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Lifeline Wireless Jobs in Riverside, CA (NOW HIRING)

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Lifeline Wireless information

See Riverside, CA salary details

$9

$17

$28

How much do lifeline wireless jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for lifeline wireless in Riverside, CA is $17.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.04 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Lifeline Wireless representatives, and how can they be managed?

One of the most common challenges for Lifeline Wireless representatives is educating applicants about program eligibility requirements and assisting them through the documentation process, which can sometimes be complex or confusing. Representatives may also encounter language barriers and must adapt to a diverse customer base. Successful team members utilize clear communication, patience, and creative problem-solving to ensure every eligible customer receives the support they need. Ongoing training and teamwork help representatives stay informed about regulatory changes and best practices, further enabling them to manage these challenges effectively.

What is a Lifeline Wireless job?

A Lifeline Wireless job typically involves helping eligible low-income individuals enroll in the federally funded Lifeline program, which provides discounted or free mobile phone services. Employees may work in sales, customer service, or outreach roles, assisting customers with applications, verifying eligibility, and distributing devices. These positions can be in retail locations, community events, or call centers, depending on the company. Strong communication skills and knowledge of program guidelines are important for success in this role.

What are the key skills and qualifications needed to thrive in the Lifeline Wireless position, and why are they important?

To excel in a Lifeline Wireless role, candidates need a strong customer service background, an understanding of wireless telecommunications products, and sales experience, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and compliance regulations related to government-subsidized programs is commonly required. Exceptional communication, problem-solving abilities, and cultural sensitivity help team members effectively serve diverse, often underserved communities. These competencies are vital for ensuring eligible individuals receive appropriate wireless services while maintaining compliance and excellent customer satisfaction.

What are popular job titles related to Lifeline Wireless jobs in Riverside, CA? For Lifeline Wireless jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Lifeline Wireless jobs in Riverside, CA look for? The top searched job categories for Lifeline Wireless jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Lifeline Wireless jobs? Cities near Riverside, CA with the most Lifeline Wireless job openings:
Lifeline Wireless jobs near you
Infographic showing various Lifeline Wireless job openings in Riverside, CA as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, and 15% Part Time. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,401 per year, or $17.5 per hour.
Associate (Rialto, CA Store)

Associate (Rialto, CA Store)

TRUCONNECT COMMUNICATIONS INC

Rialto, CA • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

TruConnect is looking for a motivated full-time Associate. We are seeking talented sales professionals who are passionate about making money and advancing their careers.

You will help customers select and purchase a wide variety of wireless communication devices and accessories. This is a great opportunity to join a growing company where your career goals can be established, achieved, and celebrated.

Job Duties:

  • Perform face-to-face quality sales at various field locations, and the retail store
  • Understand and be compliant with government programs, such as California Lifeline and Affordable Connectivity Program (ACP)
  • Generate sales by offering wireless prepaid products, upgraded handset offers, data top-up, and special promotional offers.
  • Provide professional and friendly customer service to existing customers and assist in troubleshooting handset issues or answering general questions
  • Process top-up payments, devices, and accessory purchases
  • Follow proper cash handling procedures and accurate cash reporting
  • Available to work flexible hours including evenings, weekends, and holidays
  • Help maintain presentable field set-ups by displaying all products
  • Assist in keeping track of physical inventory and providing daily reports of sales activity
  • Achieve and exceed monthly individual sales goals
  • Complete special projects and perform other duties as assigned by manager
  • Handle and resolve customer service issues
  • Other duties as assigned
  • MUST BE AVAILABLE TO WORK WEEKENDS

Required Qualifications:

  • Education Level: High School Diploma, GED
  • 1 - 2 years of face-to-face customer service
  • Basic computer knowledge and basic knowledge of using a tablet
  • Dependable transportation
  • Excellent communication skills (verbal and written)

Preferred Qualifications:

  • 1 - 2 years' sales experience
  • Fully Bilingual (Spanish/English)
  • Telecommunications background
  • Works well under pressure within a competitive team environment
  • Retail, sales or other customer service-related experiences

Physical Job Demands:

  • Primarily work outdoor/field locations
  • Ability to stand/sit for long periods of time
  • Ability to travel to field locations assigned.
  • Ability to set-up and transport field sales materials: table/tent/posters/inventory/etc.
  • Work outdoors for special events
  • Must be able to type on a computer keyboard or tablet
  • Must be able to lift/move 30 pounds
  • Must be able to drive a vehicle
  • Must be able to stand for long periods

Benefits:

  • 401(k)
  • 401(k) matching
  • Medical insurance, including PPO & HSA
  • Dental insurance
  • Vision insurance
  • Flexible Spending Account(s)
  • Free Life & Long-Term Disability Insurance
  • Free Identity Theft Protection & Travel Assistance
  • Access to corporate discount program
  • Flexible schedule
  • Paid time off (sick, bereavement, and Flex PTO)
  • Parental leave