Library In Jobs in Flagstaff, AZ (NOW HIRING)

Salary: $19.48 - $29.22 Hourly
Location : East Flagstaff Library, 3000 N. 4th St #5, Flagstaff, AZ
Job Type: Full-Time; Non-Exempt; Tenure & Benefit Eligible
Job Number: 136-26
Division: Economic Vitality
Section: Library
Opening Date: 08/07/2026
Closing Date: 8/23/2026 10:00 PM Arizona
Post-offer Requirements: Background
Physical
Fingerprints
MVR
Job Specific HPE Exam
Budgeted Min: $19.48
Budgeted Max: $24.35
Work Week: Tues - 9:00 AM - 6:00 PM; Wed and Thurs 11:00 AM - 8:00 PM, Fri - 9:00 AM - 6:00 PM; Sat - 8:00 AM - 5:00 PM(1 hour lunch break each day)
Description
Join the Library team and help create a welcoming, accessible, and positive experience for everyone who walks through our doors. As a library clerk, you'll play a key role in coordinating front desk operations, connecting patrons with library resources, and providing exceptional customer service while keeping materials and services moving smoothly. From assisting with library cards and holds to helping troubleshoot technology, answering questions, and supporting a safe and welcoming environment, every day brings an opportunity to make a meaningful impact in our community. If you enjoy working with people, solving problems, and helping others connect with information and resources, we'd love to hear from you!
By applying to this position, you are opening yourself to the opportunity to work in a critical division program and make a significant impact on the community we serve.
Examples of the Work Performed
POSITION RESPONSIBILITIES

• Provides excellent customer service to both internal and external customers.
• Checks materials in and out, traps holds, routs material belonging to other branches and libraries to the appropriate locations, and sorts finished book trucks according to Dewey Decimal rules.
• Issues library cards.
• Sells merchandise.
• Accepts payments for lost/damaged items.
• May clear accounts.
• Runs reports.
• Acts as the courier between the East Flagstaff and Downtown Library on a rotating basis.
• Empties the Automated Material Handler (AMH) bins and participates in periodic maintenance of the AMH. Performs basic trouble-shooting to diagnose and correct problems with library material the AMH is unable to process.
• Audits returned items to verify materials are complete and not damaged. Troubleshoots issues with damaged or missing items by contacting patrons, and reports issues to Library Specialist.
• Answers basic directional questions and refers non-circulation related inquiries to the appropriate department(s).
• Works with other library employees to address behavioral issues that occur on library property, including emergencies involving EMTs, Fire, & Police.
• May pull and place holds for patrons, make calls, run hold reports, and maintain customer requests shelf.
• May mend materials and maintain material quality.
• Other duties as assigned.

East Flagstaff Community Library

• May assist patrons with computer issues and/or research.

To review the full job description for this position, please click the following:
Qualifications
MINIMUM REQUIREMENTS

• High school diploma or G.E.D.
• Two years of customer service experience.
• Or any combination of education, experience, and training equivalent to the above Minimum Requirements.

DESIRED EXPERIENCE AND TRAINING

• Experience working in a public library.
• Knowledge of books and authors.
• Fluency in a language other than English, particularly Dine, Hopi, and/or Spanish.

OTHER REQUIREMENTS

• Must possess, or obtain upon employment, a valid Arizona driver's license.
• Ability and willingness to work some evenings and weekends as assigned.
• Regular attendance is an essential function of this job to ensure continuity.

Supplemental Information
CURRENT COMPENSATION AND BENEFITS:
We are dedicated to fostering an inclusive and positive work environment. We offer competitive pay, outstanding benefits, and the chance to work with a committed team making a difference in our community. Located in the beautiful mountain town of Flagstaff, AZ, you'll enjoy a unique quality of life with outdoor recreation, stunning scenery and a welcoming community.
Our total compensation package includes best-in-class benefits and an annual salary of $40,518.40 - $60,777.60, based on the candidate's qualifications and experience. Plus:

