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Life Wireless Jobs in Virginia (NOW HIRING)

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Life Wireless information

What is a Life Wireless job?

A Life Wireless job typically involves assisting customers in enrolling for the Lifeline program, which provides free or discounted phone service to eligible individuals. Employees may work in customer service, sales, or outreach roles, helping qualified applicants sign up and understand their benefits. Responsibilities often include explaining plan details, verifying eligibility, and troubleshooting basic issues. The job may be based in retail locations, events, or remote settings, depending on the position.

What are the key skills and qualifications needed to thrive in the Life Wireless position, and why are they important?

To succeed in a Life Wireless Customer Service Representative role, you need strong communication skills, customer service experience, and a familiarity with mobile phone technology and programs like the federal Lifeline Assistance program. Proficiency with CRM systems, call management software, and basic troubleshooting tools for wireless devices is commonly required. Outstanding interpersonal skills, patience, and problem-solving abilities help candidates excel in this customer-facing environment. These competencies ensure effective support for clients, satisfaction of compliance and service standards, and the smooth resolution of technical or account issues.

What are the typical responsibilities of a Life Wireless Customer Service Representative?

As a Life Wireless Customer Service Representative, your day-to-day responsibilities will include assisting customers with account setup, explaining service plans and eligibility requirements, handling technical support inquiries, and resolving billing or connectivity issues. You will often work in a fast-paced environment, engaging with diverse customers via phone, email, or in person, and using internal systems to document cases and provide solutions. Being able to navigate Life Wireless procedures and the regulations governing the federal Lifeline program is important. You may also help customers with device activations, troubleshoot common issues, and escalate more complex problems to the appropriate departments. The role offers opportunities to develop expertise in wireless services while building strong communication and problem-solving skills.

What are popular job titles related to Life Wireless jobs in Virginia? For Life Wireless jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Life Wireless jobs in Virginia look for? The top searched job categories for Life Wireless jobs in Virginia are:
Life Wireless jobs near you
Infographic showing various Life Wireless job openings in Virginia as of July 2026, with employment types broken down into 51% Full Time, and 49% Part Time. Highlights an 100% In-person job distribution.

Wireless Sales Consultant

Wireless Nation - Verizon Wireless-Zone Authorized Retailer

Yorktown, VA

$28K - $70K/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 hours ago

Job description

Sales Consultant Job Description
Job Type: Full-time
Wireless Nation, a Verizon Wireless Zone retailer, is looking for motivated, outgoing, and engaging people to join our sales team. Whether you have little to no sales training or years of sales experience, we want to meet with you!
When entering a sales career in the wireless industry, you are not only providing customers with products and services they need, but ones they want.
If you are someone who wants to be rewarded for your hard work, then sales commission is the best way to turn your successes and your drive into income.
Why We Want to Work with You:
  • You’re great with people—while the industry is technology-focused, that technology just sits unused if a trusted advisor doesn’t show people what it can do, what problems it can solve, and how it can improve their lives.
  • You’re focused on success—you know what you want out of work and out of life, and you have the drive to get what you want.
  • You would hate to be bored at work—in this industry, technology advances fast and drives change, so there’s always something new to learn, use, and enjoy.
  • You love friendly competition—we have frequent contests that are designed to be fun and challenging (and with great prizes as well).
  • If you’ve sold before—great! You’ll love our compensation structure. Our pay structure is the most competitive in the industry...we know because we have seen them all!
  • If you haven’t sold before—also great! If you love working with the public and talking to people, working on our sales team can help turn that passion into income. Many of the people who’ve learned sales with our organization either stay with us or use the skills they’ve learned in their time here to transition to other opportunities, or even to start their own businesses. With a career in sales, you can learn valuable skills that will help you become more successful in any job or industry.
Why You Want to Work with Us:
  • Benefits include PTO/sick time, health, dental, and vision coverage, 401(k), referral bonus’, amp; discounts on phone plans, devices, and accessories.
  • Most of our leadership started where you will be starting—the CEO, Chiefs, VP of Operations, the Regional Directors, and the Store Managers all started as sales reps with the company.
  • We’re partnered with the best, most trusted wireless carrier in the country—when you work with us, you’re selling a premium product with national and regional advertising behind it.
  • We won’t tell you we’re a family business, we’ll show you it—the company started as a family-run business and remains one. We have folks from the sales rep level all the way to upper management who have been with us for many years. And, as a company, we get together once a year to celebrate our staff and their successes.
Earnings
  • Commissions are uncapped and wages consist of hourly rate OR commission amp; bonus structure!
  • OR the total of your commissions earned within the pay period. Whichever is higher.
    • EX: You worked 80 hours in the 2 week pay period totaling $1,200 Gross. Your commissions during that pay period amounted to $2,000. You would be paid the higher rate of $2,000.
    • EX: You worked 80 hours in the 2 week pay period totaling $1,200 Gross. Your commissions during that pay period were $500. You would be paid the higher rate of $1,200.
Qualifications
  • Passionate customer advocate with the desire to assist, advise amp; educate our
customers on wireless products and services.
  • Drive sales and customer satisfaction.
  • Passion for community involvement.
  • Drive to learn about the wireless industry and multitude of products.
  • Excellent communication skills.
  • Excitement to work in a wireless customer service industry.
  • Able to perform operational procedures including store opening and closing
  • responsibilities.
  • Ambitious, self-driven individuals who are motivated by the pursuit of retail sales
  • milestone goals.
  • Effective at balancing customer experience and performance goals.
  • At least 18 years of age and a high school diploma.
  • Ability to work guaranteed full-time hours.
  • Ability to work a flexible schedule including nights, weekends, and holidays.
  • Reliable transportation.
  • Legally authorized to work in the U.S.
Sales Responsibilities
  • Drive business into the store by utilizing company-provided customer databases and outreach tools.
  • Conduct proactive customer outreach through phone calls, text messages, and voicemails to generate traffic, set appointments, and uncover additional sales opportunities.
  • Build and maintain relationships with existing customers to identify and develop Small Business (SMB) sales opportunities.
  • Maintain consistent outbound activity with a minimum of 100 customer outreach calls per shift.
  • Follow up with customers regarding upgrades, new product launches, promotions, and service opportunities to increase retention and revenue.
  • Effectively document customer interactions and appointment activity within company systems.
Additional Qualifications
  • Comfortable making outbound sales calls and engaging customers through multiple communication channels.
  • Strong ability to build rapport and create sales opportunities through proactive outreach.
  • Self-motivated with the ability to meet daily activity and appointment-setting goals.
  • Ability to identify customer needs and recommend tailored wireless solutions for both individual and small business customers.

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