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Lifeline Phone Representative Jobs (NOW HIRING)

Connect America

Authorization Representative

$17.50 - $20.75/hr

Job Title Connect America and our family of brands, including Lifeline, have helped aging ... Outbound phone calls, emails or faxes * Data Entry- client information as needed into different ...

Connect America

Authorization Representative

FL · Remote

$17 - $20/hr

Connect America and our family of brands, including Lifeline, have helped aging individuals and at ... Out bound phone calls, emails or faxes * Data Entry- client information as needed into different ...

Crunch Fitness

Membership Sales Advisor

Brooklyn, NY · On-site

$15.25 - $19.75/hr

Provides information to prospective members in person or over the phone regarding club facilities ... Handle all cancellations requests and propose lifeline and alumni programs (saves) Guests * Greet ...

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Lifeline Phone Representative information

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How much do lifeline phone representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for lifeline phone representative in the United States is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.72 per hour, depending on experience, location, and employer.

What are popular job titles related to Lifeline Phone Representative jobs?

For Lifeline Phone Representative jobs, the most frequently searched job titles are:

On-call Customer Service Representative

Vancouver, WA • On-site

Vancouver Housing Authority
Public Administration • 51 - 200 employees
Learn more about Vancouver Housing Authorityexternal

$21.38 - $29.93/hr

Other

Re-posted 12 days ago

Job description

Are you a strong communicator with a passion for helping others? Do you thrive in a fast-paced environment where every interaction can make a real impact? Vancouver Housing Authority (VHA) is looking for a Customer Service Representative to be the welcoming face of our Main Street office by assisting individuals experiencing housing instability, navigating complex situations, and providing support to those facing mental health or substance use barriers.
We work closely with local governments and other community partners throughout Clark County to address issues of affordable housing and homelessness and help families break the cycle of poverty. In addition to answering phones and greeting visitors, this role is a lifeline for people in crisis. We need someone with patience, empathy, and the ability to manage challenging situations while maintaining professionalism and composure.
What You'll Do:

  • Greet and assist visitors, helping them access vital housing resources.
  • Answer calls on a multi-line system and direct inquiries appropriately.
  • Assist with online applications and forms.
  • Offer information on resources related to low-cost housing in Clark County.
  • Maintain a welcoming, organized reception area.
  • Process incoming mail, payments, and key returns.
  • Manage confidential information with care and discretion.
  • Notarize documents as needed.
What We Offer:
  • In compliance with the Equal Pay & Opportunities Act, the full wage range for the On-Call Customer Service Rep position is $21.38 to $29.93. Starting salary is determined by the required qualifications for the role and the candidate's relevant experience.
  • Non-exempt, OPEIU Local #11-represented position working in-person/on-site.
  • On-call schedule between the hours of 8 am - 5 pm, Monday - Friday.
  • Meaningful work that addresses affordable housing and homelessness in our community.
Requirements
  • High school diploma required, plus some higher-level education or vocational training specializing in office skills, plus at least 1 year of directly related experience or equivalent required.
  • Demonstrated computer skills necessary to complete duties effectively.
Preferred Skills & Experience:
  • Experience working with unhoused individuals or those facing housing instability.
  • Knowledge of Clark County housing and social service resources.
  • Experience assisting Section 8 participants.
  • Ability to de-escalate tense situations and provide confidential assistance to individuals in crisis.
  • Comfortable working with people from all walks of life, including those facing mental health or substance use challenges.
  • Strong interpersonal and conflict resolution skills allowing you to stay calm under pressure and communicate with empathy.
  • Experience running a multi-line phone system.
  • Bilingual candidates are strongly encouraged to apply!

A cover letter and resume are required when applying for this position. For more information on the Vancouver Housing Authority, please visit our website at www.vhausa.com. Please note that those candidates deemed to match our requirements best will be contacted for an interview. We do not discuss application status during the selection process. Applications will be reviewed as they come in.
The VHA provides equal employment opportunities to all employees and applications for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with federal, state, and local laws.

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