• Arizona State Retirement System with 100% Match
• Employees are members of Arizona State Retirement System (ASRS) with a mandatory contribution rate of approximately 12%
• Deferred Compensation Options
• Up to 4% Annual Pay for Performance Increase
• Group Insurance including Health, Dental and Vision coverage
• Flexible & Health Savings Accounts
• 13 Paid Holidays, Vacation, Sick Leave, Personal Leave, Paid Parental Leave, Bereavement, Jury Duty
• Life Insurance, AD&D, Short- and Long-Term Disability and Voluntary Life Insurance
• First-Time Homebuyer Assistance
• Qualified Public Student Loan Forgiveness Employer
• Tuition Assistance
• Employee Clinic, Telehealth, Wellness Program & Incentives
• Tobacco Cessation Program
• Employer Assistance Program
• Recognition including Workiversary, Wonderful Outstanding Worker (WOW), On-the-Spot, 7k Award, and City Manager's Excellence Awards
• Employee Discounts: Mountain Line Bus Eco Pass, Aquaplex, and Recreation Centers

Please note that Compensation and Benefits are subject to change based on future policy change, budgetary impact, and Council changes.
The City of Flagstaff is looking for team members who are passionate about community, innovation, and quality of life. Come be a part of this cool community and see why the City of Flagstaff is a great place to work!
The City belongs to Northern Arizona Public Employees Benefit Trust (NAPEBT), a consortium formed to combine resources and leverage buying power in order to provide comprehensive and cost-effective benefits to employees. NAPEBT currently includes the City of Flagstaff, Coconino County, Coconino Community College, Flagstaff Unified School District, Mountain Line, Kachina Village Improvement District, and the Coconino County Accommodation School. NAPEBT continually works to ensure a better benefits package than any of the employers could offer individually, which keeps benefits costs down for employees.
INSURANCE
Benefits include medical, prescription, dental, vision, life insurance, and short and long term disability options.
RETIREMENT
Employees are members of Arizona State Retirement System (ASRS), Public Safety Personnel Retirement System (PSPRS), or the Elected Officials Retirement Plan (EORP) based on eligibility requirements.
DEFERRED COMPENSATION
Employees may make pre- or post-tax contributions to a 457 Retirement Plan through Voya, Nationwide, or Mission Square account via Payroll Deduction.
Our comprehensive benefits package includes healthcare benefits, Arizona State or Public Safety Retirement, annual vacation, 13 paid holidays, paid Parental Leave, an offsite health clinic, Employee Assistance Program, wellness program and incentives, First-Time Homebuyer Assistance Program, Tuition Assistance Program, and so much more. The City of Flagstaff is a Qualified Public Student Loan Forgiveness Employer. To view comprehensive benefits information, click
01
Please indicate your highest level of education.

• High school diploma or GED
• Associate's degree or 60 college credits
• Bachelor's degree
• Master's degree or higher
• I do not have any educational degrees

02
How many years of customer service experience do you have?

• None
• Zero to less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five to less than six years
• Six or more years

03
I feel confident providing assistance in the following areas (check all that apply):

• Setting up email accounts and basic troubleshootingPrinting, scanning, or converting files (PDF, JPG, PNG, etc.)
• Recommending books and other library materials
• Assisting with video game or gaming equipment setup (Nintendo Switch, PlayStation 5, VR, etc.)
• Recommending library materials for children and their families
• Recommending library materials for tweens and teenagersUsing design software (Adobe Photoshop, Pixlr, Canva, etc.)
• Basic musical instrument care, use, or audio recording
• Assisting patrons experiencing mobility, mental health, substance use, or behavioral challenges
• Creative problem-solving
• Maintaining a welcoming and inclusive environment
• Providing support during emergency or lockdown situations

04
De-escalation and Safety - Check all areas where you feel confident:

• Remaining calm during difficult interactions
• De-escalating tense situations
• Following incident reporting procedures
• Keeping yourself and others safe
• Knowing when to request assistance

05
Communication - Check all methods you feel confident using:

• Email
• In-person
• Telephone
• Virtual meetings

06
Additional Skills (Optional) - Please list any other skills, certifications, languages, hobbies, or areas of expertise that could benefit library patrons or your coworkers.
07
This position is posted with the full salary range indicating future potential earnings; however, the actual hiring salary for this position is dependent upon relevant experience and qualifications above minimum requirements and position funding. This position is budgeted for the following range: $19.48 - $24.35. Are you okay with that pay range?

• Yes
• No

Required Question