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Linux Support Jobs in Portland, OR (NOW HIRING)

Smarsh

Technical Support Engineer II

Portland, OR · On-site

$76K - $85K/yr

Support delivery spans all assisted and digital support channels. Advanced roles are recognized as ... Industry certifications in Windows, Linux, RDBMS, AWS are highly desirable. May require US ...

WorkNovas LLC

C++ Developer

Hillsboro, OR · On-site

$53.25 - $72/hr

This role will contribute to supporting the release and validation of next generation Cobalt SoC products Ideal Background of Candidates strong c/c++ development skills and linux kernel knowledge.

1 point system

C++ Developer

Hillsboro, OR · On-site

$53.25 - $72/hr

This role will contribute to supporting the release and validation of next generation Cobalt SoC products Ideal Background of Candidates strong c/c++ development skills and linux kernel knowledge.

RIT Solutions, Inc.

C++ Developer

Hillsboro, OR · On-site

$53.25 - $72/hr

RIT Solutions, Inc. is seeking a C++ Developer specializing in Linux and C++. The role involves ... provide support and constructive performance feedback. • Knowledge of the full software ...

Stefanini

PC Technician

Hillsboro, OR · On-site

$20 - $26.50/hr

Supporting developers and validation with system setup (HW & SW, both Linux and Windows), hardware modifications, BIOS and flash updates on motherboards and add-in cards, system debug and ...

ECS

Cyber Forensics Analyst

Portland, OR · On-site

Analyze Windows Registry, Windows System Calls, Linux artifacts, file system data, logs, and memory artifacts. * Create findings and technical notes that support investigative conclusions and ...

Qualcomm

RISC-V Software Engineer

Vancouver, WA · On-site

Drive upstream contributions to the OpenSBI, KVM and Linux kernel, ensuring long-term ... Upon request, Qualcomm will provide reasonable accommodations to support individuals with ...

1872 Consulting

Data Engineer

Portland, OR · On-site

$121K - $145K/yr

Support our data science team in deploying new algorithms for matchmaking, fraud and cheat ... At least 4-5 years of experience with Unix/Linux systems with scripting experience * Familiarity ...

Navex Global, Inc.

Systems Engineer

Lake Oswego, OR · On-site

Deploy and manage Windows and/or Linux servers on-prem and in the cloud * Build, support and troubleshoot IIS, AWS services, Tomcat or Apache web servers * Provide application support, patch ...

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Showing results 1-20

All JobsLinux Support JobsLinux Support Jobs in Portland, OR

Linux Support information

See Portland, OR salary details

$74.8K

$157.8K

$183.5K

How much do linux support jobs pay per year?

As of Jun 9, 2026, the average yearly pay for linux support in Portland, OR is $157,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $161,700.00 and $177,600.00 per year, depending on experience, location, and employer.

What is a Linux Support specialist?

A Linux Support specialist is an IT professional who provides assistance, troubleshooting, and maintenance for systems running the Linux operating system. They help users resolve technical issues, install and configure software, perform system updates, and ensure system security and stability. Linux Support specialists are often responsible for monitoring system performance, managing user accounts, and supporting servers in business environments.

What are the key skills and qualifications needed to thrive as a Linux Support specialist, and why are they important?

To thrive as a Linux Support specialist, you need solid knowledge of Linux operating systems, shell scripting, troubleshooting, and a relevant degree or certifications like CompTIA Linux+ or Red Hat Certified System Administrator (RHCSA). Familiarity with command-line interfaces, ticketing systems, and remote management tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help in resolving issues and assisting users of varying technical backgrounds. These competencies are crucial for ensuring reliable system performance, minimizing downtime, and delivering high-quality technical support.

What is the difference between Linux Support vs System Administrator?

AspectLinux SupportSystem Administrator
CertificationsLinux+, LPIC, CompTIA Server+CompTIA Server+, Microsoft Certified, Linux certifications
Work EnvironmentData centers, IT support teams, help desksServer rooms, network operations centers, enterprise IT
ResponsibilitiesInstalling, troubleshooting Linux systems, user supportManaging entire IT infrastructure, network, servers, security
Industry UsageTech companies, hosting providers, support servicesLarge enterprises, government agencies, corporations

Linux Support focuses on assisting users with Linux systems, troubleshooting issues, and providing technical support. System Administrators have broader responsibilities, managing entire IT environments, including networks, servers, and security. While Linux Support roles often require Linux-specific certifications, System Administrators may hold a wider range of credentials. Both roles are essential in IT, but System Administrators typically oversee more comprehensive infrastructure management.

What are some common challenges faced by Linux Support professionals, and how can they be managed effectively?

