Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices. * Maintain comprehensive documentation of IT support processes ...
Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices. * Maintain comprehensive documentation of IT support processes ...
Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices. * Maintain comprehensive documentation of IT support processes ...
Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices. * Maintain comprehensive documentation of IT support processes ...
IT Support Consultant II Apply now Job no: 503163 College / VP Area: Vice President for IT Work ... Consults with staff and provides desktop support for Windows, Linux and Macintosh systems by ...
IT Support Consultant II Apply now Job no: 503163 College / VP Area: Vice President for IT Work ... Consults with staff and provides desktop support for Windows, Linux and Macintosh systems by ...
IT Support Consultant II
Newark, DE · On-site
IT Support Consultant II Job no: 503163 College / VP Area: Vice President for IT Work type: Staff ... Consults with staff and provides desktop support for Windows, Linux and Macintosh systems by ...
IT Support Consultant II
Newark, DE · On-site
IT Support Consultant II Job no: 503163 College / VP Area: Vice President for IT Work type: Staff ... Consults with staff and provides desktop support for Windows, Linux and Macintosh systems by ...
Syntricate Technologies is seeking a Production Support Analyst with strong operations support experience. The role involves monitoring and troubleshooting Linux and Windows servers, scripting, and ...
Syntricate Technologies is seeking a Production Support Analyst with strong operations support experience. The role involves monitoring and troubleshooting Linux and Windows servers, scripting, and ...
Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices. * Maintain comprehensive documentation of IT support processes ...
Quick apply
Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices. * Maintain comprehensive documentation of IT support processes ...
Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices. * Maintain comprehensive documentation of IT support processes ...
Quick apply
Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices. * Maintain comprehensive documentation of IT support processes ...
Mainframe z/VM & Linux
Newark, DE · On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology ... The Role We are seeking an experienced Mainframe z/VM & Linux Engineer to support IBM Z ...
Mainframe z/VM & Linux
Newark, DE · On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology ... The Role We are seeking an experienced Mainframe z/VM & Linux Engineer to support IBM Z ...
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Desktop Support Technician
Wilmington, DE · On-site
$23 - $25/hr
Proven experience (5 years) providing executive-level IT support in a large enterprise environment. In-depth knowledge of operating systems (e.g., Windows, macOS, Linux) and productivity suites ...
Quick apply
Be Seen First
Desktop Support Technician
Wilmington, DE · On-site
$23 - $25/hr
Proven experience (5 years) providing executive-level IT support in a large enterprise environment. In-depth knowledge of operating systems (e.g., Windows, macOS, Linux) and productivity suites ...
Company Description AespaTech located in Beachwood, Ohio is an Information Technology Recruiting ... So someone who can drive the Linux / OS support space, AWS troubleshooting overall for the Lab team.
Company Description AespaTech located in Beachwood, Ohio is an Information Technology Recruiting ... So someone who can drive the Linux / OS support space, AWS troubleshooting overall for the Lab team.
Sr. Support Engineer
Wilmington, DE · On-site
Company Description AespaTech located in Beachwood, Ohio is an Information Technology Recruiting ... So someone who can drive the Linux / OS support space, AWS troubleshooting overall for the Lab team.
Sr. Support Engineer
Wilmington, DE · On-site
Company Description AespaTech located in Beachwood, Ohio is an Information Technology Recruiting ... So someone who can drive the Linux / OS support space, AWS troubleshooting overall for the Lab team.
AWS Network Engineer
Newark, DE · On-site
$40 - $45/hr
Analyze and resolve infrastructure, networking, and system related issues across Windows and Linux platforms to support business continuity and operational goals. * Coordinate technology deployments ...
AWS Network Engineer
Newark, DE · On-site
$40 - $45/hr
Analyze and resolve infrastructure, networking, and system related issues across Windows and Linux platforms to support business continuity and operational goals. * Coordinate technology deployments ...
Production Support Engineer
New Castle, DE · On-site
$90K - $105K/yr
Bachelors degree in Computer Science, Information Technology, or a closely related field. Technical Skills: Proficiency in Linux/Unix, SQL, and programming languages like Java or Python. Experience ...
Production Support Engineer
New Castle, DE · On-site
$90K - $105K/yr
Bachelors degree in Computer Science, Information Technology, or a closely related field. Technical Skills: Proficiency in Linux/Unix, SQL, and programming languages like Java or Python. Experience ...
