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Library Computer Support Specialist Jobs (NOW HIRING)

Na Oiwi Kane

Computer Support Specialist

Austin, TX · On-site

$85K - $90K/yr

The Computer Support Specialist will diagnose and resolve hardware and software issues; configure, image, deploy, maintain, and repair computer systems and peripherals; and provide end-user training ...

Potawatomi Federal Solutions, LLC

Computer Support Specialist Location: Ft. Detrick, MD Clearance: ***Active DoD Secret security clearance is required*** FLSA Classification: Exempt - Salaried Employment Class: Full Time Regular ...

Potawatomi Federal Solutions, LLC

Computer Support Specialist Location: Ft. Detrick, MD Clearance: ***Active DoD Secret security clearance is required*** FLSA Classification: Exempt - Salaried Employment Class: Full Time Regular ...

Leidos

Computer Support Specialist

Suitland, MD · On-site

$45K - $82K/yr

Computer Support Specialist Location: Suitland, MD Security Clearance: Active TS/SCI Required Leidos is seeking a Computer Support Specialist to join our team in Suitland, MD. In this role, you will ...

Leidos

Computer Support Specialist

Suitland, MD

$45K - $82K/yr

Computer Support Specialist Location: Suitland, MD Security Clearance: Active TS/SCI Required Leidos is seeking a Computer Support Specialist to join our team in Suitland, MD. In this role, you will ...

Leidos

Computer Support Specialist

Suitland, MD · On-site

$52K - $94K/yr

Computer Support Specialist Location: Suitland, MD Security Clearance: Active TS/SCI Required Leidos is seeking a Computer Support Specialist to join our team in Suitland, MD. In this role, you will ...

Leidos

Computer Support Specialist

Suitland, MD · On-site

$52K - $94K/yr

Computer Support Specialist Location: Suitland, MD Security Clearance: Active TS/SCI Required Leidos is seeking a Computer Support Specialist to join our team in Suitland, MD. In this role, you will ...

Nexus Staff

Computer Support Specialist

Albany, NY · On-site

Computer Support Specialist Employment Type: Contract Work Hours: 40 hrs./week Work site: 100% Onsite Location: One Commerce Plaza, Albany, NY, 12257 Job Duration: 6 Months Closing: 05/22/2026 #CB ...

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Library Computer Support Specialist information

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$15

$26

$42

How much do library computer support specialist jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for library computer support specialist in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

What is a library computer support specialist?

Library Computer Support Specialists are professionals who maintain and troubleshoot computer systems, software, and digital resources within libraries. They assist both staff and patrons with technology-related issues, ensure public computers and networks function smoothly, and often provide training or guidance on using digital library services. Their role is crucial in supporting access to information technology, managing library databases, and helping implement new technological solutions to improve library operations.

How does a library computer support specialist typically collaborate with librarians and patrons to resolve technical issues?

Library Computer Support Specialists frequently work alongside librarians to troubleshoot hardware, software, and network issues that affect library operations or patron services. They often provide direct assistance to patrons who experience difficulties with public computers, printers, or digital resources, ensuring a positive user experience. Effective communication and a customer-service mindset are essential, as the role involves translating technical solutions into clear, accessible language for non-technical staff and visitors. Collaboration may also include training sessions for staff on new technologies and contributing to the development of digital resource guides.

What are the key skills and qualifications needed to thrive as a library computer support specialist, and why are they important?

To thrive as a Library Computer Support Specialist, you need strong technical troubleshooting abilities, knowledge of computer hardware and software, and a relevant associate’s or bachelor’s degree in information technology or a related field. Familiarity with library management systems, operating systems, networking tools, and certifications such as CompTIA A+ are typically valuable. Excellent customer service, communication, and problem-solving skills help you effectively assist library staff and patrons. These competencies ensure smooth technology operations, minimize downtime, and enhance user experiences within the library environment.

What is the difference between Library Computer Support Specialist vs Library Technician?

AspectLibrary Computer Support SpecialistLibrary Technician
Required CredentialsAssociate's degree or relevant certifications in IT or computer supportAssociate's degree or relevant library science certifications
Work EnvironmentLibraries, IT support centers, educational institutionsPublic, academic, or special libraries
Primary ResponsibilitiesMaintaining computer systems, troubleshooting hardware/software issues, supporting digital resourcesAssisting with cataloging, shelving, customer service, and basic technical support

The Library Computer Support Specialist primarily focuses on maintaining and troubleshooting computer systems within library environments, requiring IT-related skills and certifications. In contrast, the Library Technician handles a broader range of library operations, including cataloging and customer service, with less emphasis on technical support. Both roles are essential in supporting library services but differ in technical scope and daily tasks.

What are popular job titles related to Library Computer Support Specialist jobs?

For Library Computer Support Specialist jobs, the most frequently searched job titles are:

Infographic showing various Library Computer Support Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $55,417 per year, or $26.6 per hour.

Computer Support Specialist

Austin, TX • On-site

Na Oiwi Kane
See more jobs at Na Oiwi Kaneexternal

$85K - $90K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Overview
Job Summary
Galapagos Federal Systems, LLC is seeking a skilled and motivated Computer Support Specialist to provide technical support for mission-critical operations in a fast-paced, customer-focused environment.
The Computer Support Specialist will diagnose and resolve hardware and software issues; configure, image, deploy, maintain, and repair computer systems and peripherals; and provide end-user training on operating systems and standard business applications.
The ideal candidate will have strong technical troubleshooting and customer service skills, with experience responding to support requests through phone, email, remote support tools, and ticketing systems. This role also supports on-site troubleshooting and user account management in accordance with organizational policies.
Key Responsibilities
The Computer Support Specialist will:
  • Provide advanced technical support by diagnosing and resolving complex hardware, software, and end-user issues
  • Configure, image, deploy, maintain, troubleshoot, and repair desktop and laptop computers and peripheral devices
  • Respond to service requests through phone, email, web portals, remote support tools, and automated ticketing systems
  • Perform on-site troubleshooting and hands-on technical support as required
  • Provide end-user training and guidance on hardware, operating systems, and standard business applications, including email, word processing, and printing
  • Manage user accounts and system access in accordance with organizational policies and security requirements
  • Accurately document incidents, troubleshooting activities, resolutions, and system changes within the ticketing system

Requirements
Skills and Experience
The Computer Support Specialist must have:
  • Active Secret security clearance
  • 4+ years of experience performing PC maintenance, desktop support, or related IT support functions
  • Advanced knowledge of desktop and laptop hardware, operating systems, peripheral devices, and enterprise software applications
  • Experience providing Tier II/III or senior-level technical support within an enterprise environment
  • Proficiency with remote support tools and IT Service Management (ITSM) or automated ticketing systems
  • Demonstrated ability to diagnose, troubleshoot, and resolve complex hardware and software issues

Education and Certifications
The Computer Support Specialist must meet the following:
Required
  • High school diploma/GED
  • DoD 8570.01-M-compliant IAT II certification, as specified in BBP 05-PR-M-0002

Benefits
  • Medical, dental, vision, disability, and life insurance
  • Flexible Spending Accounts
  • 401(k)
  • PTO
  • Paid Parental Leave
  • Tuition reimbursement
  • Paid federal holidays

Security Clearance
A high-level Department of Defense active security clearance is/may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.
Physical Requirements
Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner, and that may include lifting up to thirty pounds, as necessary.
Company Summary
Headquartered in Hawaii, Galapagos Federal Systems, LLC, is an SBA-Certified NHO-owned 8(a) Small Business specializing in global information technology solutions. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.
Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer.
Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."
Company Employment Statement
Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.
Posted Salary Range
USD $85,000.00 - USD $90,000.00 /Yr.

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