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Technical Services and Automation Specialist (Indianapolis, IN)

Technical Services and Automation Specialist (Indianapolis, IN)

Sealed Air Corporation

Fort Wayne, IN

$25.75 - $34.50/hr

Full-time

Posted 6 days ago

Sealed Air rating

7.3

Company rating: 7.3 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

43rd of 109 rated packaging manufacturers

Job description

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value for our stakeholders. In 2024, Sealed Air generated $5.4 billion in revenue and had approximately 16,400 employees distributing products and services to 117 countries/territories around the world. To learn more, visit www.sealedair.com.

Position Summary

This position will provide technical service to Sealed Air customers and promote the use of Sealed Air Cryovac packaging materials and Sealed Air Cryovac equipment systems. Supporting sales and marketing within the accounts by providing timely completion of both external and internal service call reporting along with detailed administrative documentation including, account performance reports, customer relation management and project updates.

Job Description

 Assist in daily equipment startups at multiple sites with customers, troubleshooting, repair and maintenance service to customers using Sealed Air Cryovac materials.

 Assist internal technical service representatives, sales, and customer personnel in installation of equipment along with training customers in equipment operation, maintenance and sanitation.

 Inform customers of safety regulations, technical information, modifications and improvements.

 Analyzes packaging quality and production problems to determine if equipment, material or product related.

 Assist customers in understanding preventative maintenance programs and spare parts requirements.

 Enhance customer relations with regular visits, calls, value capture, audits of equipment, aiding in securing parts and advise on packaging techniques per territory business plan.

 Assists service/sales in supporting new products and opportunities.

Supporting sales and marketing with timely completion of all administrative reports.

Required Qualifications

 Assist in daily equipment startups at multiple sites with customers, troubleshooting, repair and maintenance service to customers using Sealed Air Cryovac materials.

 Assist internal technical service representatives, sales, and customer personnel in installation of equipment along with training customers in equipment operation, maintenance and sanitation.

 Inform customers of safety regulations, technical information, modifications and improvements.

 Analyzes packaging quality and production problems to determine if equipment, material or product related.

 Assist customers in understanding preventative maintenance programs and spare parts requirements.

 Enhance customer relations with regular visits, calls, value capture, audits of equipment, aiding in securing parts and advise on packaging techniques per territory business plan.

 Assists service/sales in supporting new products and opportunities.

 Supporting sales and marketing with timely completion of all administrative reports.

 Requisition id: 53825 

Relocation: No  

Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify,  infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws. 

*Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at globalta@sealedair.com. 

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