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Life Alert Customer Service Jobs in Tennessee (NOW HIRING)

StaffMyAgency LLC

Customer Service

Nashville, TN · On-site

$45K - $65K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly ... Health, Dental, Life * Retirement Plan * Valuable experience * Growth potential/Opportunity for ...

Long John Silver's

Customer Service

Jackson, TN · On-site

$11 - $13/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... life. So from sea to delicious sea, we bring our bell-ringing quality, service and value to land ...

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Life Alert Customer Service information

What is a Life Alert Customer Service?

A Life Alert Customer Service job involves assisting customers with inquiries, troubleshooting device issues, and responding to emergency alerts. Representatives provide support to users, family members, and caregivers to ensure they understand how the Life Alert system functions. The role requires strong communication skills, compassion, and the ability to remain calm under pressure. Employees may also handle account management tasks, such as updating customer information or processing service requests.

What are the typical daily responsibilities for a Life Alert Customer Service representative?

Life Alert Customer Service representatives handle incoming calls from subscribers who may be experiencing emergencies or have questions about their services. They quickly assess each caller’s needs, provide reassurance, and follow established protocols to dispatch emergency assistance or offer guidance. Additionally, they document all interactions, update client information, and collaborate with supervisors and emergency response teams to ensure effective support. The role involves attentiveness to detail, the ability to multitask, and a commitment to delivering calm, compassionate service during high-stress situations.

What are the key skills and qualifications needed to thrive in the Life Alert Customer Service position, and why are they important?

To thrive as a Life Alert Customer Service representative, you need strong communication skills, attention to detail, and the ability to remain calm under pressure, often supported by a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and emergency response protocols is typically required. Compassion, patience, and active listening set top performers apart in this role. These abilities are crucial for providing prompt, accurate assistance to individuals in urgent or stressful situations, ensuring their safety and peace of mind.

What are the most commonly searched types of Life Alert Customer Service jobs in Tennessee?

The most popular types of Life Alert Customer Service jobs in Tennessee are:

What are popular job titles related to Life Alert Customer Service jobs in Tennessee?

For Life Alert Customer Service jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Life Alert Customer Service jobs in Tennessee look for?

The top searched job categories for Life Alert Customer Service jobs in Tennessee are:

What cities in Tennessee are hiring for Life Alert Customer Service jobs?

Cities in Tennessee with the most Life Alert Customer Service job openings:

Life Alert Customer Service jobs near you
Infographic showing various Life Alert Customer Service job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Care Red Alert Supervisor

Lebanon, TN

Our Company
Furniture and Home Furnishings Stores • 5 - 10K employees

7.0

Company rating: 7.0 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

27th of 63 rated furniture retailers

Good employer

Respectful managers

Uninterrupted breaks

Learn more about Our Companyexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Customer Care Red Alert Supervisor


Qualifications:

  • At least 2 years of relevant experience in the call center, order control, DC operations or at a showroom.  


Description:

  • Responsible for providing leadership and direction to the Red Alert team. 
  • The Red Alert(RA) department is responsible for ensuring that customers getting a redelivery or exchange get the correct and damage free product delivered to them. 
  • The RA Supervisor will ensure that all exchanges get checked and verified for the customer. 
  • They are also required to work closely with returns and Quality Assurance to help identify things that can help the process from vendors as well as handling issues that might come up. 
  • As well as any other task as required by Management. 
  • Must be familiar with Excel for stats and bonus reports including tracking workflow for red alerts.  
  • Excellent written and verbal communications are a must in this position as you will work across all areas of operation including quality assurance, customer care, delivery companies and distribution.  
  • Must be flexible which requires better than average attendance.
  • Will be required to hire staff as needed, manage agents time, provide feedback, knowledge and appreciation to agents in real time. 
  • The supervisor will also perform reviews and disciplinary actions when necessary and maintain a pleasant and professional attitude at all time.  


Reports To: Rob Steele 


Salary: To be determined based on experience. 


About Rooms To Go

Founded in 1991, Rooms To Go set out to change the way people shop for furniture. More than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. Rooms To Go operates more than 250 stores across ten states, supported by eight state-of-the-art distribution centers and a growing e-commerce business. With the nation's largest furniture inventory and industry-leading delivery speed, financing options, and product availability, we continue to set the pace for innovation and value.

Driving this success is a team that thrives in a growth-oriented culture. We offer a collaborative, supportive work environment with opportunities to learn, grow, and build a career with a stable and industry-leading company.

Whether you're looking to launch your career or take the next step, it's a great time to join our team-there's always room for you to grow with us!

Rooms To Go Benefits:

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Associate discounts including furniture
  • Company paid life and disability insurance 
  • Paid time off
  • Employee Assistance Program
  • Wellness Programs
  • And more!

Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

Applicants must be authorized to work in the U.S. 

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