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Linux Support Jobs in Cleveland, OH (NOW HIRING)

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On-Site Technical Support with Junior Windows Admin Skills (Linux a+)

Willoughby, OH · On-site

$25 - $35/hr

Linux, Windows or Cisco, CCNA, MCSE, MCP, MCPIT. * Experience Supporting Internal ERP Type Software is a strong plus Very Good Salary and Benefits. Call or Apply Today! Company Description Recession ...

EMCO Technologies

Systems Engineer 3

Cleveland, OH · On-site

Support Kubernetes infrastructure, including nodes, clusters, resources, services, policies, and integrations. * Apply advanced Linux administration skills, including scripting, troubleshooting ...

ConfigUSA

CAE Analyst

Cleveland, OH · Remote

Provide support in Windows and Linux environments. Work with engineering and IT teams to resolve technical issues. Support incident, change, and service request processes using ServiceNow. Maintain ...

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Linux Support information

See Cleveland, OH salary details

$68.4K

$144.3K

$167.8K

How much do linux support jobs pay per year?

As of Aug 12, 2026, the average yearly pay for linux support in Cleveland, OH is $144,262.00, according to ZipRecruiter salary data. Most workers in this role earn between $147,900.00 and $162,400.00 per year, depending on experience, location, and employer.

What is a Linux Support specialist?

A Linux Support specialist is an IT professional who provides assistance, troubleshooting, and maintenance for systems running the Linux operating system. They help users resolve technical issues, install and configure software, perform system updates, and ensure system security and stability. Linux Support specialists are often responsible for monitoring system performance, managing user accounts, and supporting servers in business environments.

What jobs can I do with Linux Support?

With Linux Support skills, you can pursue roles such as Linux System Administrator, Linux Engineer, or Technical Support Specialist. These jobs typically involve managing Linux servers, troubleshooting system issues, and maintaining network security, often requiring knowledge of scripting, command-line tools, and certifications like CompTIA Linux+ or LPIC.

What are the key skills and qualifications needed to thrive as a Linux Support specialist, and why are they important?

To thrive as a Linux Support specialist, you need solid knowledge of Linux operating systems, shell scripting, troubleshooting, and a relevant degree or certifications like CompTIA Linux+ or Red Hat Certified System Administrator (RHCSA). Familiarity with command-line interfaces, ticketing systems, and remote management tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help in resolving issues and assisting users of varying technical backgrounds. These competencies are crucial for ensuring reliable system performance, minimizing downtime, and delivering high-quality technical support.

What is the difference between Linux Support vs System Administrator?

AspectLinux SupportSystem Administrator
CertificationsLinux+, LPIC, CompTIA Server+CompTIA Server+, Microsoft Certified, Linux certifications
Work EnvironmentData centers, IT support teams, help desksServer rooms, network operations centers, enterprise IT
ResponsibilitiesInstalling, troubleshooting Linux systems, user supportManaging entire IT infrastructure, network, servers, security
Industry UsageTech companies, hosting providers, support servicesLarge enterprises, government agencies, corporations

Linux Support focuses on assisting users with Linux systems, troubleshooting issues, and providing technical support. System Administrators have broader responsibilities, managing entire IT environments, including networks, servers, and security. While Linux Support roles often require Linux-specific certifications, System Administrators may hold a wider range of credentials. Both roles are essential in IT, but System Administrators typically oversee more comprehensive infrastructure management.

What are some common challenges faced by Linux Support professionals, and how can they be managed effectively?

Linux Support professionals often encounter challenges such as troubleshooting diverse system configurations, managing time-sensitive incidents, and supporting users with varying levels of technical knowledge. Staying up-to-date with the latest distributions and open-source tools is essential, as environments can change rapidly. Effective communication and strong documentation skills help in collaborating with developers, system administrators, and end-users. Proactive learning and leveraging community resources can also make problem-solving more efficient and less stressful.

Is IT hard to get a Linux Support job?

Getting a Linux Support job can be challenging but achievable with relevant skills such as Linux system administration, troubleshooting, and familiarity with tools like command-line interfaces. Certifications like CompTIA Linux+ or LPIC can improve job prospects, and practical experience is often valued by employers.
What are popular job titles related to Linux Support jobs in Cleveland, OH? For Linux Support jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Linux Support jobs in Cleveland, OH look for? The top searched job categories for Linux Support jobs in Cleveland, OH are:
Linux Support jobs near you
Infographic showing various Linux Support job openings in Cleveland, OH as of August 2026, with employment types broken down into 74% Full Time, and 26% Contract. Highlights an 100% In-person job distribution, with an average salary of $144,262 per year, or $69.4 per hour.

IVR Application support (Avaya & Linux

E*Pro, Inc.

Cleveland, OH • On-site

Full-time

Re-posted 8 days ago

Job description

Company Description

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.

Job Description

Job Title: IVR Application support (Avaya & Linux)

Location: Cleveland, OH

Duration: Full Time


Job Description:

Roles and Responsibilities:

6-7 years of Experience in Avaya IVR Development, Configuring and troubleshooting IVR applications, Configuring Voice Protal Maagement Systems 

Experience in Operations and Implementation Inbound and Outbound voice applications on Avaya Platform like Avaya Dialog Designer, Avaya Voice Portal/Experience Portal.

Demonstrated abilities in Integration of IVR application with database and Web Services

Strong problem solving and technical Skills coupled with confident decision making enabling effective solutions leading to high customer satisfaction

Experience in installation of IVR Systems like Avaya Voice Portal and Voice Portal Management System Configurations

Experience in Configurations and Support for Call Center Technologies like Nice, Verint System 

Maintenance and trouble shooting the Avaya and Genesys Call Routing system

Experience understanding of Call Vectors and deployment of Call Flows

Experience Scheduling Backups and performance tuning.

Knowledge in integrating IVR with telephony interfaces (ACD and Genesys CTI).


Must have skills:

Linux, Unix

Development and Support Mix and Experience in Installation and configurations

Avaya Voice Portal 5.2 / Experience Portal 6-7,

Genesys CTI, Oracle DB, 

Strong technical, logical, and analytical skills.

Strong team player and cooperative skills. H3


Nice to have skills:

Advanced analytical, conceptual, and problem-solving abilities

Strong written and oral communication skills

Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly

Ability to work in a team-oriented, collaborative environment.

Ability to translate an idea or need into a completed solution or work product.


Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply