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Library Information Science Jobs in Fishers, IN (NOW HIRING)

Kids for the Future

Data Analyst

Indianapolis, IN · On-site

$70 - $110/hr

Bachelor's degree in Computer Science, Information Systems, Mathematics, or a related field, or ... Proficiency in Python, including Pandas or similar libraries, and Excel. * Knowledge of data ...

eimagine

Java Architect

Indianapolis, IN · Remote

$60.25 - $81.25/hr

... core libraries, and open-source frameworks * Strong expertise in: * Java and Java frameworks ... Bachelor's degree in information technology, computer science or business administration required.

Avtech solution

Software Developer

Indianapolis, IN · On-site

Develop the Shared Contents & Script library to be reused in multiple templates. * Configure Azure ... Requires a Bachelor's degree or equivalent in Computer Science, Engineering, Information Technology ...

eimagine

Java Architect

Indianapolis, IN · Remote

$60.25 - $81.25/hr

Desired Skills & Experience * 12+ years of experience with modern Java, its core libraries, and ... Education * Bachelor's degree in information technology, computer science or business ...

eimagine

Java Architect

Indianapolis, IN · On-site

$60.25 - $81.25/hr

Desired Skills & Experience * 12+ years of experience with modern Java, its core libraries, and ... Education * Bachelor's degree in information technology, computer science or business ...

Ivy Tech

PT Tutor - Writing

Noblesville, IN · On-site

Director of Testing, Tutoring, and Library Sciences Minimum Qualifications: -Bachelor's in English ... For more information on Ivy Tech Benefits, visit Ivy Tech Community College is an accredited, equal ...

Ivy Tech

PT Tutor - Writing

Noblesville, IN · On-site

Director of Testing, Tutoring, and Library Sciences Minimum Qualifications: -Bachelor's in English ... For more information on Ivy Tech Benefits, visit Ivy Tech Community College is an accredited, equal ...

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Library Information Science information

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How much do library information science jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for library information science in Fishers, IN is $14.73, according to ZipRecruiter salary data. Most workers in this role earn between $11.01 and $16.44 per hour, depending on experience, location, and employer.

What is library information science?

Library Information Science is an interdisciplinary field that focuses on the management, organization, and dissemination of information in libraries and other information centers. Professionals in this field are trained in cataloging, reference services, digital resource management, and information technology. Their work supports access to information, research, and learning for a variety of users. With the rise of digital information, Library Information Science has evolved to include expertise in digital archives, database management, and user experience design.

What are the key skills and qualifications needed to thrive in library information science?

To thrive in Library Information Science, you need a solid understanding of information organization, research methods, and often a master's degree in library science (MLS or MLIS). Familiarity with integrated library systems (ILS), cataloging standards like MARC, and digital resource management tools is typically required. Strong interpersonal skills, customer service orientation, and adaptability help professionals effectively serve diverse patrons and collaborate with colleagues. These competencies ensure efficient information access, resource management, and high-quality support in library environments.

What are some common challenges faced by professionals working in library information science roles?

One common challenge in Library Information Science roles is staying current with rapidly evolving digital technologies and information management systems. Professionals must continually adapt to new tools, platforms, and user expectations while ensuring that both physical and digital resources are accessible and well-organized. Balancing traditional library services with the increasing demand for digital literacy support and community engagement can also be demanding. Additionally, collaboration with educators, IT staff, and community partners is essential, requiring strong communication and project management skills.

What is the difference between Library Information Science vs Library Technician?

AspectLibrary Information ScienceLibrary Technician
Required CredentialsMaster's or Bachelor's degree in Library Science or Information ScienceAssociate's degree or certification in library technology
Work EnvironmentPublic, academic, or special libraries; focus on management, research, and planningAssisting with cataloging, shelving, and customer service in libraries
Employer & Industry UsageLibraries, information centers, archivesPublic and academic libraries, schools

Library Information Science professionals typically hold advanced degrees and focus on managing library operations, research, and information systems. In contrast, Library Technicians support daily library functions like cataloging and customer assistance. Both roles are essential but differ in education requirements and responsibilities.

What can I do with library information science?