Operations and IT Tech
Wilmington, DE · On-site
Assisting with web design and editing/backend support * Will be responsible for Windows and Linux ... k knowledge (2 yrs experience ) * Web design/editing experience preferred
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Operations and IT Tech
Wilmington, DE · On-site
Assisting with web design and editing/backend support * Will be responsible for Windows and Linux ... k knowledge (2 yrs experience ) * Web design/editing experience preferred
Sr. Systems Administrator
Newark, DE · On-site
$84K - $113K/yr
Senior IT Infrastructure Administrator Our client is hiring a highly experienced IT Infrastructure professional to manage and support our Windows, Linux, Active Directory, virtualization, Microsoft ...
Sr. Systems Administrator
Newark, DE · On-site
$84K - $113K/yr
Senior IT Infrastructure Administrator Our client is hiring a highly experienced IT Infrastructure professional to manage and support our Windows, Linux, Active Directory, virtualization, Microsoft ...
Ab Initio Developer
Wilmington, DE · On-site
... Unix, Linux, Oracle, Teradata, Control-M scheduler technology (all these are required skills ... support for recovery of production jobs failures ensuring recovery for failures withing agreed ...
Ab Initio Developer
Wilmington, DE · On-site
... Unix, Linux, Oracle, Teradata, Control-M scheduler technology (all these are required skills ... support for recovery of production jobs failures ensuring recovery for failures withing agreed ...
Senior Systems Administrator
Newark, DE · On-site
$84K - $114K/yr
... Technologies team. You'll manage and maintain a diverse portfolio - including Windows, Linux ... Provide 24/7 incident management support for production environments * Aide with the planning and ...
Senior Systems Administrator
Newark, DE · On-site
$84K - $114K/yr
... Technologies team. You'll manage and maintain a diverse portfolio - including Windows, Linux ... Provide 24/7 incident management support for production environments * Aide with the planning and ...
Data Center Operations Engineer
Dover, DE · On-site
Microsoft Technologies * Linux * Support * VMWare Virtualization * Database * Project Management * Web Engineering Support Planning Selective Requirement Selective Requirement: Selective Requirements ...
Data Center Operations Engineer
Dover, DE · On-site
Microsoft Technologies * Linux * Support * VMWare Virtualization * Database * Project Management * Web Engineering Support Planning Selective Requirement Selective Requirement: Selective Requirements ...
Data Center Operations Engineer
Dover, DE · On-site
$76K - $92K/yr
Microsoft Technologies * Linux * Support * VMWare Virtualization * Database * Project Management * Web Engineering Support Planning Selective Requirement Selective Requirement: Selective Requirements ...
Data Center Operations Engineer
Dover, DE · On-site
$76K - $92K/yr
Microsoft Technologies * Linux * Support * VMWare Virtualization * Database * Project Management * Web Engineering Support Planning Selective Requirement Selective Requirement: Selective Requirements ...
Ruby on Rails
Delaware City, DE · On-site
$80K/yr
Company Description Dellfor Technologies is founded by software professionals with fresh approach ... Knowledge of essentials of Unix server architecture, particularly Linux and Solaris. * Experience ...
Ruby on Rails
Delaware City, DE · On-site
$80K/yr
Company Description Dellfor Technologies is founded by software professionals with fresh approach ... Knowledge of essentials of Unix server architecture, particularly Linux and Solaris. * Experience ...
IT Support Services II-Help Desk
Wilmington, DE • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 28 days ago
Job description
Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.
IT Support Services II-Help Desk
We are seeking a skilled IT Support Services II-Help Desk to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior team members, and contribute to client-facing IT projects and initiatives.
Key Responsibilities:
- Provide tier II support for application, hardware, and network-related issues escalated from junior team members, ensuring timely resolution.
- Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience.
- Assist in the administration and management of IT systems, including servers, workstations, and cloud environments.
- Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices.
- Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference.
- Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills.
- Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope.
- Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues.
- Manage user accounts, permissions, and access rights within various systems and applications.
- Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes.
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 3-5 years of experience in IT support or system administration, preferably in a corporate environment.
- Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications.
- Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations.
- Familiarity with helpdesk and ticketing systems (e.g., ConnectWise, ServiceNow, JIRA, Zendesk).
- Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently.
- Strong communication skills, with the ability to explain technical concepts to non-technical users.
- Experience with ConnectWise.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE).
- Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V).
- Knowledge of IT security practices and data protection regulations.
At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.
Benefit Highlights
• Competitive benefits package, including medical, dental, vision, and life insurance
• 401k match
• Unlimited vacation time*
• Paid sick time
• 10 Holidays including your Birthday and a Floating Holiday!
• Healthy Lifestyle reimbursement
• Amazon Prime reimbursement
• 40 Hours for Volunteer Time
• Paid parental leave
• Reimbursement for ongoing education and certifications
• Learning and development programs
* Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time team members are provided 10 vacation days.
Courser is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.