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Line Service Ramp Agent Jobs in Miami, FL (NOW HIRING)

Maximus Global Services

Customer Service Agent

Miami, FL · On-site

$21.91/hr

... line, check each passenger's boarding pass, ensuring that the correct cities appear, as well as ... Agents must also ensure that no person (besides ramp workers) are allowed past the airplane ...

Areas Hospitality USA

Line Attendant

Miami, FL · On-site

Provides excellent Guest service while driving store sales. * Ensures Guest needs are met ... Removes trash and garbage and take it to designated areas (ramp, tarmac). * Performs other related ...

Areas Hospitality USA

Line Attendant

Miami, FL

Provides excellent Guest service while driving store sales. * Ensures Guest needs are met ... Removes trash and garbage and take it to designated areas (ramp, tarmac). * Performs other related ...

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Line Service Ramp Agent information

See Miami, FL salary details

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$20

How much do line service ramp agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for line service ramp agent in Miami, FL is $15.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.45 per hour, depending on experience, location, and employer.

Are line service ramp agents still getting paid?

Yes, line service ramp agents are still getting paid as they perform essential duties such as aircraft servicing, fueling, and safety checks. Their wages are typically hourly and depend on the employer, location, and experience level, with many positions offering benefits and scheduled shifts. Payment continues as long as they are actively employed in the role.

How much do you get paid as a line service ramp agent?

The average hourly wage for a line service ramp agent ranges from $12 to $20, depending on experience, location, and employer. Many positions also offer benefits such as overtime pay, training, and opportunities for advancement within airport ground operations.

Is it hard to get hired as a line service ramp agent?

Getting hired as a line service ramp agent can vary depending on the employer and location, but generally requires a high school diploma or equivalent, a valid driver's license, and the ability to pass background checks and drug tests. Prior experience is not always necessary, but good communication skills, physical stamina, and the ability to work in outdoor environments are important. Employers often look for candidates who are reliable, detail-oriented, and able to work flexible hours, including nights and weekends.

What does a line service ramp agent do?

A line service ramp agent is responsible for servicing aircraft on the ground, including fueling, loading and unloading luggage, guiding planes during parking and departure, and performing safety inspections. They work outdoors in all weather conditions and often require safety certifications and knowledge of ground handling equipment.
Infographic showing various Line Service Ramp Agent job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,235 per year, or $16 per hour.

Customer Service Supervisor

Opa Locka, FL • On-site

Skyservice Business Aviation
See more jobs at Skyservice Business Aviationexternal

Full-time

Re-posted 23 days ago

Job description

Position at Skyservice Business Aviation
SKYSERVICE BUSINESS AVIATION
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values are inseparable assets that fuel our commitment to Quality, Safety, Respect, Commitment, and Efficiency. These key values guide us every day and contribute to our reputation as industry leaders in aviation services. Skyservice is a team that is committed to supporting and developing our people. If you wish to advance your career and be part of team committed to reaching further and aiming higher in Business Aviation, the Skyservice family of companies is the team for you.
Get to know us: https://www.skyservice.com/
YOUR FUTURE AT SKYSERVICE:
Here at Skyservice, we are continuing to grow and provide high-level service to our clients, expanding our footprint and name throughout the Americas. You will bring strong attention to detail and a fast-paced way of working with dynamic schedules to a team that works together to exceed the expectations of our clients. We focus on excellence and are committed to support and develop our teams!
SUMMARY OF RESPONSBILITIES:
  • Provide supervision, leadership support and mentoring to Customer Service Representatives.
  • Always lead by example, understand and ensure compliance with all relevant internal and client rules, regulations and procedures and perform all duties accordingly, while giving primary consideration to personal safety for coworkers and custo mers.
  • Complete scheduling and time management for all CSRs/Concierges, including vacation and overtime requirements while maintaining budgeted allocations.
  • Seek new and innovative ways to attract and retain new customers.
  • Deliver a high level of customer service in accordance with the Skyservice philosophy.
  • Facilitate efficient and customer-focused arrivals and departures of customers.
  • Maintain effective communication and coordination between customers, line service crew, CSRs, and management as required.
  • Greet and assist flight crews with fuel requests, hotel reservations, catering, limo/shuttle arrangements, and other ground support requirements.
  • Work closely with line service crew and pilots ensuring that all customer service needs are met, promoting cohesive communication.
  • Facilitate comfort of passengers/guests and create a harmonious atmosphere.
  • Maintain, monitor, and update the Aircraft Entry Log and advise line service crew accordingly.
  • Ensure point of sale and other transactional data is handled accurately (eg: all billing information is correct, customer credit cards are handled with care, etc.).
  • Answer multiple line telephone and direct calls accordingly.
  • Maintain two-way communication with incoming aircraft by utilizing ground-air radio.
  • Resolve concerns from staff, crew, and/or guests.
  • Escalate as necessary and provide feedback to upper management regarding service issues or customer concerns.
  • Maintain security passes efficiently for guests requiring access to secured areas, and monitor the ramp for security breaches.
  • Help assist customers with directions to our facility, restaurants and hotels.
  • Responsible for the organization and cleanliness of the front desk, main closet, coffee area and lounge.
  • Maintain supplies for the front desk with our non-technical buyer (eg: tissue, wipes, air freshener, etc.).
  • Participate in base meetings, providing support and feedback to the base team.
  • Other duties as assigned by management.

QUALIFICATIONS AND SKILLS REQUIRED:
To be considered for this position an individual must have 5-7 years' experience in a discerning customer service environment.
Other qualities include but are not limited to:
  • Effective time management.
  • Experience in project management.
  • Ability to read and comprehend general business documents, professional reports, technical procedures or government regulations.
  • Ability to effectively present information and respond to questions from department managers, co-workers, customers, and the general public.
  • Strong computer skills: advanced knowledge of MS Office and the ability to learn new programs/systems quickly.
  • Detail-oriented and ability to work with time pressures and specific deadlines.
  • Excellent organizational skills and the ability to multi-task.
  • Strong communication and interpersonal skills with the ability to work well with employees at various levels in the organization.
  • High school diploma/GED required.
  • Aviation experience preferred, but not required.
  • Strong communication and conflict resolution skills;

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