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Linux Support Jobs in Iowa (NOW HIRING)

Lightedge

Support Technician

Des Moines, IA · On-site

IBM i, Windows, Unix, and/or Linux server Operating Systems * IBM operations for scheduled jobs and ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Lightedge

Support Technician

Des Moines, IA

IBM i, Windows, Unix, and/or Linux server Operating Systems * IBM operations for scheduled jobs and ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Lightedge

Support Technician

Des Moines, IA

IBM i, Windows, Unix, and/or Linux server Operating Systems * IBM operations for scheduled jobs and ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Xinnovit

System Admin(XIN001_J556)

Dubuque, IA · On-site

... support Oracle Linux operating system software 3) Installation, configuration, and support of third party software products. 4) Installation, configuration, and support of Linux vmware guests 5) ...

Auxiant

Network Systems Engineer

Cedar Rapids, IA

... in support of infrastructure provisioning, systems administration, and network operations; ensure all scripts are documented, version-controlled, and maintained. Linux systems administration ...

New

Auxiant

Network Systems Engineer

Cedar Rapids, IA · On-site

... support of infrastructure provisioning, systems administration, and network operations; ensure all scripts are documented, version-controlled, and maintained. • Linux systems administration ...

RFA Engineering

Software Engineer - Displays

Dubuque, IA · On-site

$65K - $95K/yr

... with timely engineering support and expertise. We are seeking an Entry-Level to Experienced ... Design, develop, and maintain software applications and frameworks for Linux-based operating ...

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Linux Support information

See Iowa salary details

$66.2K

$139.7K

$162.5K

How much do linux support jobs pay per year?

As of May 30, 2026, the average yearly pay for linux support in Iowa is $139,715.00, according to ZipRecruiter salary data. Most workers in this role earn between $143,200.00 and $157,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Linux Support specialist, and why are they important?

To thrive as a Linux Support specialist, you need solid knowledge of Linux operating systems, shell scripting, troubleshooting, and a relevant degree or certifications like CompTIA Linux+ or Red Hat Certified System Administrator (RHCSA). Familiarity with command-line interfaces, ticketing systems, and remote management tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help in resolving issues and assisting users of varying technical backgrounds. These competencies are crucial for ensuring reliable system performance, minimizing downtime, and delivering high-quality technical support.

What are some common challenges faced by Linux Support professionals, and how can they be managed effectively?

Linux Support professionals often encounter challenges such as troubleshooting diverse system configurations, managing time-sensitive incidents, and supporting users with varying levels of technical knowledge. Staying up-to-date with the latest distributions and open-source tools is essential, as environments can change rapidly. Effective communication and strong documentation skills help in collaborating with developers, system administrators, and end-users. Proactive learning and leveraging community resources can also make problem-solving more efficient and less stressful.

What is a Linux Support specialist?

A Linux Support specialist is an IT professional who provides assistance, troubleshooting, and maintenance for systems running the Linux operating system. They help users resolve technical issues, install and configure software, perform system updates, and ensure system security and stability. Linux Support specialists are often responsible for monitoring system performance, managing user accounts, and supporting servers in business environments.

What is the difference between Linux Support vs System Administrator?

AspectLinux SupportSystem Administrator
CertificationsLinux+, LPIC, CompTIA Server+CompTIA Server+, Microsoft Certified, Linux certifications
Work EnvironmentData centers, IT support teams, help desksServer rooms, network operations centers, enterprise IT
ResponsibilitiesInstalling, troubleshooting Linux systems, user supportManaging entire IT infrastructure, network, servers, security
Industry UsageTech companies, hosting providers, support servicesLarge enterprises, government agencies, corporations

Linux Support focuses on assisting users with Linux systems, troubleshooting issues, and providing technical support. System Administrators have broader responsibilities, managing entire IT environments, including networks, servers, and security. While Linux Support roles often require Linux-specific certifications, System Administrators may hold a wider range of credentials. Both roles are essential in IT, but System Administrators typically oversee more comprehensive infrastructure management.

What are popular job titles related to Linux Support jobs in Iowa? For Linux Support jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Linux Support jobs in Iowa look for? The top searched job categories for Linux Support jobs in Iowa are:
Linux Support jobs near you
Infographic showing various Linux Support job openings in Iowa as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $139,715 per year, or $67.2 per hour.
Support Technician

Support Technician

Lightedge

Des Moines, IA • On-site

Full-time

Posted 11 days ago

Job description

The Support Technician is responsible for the initial administration and troubleshooting for inbound customer requests and issues for Lightedge managed services and internal IT infrastructure supporting those services. This is a cross functional role across multiple infrastructure platforms for virtualization, backup and recovery, network and firewall, and storage. The ideal candidate is motivated and possesses an unwavering passion for outstanding customer experience. This position reports to the Triage and Support Supervisor and works closely with all departments.
If you are someone who wants to join a rapidly growing team and impact change, while constantly expanding your technical knowledge, aptitude, and exposure, this is a fantastic opportunity for you!
Responsibilities
  • Follow and respond to Triage team issue and request assignment and escalation closely within Service Level Agreements (SLA)
  • Engage with Lightedge customers on the phone, in person, virtual meetings, and through the customer portal and ServiceNow to resolve issues and requests
  • Install hardware upgrades and parts replacements into existing equipment
  • Support complex customer environments utilizing a variety of IT Cloud infrastructure platforms and technologies
  • Perform Network, Operating System, SAN Storage, Backup, Firewall, DNS, Hardware, Server, and Virtual Machine support and management tasks for Lightedge managed customers and internal systems
  • Create and update internal documentation of procedures, solutions to common problems, and customer-facing support materials
  • Maintain Data Center facility access for Lightedge employees and customers following the defined processes
  • Accurately and professionally document all communication with customers as initial response, regular updates, and resolution notes within SLAs
  • Escalate to other teams per procedure following and maintaining SLAs
  • Partner with the Lightedge Training department in recommending additions or modifications to existing technician and engineer training programs
  • Expand and maintain technical knowledge needed to support rapidly changing technical needs of customers. Continue as a lifelong learner through multiple training opportunities
  • Provide after-hours support as part of an operations on-call rotation to maintain high availability of services

Requirements
  • 3-5 years of experience in a technical support role with a focus on system administration or networking
  • Intermediate knowledge supporting and administering in some of these areas:
  • IBM i, Windows, Unix, and/or Linux server Operating Systems
  • IBM operations for scheduled jobs and tasks
  • Virtualization technologies (VMware, Nutanix AHV, or HyperV)
  • Server hardware (Dell, HPE, Lenovo, etc)
  • LAN/WAN Networks (Cisco, Juniper, Arista, etc)
  • Firewalls (Palo Alto, Fortigate, Cisco ASA, etc)
  • Web services (Apache, IIS, etc)
  • Databases (MySQL, MS SQL, Mongo, etc)
  • IPSEC and SSL VPN
  • Load Balancers (F5, NSX, etc)
  • Excellent written and verbal communication skills
  • Problem solving skills and the ability to prioritize
  • Customer service
  • Possess the ability to comprehend and execute documented escalation procedures under pressure

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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