Linux Support professionals often encounter challenges such as troubleshooting diverse system configurations, managing time-sensitive incidents, and supporting users with varying levels of technical knowledge. Staying up-to-date with the latest distributions and open-source tools is essential, as environments can change rapidly. Effective communication and strong documentation skills help in collaborating with developers, system administrators, and end-users. Proactive learning and leveraging community resources can also make problem-solving more efficient and less stressful.
What are the most commonly searched types of Linux Support jobs in Portland, OR? The most popular types of Linux Support jobs in Portland, OR are:
What are popular job titles related to Linux Support jobs in Portland, OR? For Linux Support jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Linux Support jobs in Portland, OR look for? The top searched job categories for Linux Support jobs in Portland, OR are:
What cities near Portland, OR are hiring for Linux Support jobs? Cities near Portland, OR with the most Linux Support job openings:
Linux Support jobs near you
Infographic showing various Linux Support job openings in Portland, OR as of May 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $157,750 per year, or $75.8 per hour.
Technical Support Engineer II

Technical Support Engineer II

Smarsh

Portland, OR • On-site

$76K - $85K/yr

Full-time

Posted 4 days ago

Job description

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary
 
Global Technical Support provides industry-best service to customers and partners using Smarsh products and services. Focus is to ensure timely response and rapid resolution of inbound requests. Support delivery spans all assisted and digital support channels. 
Advanced roles are recognized as technical leaders for assigned products and technologies, capable of solving the most complex and challenging issues. 
Leadership roles include focus to ensure response coverage, rapid resolution of customer and partner issues, and overall support delivery readiness for the team to perform at a high level. 
 
How will you contribute?
  • Experienced level Technical Support Engineering role.
  • Frontline support role for Enterprise products or Backline support role for Saas-hosted solutions or Enterprise products.
  • Works on assignments that are complex in nature where independent action and high degree of initiative are required in resolving problems and developing solutions. Independently identifies the root cause of software or system issues and uses system analysis and testing techniques to solve problems with minimal assistance. Routinely develops reproducible testcases.
  • Adhere to SLAs for support coverage to ensure initial response and timely resolution for customer cases via phone, web and community.
  • Actively diagnose, troubleshoot and resolve customer issues. Escalate cases as required based on customer business impact.
  • Develop broad expertise for multiple assigned products to maximize first contact resolution.
  •  Build deep expertise as SME for assigned focused technologies or products as point of escalation for frontline or backline teams.
  • May be assigned to specialized teams or projects to leverage knowledge.
  • Focus on delivery of quality service to customers and partners to drive high levels of customer satisfaction and long-term loyalty.
  • Effectively manage cases to ensure timely customer status updates and ultimate resolution.
  • May require handling critical accounts, customer escalations, and 3rd party support coordination to resolve issues.
  • Log and track cases using Salesforce, maintaining detailed documentation of all interactions and statuses throughout lifecycle of issue.
  • Frequently engage with SRE and Engineering teams to drive resolution of issues, handling all customer-facing communications to set clear expectations through closure.
  •  Capture, reuse and share knowledge using KCS (Knowledge-Centered Service) practices as Contributor or Publisher. May include KCS Coach role or Knowledge Domain Expert (KDE)
  • Responsibilities for online content and product or process feedback across company.
  • Promote adoption and success of customers and partners using self-service offerings, including knowledge base, community, and training resources.
  • Lead the identification and implementation of "shift left" changes to increase resolution rate and accelerate time to resolution.
  • May participate in readiness planning and activities related to pre-release or new product introduction preparation for the support team.
  • Advocate for product, policy and process improvements that improve the customer experience.
  • May be assigned as Designated Support Engineer or Business Critical Support resource to specific accounts for premium offerings.
  •  Follow required polices and processes to maintain compliance with information security and data protection requirements.
  • Collaborate closely with cross-functional teams to resolve issues and fulfill customer needs.
  • Other duties as assigned.
What will you bring?
Passion for helping customers succeed.
Excellent verbal, written and interpersonal communication skills.
Expert level diagnosis and problem-solving abilities.
Time management and critical thinking skills.
Proficient in using CRM business systems, Microsoft business applications, JIRA/Confluence and related platforms.
College degree in technical related field or industry/career equivalent experience.
Minimum of 3 years in a support delivery role or 6 plus years industry/career equivalent experience. 
Requires deep IT, networking, database or SaaS/Cloud application support experience. 
On-premise support experience highly desirable.
Industry certifications in Windows, Linux, RDBMS, AWS are highly desirable.
May require US Citizenship for access to and handling of client data.
$76,000 - $85,000 a year
About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
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