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Lims Labware Technical Support Jobs (NOW HIRING)

Rural Sourcing, Inc.

LIMS Analyst

Mobile, AL

This role will provide technical programming expertise within the Project Specific Programming ... Support the creation of libraries of reusable programming. Understand and comply with core standard ...

LabAnswer

LabWare LIMS Project Manager

Boston, MA · On-site

$107K - $126K/yr

LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific ... and technical knowledge Assist in defining data migration requirements Assist in creating and ...

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Lims Labware Technical Support information

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How much do lims labware technical support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for lims labware technical support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What does a LIMS Labware Technical Support specialist do?

A LIMS Labware Technical Support specialist provides technical assistance for users of Labware Laboratory Information Management Systems (LIMS). They help troubleshoot software issues, guide clients through system configurations, and ensure smooth operation of Labware LIMS in laboratory environments. Their responsibilities often include responding to user queries, resolving technical problems, and assisting with updates and integrations. These specialists play a key role in maintaining data integrity and compliance within laboratories by supporting the software that manages laboratory workflows and data.

What are the key skills and qualifications needed to thrive as a LIMS Labware Technical Support specialist?

A successful LIMS Labware Technical Support specialist needs a solid background in laboratory information management systems, familiarity with LabWare software, and often a degree in computer science, life sciences, or a related field. Experience with database management, scripting languages, and technical troubleshooting, as well as knowledge of regulatory compliance, are typically required. Strong problem-solving skills, effective communication, and the ability to work collaboratively with both IT and laboratory staff are crucial soft skills. These competencies ensure timely issue resolution, system reliability, and efficient support for laboratory operations.

What are some common challenges faced by LIMS Labware Technical Support professionals, and how can they be addressed?

LIMS Labware Technical Support professionals often encounter challenges such as troubleshooting complex system integration issues, managing urgent user requests, and adapting to frequent software updates. Addressing these challenges requires strong analytical skills, effective communication with both technical and non-technical users, and staying current with product changes through regular training. Collaborating closely with laboratory staff and IT teams helps ensure quick resolution of issues and continuous improvement of lab workflows.

What is the difference between Lims Labware Technical Support vs Laboratory Technician?

AspectLims Labware Technical SupportLaboratory Technician
CredentialsTypically requires technical certifications, IT or software support trainingUsually holds a degree or diploma in laboratory sciences or related fields
Work EnvironmentPrimarily office-based, providing remote or on-site software supportHands-on laboratory setting, performing experiments and sample analysis
Employer & IndustryUsed in biotech, pharmaceutical, and research industries for software supportEmployed in clinical, research, or industrial labs for sample processing

In summary, Lims Labware Technical Support focuses on software troubleshooting and system assistance, often in an office environment, while Laboratory Technicians perform practical lab work and sample analysis. Both roles are essential in laboratory operations but serve different functions within the industry.

What are popular job titles related to Lims Labware Technical Support jobs?

For Lims Labware Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Lims Labware Technical Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,776 per year, or $24.4 per hour.

LIMS Analyst

Mobile, AL

Rural Sourcing, Inc.
IT Services • 501 - 1,000 employees
Learn more about Rural Sourcing, Inc.external

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Support the delivery of projects through the full Laboratory Data Management (LDM) project life-cycle, including database setup and data extraction.

  • Configure and customize the Laboratory Information Management System (LIMS) and handle database configuration tasks in relation to the LIMS.

  • Mentor team members, document processes in accordance with SOPs, and ensure project milestones and responsibilities are met.

Job description

Company Description

Rural Sourcing, Inc. (RSI) is the leader in domestic sourcing, a cost-effective, onshore alternative to the traditional model for IT outsourcing. We specialize in software development and support and maintenance for critical business applications. Our development centers are located in 2nd and 3rd tier cities across the United States. 

Rural Sourcing's clients range from the Fortune 500 company concerned with managing total costs and risks to the small software development company with a focus on protecting intellectual property. We provide a high level of customer service and cost-effective alternative to IT outsourcing overseas. In fact, the total cost of ownership between domestic sourcing and outsourcing overseas is quite comparable. Inquire within to find out more. Visit www.ruralsourcing.com for more information.

Job Description

We currently have an immediate opening for a Laboratory Information Management System (LIMS)/LabWare Consultant. We seek top-notch professionals who will bring strong biotech, pharmaceutical, environmental, or medical device industry expertise and leadership to our emerging Life Sciences group. This role will provide technical programming expertise within the Project Specific Programming Group as part of a team to support delivery of projects through the full Laboratory Data Management (LDM) project life-cycle, programming aspects of the database setup and also data extraction. 

Handle software used for tracking & testing

Program database configuration and data extracts to client specifications. 

Plan and coordinate project database configuration tasks in relation to the LIMS

Provide technical expertise to the Laboratory Data Management programming and testing team 

Ensure that database configuration and database extraction processes are documented in accordance with SOPs 

Mentor other team members in training and developing technical expertise as required. 

Meet assigned milestones and interact with the project team to organize timelines, responsibilities and deliverables. 

Develop and maintain good communications and working relationships with teams and external clients. 

Support the creation of libraries of reusable programming. 

Understand and comply with core standard operating procedures and working instructions. 

Demonstrated ability to manage multiple projects and tasks simultaneously. 

Good understanding of medical, clinical research, laboratory data management processes and terminology is desirable. 

Perform other duties as directed by the functional manager.

Qualifications

2+ years of laboratory-related IT experience, preferably with Laboratory Information Management Systems LIMS and LabWare software and laboratory equipment or equivalent combination of education, training, and experience with IT in a laboratory environment.

Knowledge of 21 CFR Part 11 is a plus

Configuration and customization experience with LabWare LIMS V5 or V6.  

Knowledge of LIMS Basic and LIMS master data.

Experience with the LabWare Pharmaceutical Template is preferred

Strong knowledge of cGMP's and regulatory compliance issues.

Ability to work independently and in a team environment

Strong client services orientation and ability to execute project plans/activities

BS degree in Engineering, Management Information Science, Computer Science, Biology or equivalent

Additional Information

Why you will enjoy Mondays again:

  • Collaborative, Fun, Creative Culture - because who wants to be bored at work?
  • Ongoing Training and Development - learning from others and sharing your two cents!
  • Room for Growth and Progressive Career Path
  • Casual Dress - jeans welcome! 
  • Competitive Salary + Bonus Opportunities
  • Robust Medical, Dental, and Life Insurance Package - because we all need that peace of mind.
  • 401(k) Plan - don't we all have that retirement dream home?
  • Substantial Paid Time Off 

Equal Employment Opportunity Policy: Rural Sourcing, Inc. (RSI) is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.

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