This is not a โcalendar and coffeeโ assistant role. This is about clearing the runway so our COO can focus on driving growth. Youโll act as the COOโs force multiplier โ managing time, priorities, and projects with precision and discretion.
At lilikoi agency, we scale home improvement and service businesses through operational efficiency, creative excellence, and data-driven growth systems. The COO is responsible for executing that vision across departments. Your job is to ensure nothing slows that execution down.
If youโre hyper-organized, thrive under pressure, and love being two steps ahead, keep reading.
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Who We Are (lilikoi agency)
Weโre not just a marketing agency; weโre builders of growth engines.
Our business model is simple: clients win, we win. We align profit and performance.
We believe in efficiency, ownership, and radical transparency.
We compete daily with ourselves to be better than yesterday.
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Core Values (What Youโll Live Here)
Ownership โ You donโt just manage tasks. You manage outcomes.
Relentless Iteration โ Every system can be improved.
Radical Transparency โ The truth moves us forward, always.
Efficiency Wins โ Protect time, protect focus, protect momentum.
Compete With Yourself โ You raise your own bar every day.
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What Youโll Do
Manage the COOโs calendar, inbox, and priorities with discipline.
Coordinate meetings, follow-ups, and ensure action items never fall through the cracks.
Serve as a gatekeeper and amplifier: protect the COOโs time, and ensure communication flows smoothly.
Handle confidential information with absolute discretion and professionalism.
Anticipate needs before they ariseโspot problems before they become bottlenecks.
Create and maintain systems for operational efficiency across scheduling, reporting, and task management.
Work closely with leadership to keep projects moving, deadlines hit, and initiatives aligned.
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What We Expect
Organizational excellence. You thrive in systems, checklists, and workflows.
Extreme reliability. If you say youโll do it, it gets done. Always.
High trust. Youโll be exposed to sensitive informationโconfidentiality is non-negotiable.
Adaptability. Priorities shift. You pivot quickly without losing focus.
Communication. Clear, concise, and proactive. No guesswork.
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What Youโll Get
A front-row seat to how a high-performance growth agency operates.
Competitive pay with room to grow into operations and leadership support roles.
The chance to work alongside executives building systems, scaling businesses, and driving real impact.
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Who This Role Is Not For
Company Description
Founded in 2013, we are a passionate full-service advertising agency. Our slogan is "Passionately Pursuing our Clients Success" which is more than a slogan, it truly is a way of life. We've adopted the Aloha Spirit because it is the coordination of mind and heart within each person. It brings each person to self. This requires personal desire, passion and self-awareness. Our teams are the best in the industry so we're always looking for passionate talent to join our team. We want each team member to WANT to work at lilikoi agency not have to. We're looking for people who are passionate about their skills, love to go above and beyond for our clients, and what they can contribute for the betterment of the team!