novarad Corporation

Be Seen First

Technical Support Engineer III

Provo, UT · On-site

You'll help shape technical processes, influence product improvements, and develop the next generation of support engineers while remaining hands-on with advanced troubleshooting. Candidates must ...

Novarad

Technical Support Engineer #3

Provo, UT · On-site

Technical Support Engineer III As a Technical Support Engineer III, you'll serve as one of Novarad's technical experts and a trusted resource for both customers and teammates. You'll solve our most ...

VAST Data

Customer Support Engineer

Lehi, UT · On-site

Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert ... Knowledge and working experience in common Linux system administration tasks and Linux OS in ...

1104 SUSE LLC

Cloud Native Support Engineer

Provo, UT · On-site

Through industry-leading Linux, Kubernetes, Edge and AI infrastructure solutions, SUSE delivers the ... It primarily focuses on resolving complex technical challenges within Kubernetes-as-a-Service ...

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Linux Technical Support Engineer information

What is a Linux technical support engineer?

A Linux Technical Support Engineer is an IT professional who specializes in installing, configuring, maintaining, and troubleshooting Linux-based systems and servers. They provide technical support to users and organizations, resolve system issues, ensure system stability, and often assist with system upgrades and security configurations. Their role may also involve monitoring system performance, responding to incidents, and creating documentation for system processes. Linux Technical Support Engineers play a critical role in maintaining the reliability and security of IT infrastructure, especially in enterprises that rely on Linux environments.

What are the key skills and qualifications needed to thrive as a Linux technical support engineer?

To thrive as a Linux Technical Support Engineer, you need a strong understanding of Linux operating systems, troubleshooting skills, and a relevant degree or certification such as RHCE or CompTIA Linux+. Familiarity with ticketing systems, shell scripting, network diagnostics tools, and remote access utilities is typically required. Excellent problem-solving abilities, patience, and effective communication skills help you deliver clear technical support and collaborate with team members. These skills are crucial to quickly resolving complex technical issues and ensuring system reliability for users and clients.

What are some common challenges faced by Linux technical support engineers, and how can they be addressed?

Linux Technical Support Engineers often encounter challenges such as troubleshooting complex system issues, managing diverse distributions, and supporting users with varying technical backgrounds. Staying up-to-date with the latest Linux developments and maintaining strong documentation practices can help address these hurdles. Additionally, effective communication with both technical and non-technical team members is essential, as is collaborating with developers and system administrators to resolve escalated issues efficiently.

What is the difference between Linux Technical Support Engineer vs Linux System Administrator?

AspectLinux Technical Support EngineerLinux System Administrator
CertificationsLinux+, LPIC, CompTIA certificationsLinux+, LPIC, RHCE certifications
Work EnvironmentCustomer support, helpdesk, troubleshootingServer management, system configuration, maintenance
Primary FocusDiagnosing and resolving technical issuesDeploying, configuring, and maintaining Linux servers
Industry UsageIT support, tech companies, service providersData centers, enterprise IT, hosting providers

While both roles require Linux certifications and involve working with Linux systems, the Linux Technical Support Engineer primarily focuses on troubleshooting and resolving user issues, often in a support or helpdesk setting. In contrast, the Linux System Administrator manages and maintains Linux servers, ensuring their optimal performance and security. Understanding these differences helps job seekers align their skills with the right role.

What cities in Utah are hiring for Linux Technical Support Engineer jobs?

Cities in Utah with the most Linux Technical Support Engineer job openings:

Technical Support Engineer II

American Fork, UT • On-site, Remote

LVT
See more jobs at LVTexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Key responsibilities

  • Independently troubleshoot and resolve routine to moderately complex technical issues affecting deployed units.

  • Diagnose system issues related to cellular, LAN, or Linux-based systems using log analysis, diagnostic tools, and documented processes.

  • Communicate with internal and external customers to coordinate resolution and document troubleshooting steps, diagnosis, and resolution.

Job description

ABOUT LVT

LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it.

We're a team that's focused on growth and innovation, and we're proud that our crew, products, and leadership are being recognized for it.

  • A Top-Tier Growth Company: Named one of the Financial Times' Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.
  • Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.
  • Product & Software Excellence: We were named one of The Software Report's Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.
ABOUT THIS ROLE
As a Technical Support Engineer II at LVT, you will independently troubleshoot and resolve routine to moderately complex technical issues affecting our deployed units. You will work to maintain system uptime by diagnosing connectivity and performance issues across cellular, LAN, and Linux-based systems. You will collaborate with other teams, partners, and customers to deliver high-quality remote support and contribute to continuous improvement efforts.
ROLE RESPONSIBILITIES
  • Independently resolve incidents involving cellular, LAN, or Linux-based systems on deployed units
  • Diagnose system issues using log analysis, diagnostic tools, and documented processes
  • Make configuration changes to improve system and network performance
  • Document troubleshooting steps, diagnosis, and resolution in detail
  • Communicate effectively with internal and external customers via tickets, chat, or phone to coordinate resolution
  • Provide input to improve standard operating procedures and team documentation
  • Collaborate with peers and escalate when appropriate
  • Complete one-off projects with a technical scope of work as assigned by your manager
OUR IDEAL CANDIDATE
  • Technical certification or professional experience in Network and Linux systems administration
  • Strong written documentation and communication skills
  • Ability to work independently and prioritize across multiple active incidents
  • Strong analytical and technical diagnostic skills
PRIORITIES
  1. Respond to and resolve high-priority escalations in a timely manner
  2. Progress, update, or reassign assigned incidents in ServiceNow
  3. Review newly assigned group incidents and triage accordingly
  4. Complete project work as assigned

BENEFITS

We believe you do your best work when your whole life is supported. We invest in our crew's health, families, and financial futures with a benefits package designed to support you inside and outside the office. Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.

LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.