Library information science prepares individuals for careers managing, organizing, and providing access to information in libraries, archives, and information centers. Professionals in this field often work as librarians, archivists, information specialists, or digital curators, utilizing skills in cataloging, reference services, and information technology. Certification and knowledge of library management systems are common requirements for these roles.

What can you do with a library information science degree?

A library information science degree prepares individuals for careers as librarians, archivists, information specialists, or digital resource managers. Graduates can work in public, academic, or special libraries, managing collections, providing research assistance, or developing information systems using tools like cataloging software and digital databases.

What jobs can I get with a library information science degree?

A degree in library information science prepares individuals for roles such as librarian, archivist, information specialist, or library technician. These positions often require skills in cataloging, information management, and familiarity with library management systems, and may involve working in public, academic, or special libraries.

What cities near Fishers, IN are hiring for Library Information Science jobs?

Cities near Fishers, IN with the most Library Information Science job openings:

Library Information Science jobs near you
Infographic showing various Library Information Science job openings in Fishers, IN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $30,637 per year, or $14.7 per hour.

Technical Customer Support Specialist

Ryde Technologies, LLC

Indianapolis, IN

Full-time

Posted 24 days ago

Key responsibilities

  • Provide technical support and troubleshooting for cloud-based SaaS products via various channels.

  • Diagnose, troubleshoot, and resolve software issues, escalating to specialized teams when necessary.

  • Collaborate with internal teams to report bugs, provide product feedback, and update internal documentation.

Job description

About the Role

The Technical Customer Support Specialist is responsible for delivering outstanding customer service and technical assistance for cloud-based software products. This role involves diagnosing and resolving software-related issues, guiding customers through solutions, and collaborating with internal teams to address technical concerns and improve the overall user experience.

Strong communication and problem-solving skills, along with a customer-centric mindset and proactive approach, are essential. Additional responsibilities include acting as a customer advocate, maintaining the internal knowledge base, managing the ticketing system, and communicating effectively with internal stakeholders.

Responsibilities

  • Provide timely, efficient, and professional support via various channels (email, phone, chat, or ticketing system) to troubleshoot software issues, answer questions, and resolve concerns related to SaaS products.
  • Diagnose, troubleshoot, and resolve technical issues ranging from simple queries to more complex software bugs and configuration problems, escalating to specialized teams when necessary.
  • Take full ownership of customer issues through to resolution.
  • Develop deep knowledge of SaaS products and features, staying current with new releases, updates, and best practices.
  • Collaborate with development, product, and QA teams to report software bugs, product feedback, and feature requests.
  • Assist in reproducing customer-reported issues to support diagnosis and resolution.
  • Create and maintain internal documentation, FAQs, and troubleshooting guides.
  • Update product knowledge articles to reflect new features and common issues.
  • Track and report on key performance metrics (e.g., ticket resolution time, customer satisfaction) and ensure service-level agreements (SLAs) are consistently met.

Qualifications

  • Bachelor's degree in Computer Science, Management Information Systems, or related technical field experience.
  • Minimum of 3 years of related professional work experience, such as application support or professional services.
  • Demonstrated knowledge of ITIL (Information Technology Infrastructure Library) or ITSM (IT Service Management) lifecycle elements.

Required Skills

  • Familiarity with SaaS platforms, troubleshooting tools, and basic software development concepts (e.g., APIs, databases).
  • Previous experience in a technical support or customer support role, ideally within a SaaS environment.
  • Strong written and verbal communication skills with a customer-first mindset and the ability to translate technical information into clear, user-friendly language.
  • Excellent analytical and critical thinking skills for diagnosing complex issues.
  • Ability to manage multiple support tickets simultaneously while maintaining quality and meeting SLAs.
  • Experience with bug tracking tools; Azure DevOps preferred.
  • Hands-on experience with Service Desk software; Service Desk Plus Cloud preferred.

Preferred Skills

  • Consistent response time within documented SLAs for each customer.
  • Resolution time adherence within documented SLAs.
  • Strong focus on staff/customer satisfaction.
  • Ability to monitor and manage ticket aging reports (daily, weekly, monthly).
  • Effective tracking and reduction of outstanding issues.

EEO Compliance:

Ryde is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Ryde will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.